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A
Rating: 5 out of 5
Easy to understand website and clear access to the lockers. Plenty of space and great location.
Translated reviews
Customer reviews of CITY-LOCKER Paris
Trust Attestation
9,5
/10
Overall rating: 9,5 out of 10
Based on 11 998 published reviews
Summary of reviews
City-Locker Paris consistently delivers convenient, well-located lockers that are easy to use and secure, with clear directions and simple access via a door code. The lockers are described as spacious and practical, enabling multiple bags or backpacks to be stored comfortably, and the locations near major transit hubs or landmarks make drop-off and pick-up straightforward. Customers highlight quick and reliable service, intuitive interfaces, and a smooth experience from arrival to departure, with several noting the value and practicality for early arrivals or sightseeing days. Overall, the service is praised for reliability, accessibility, and peace of mind in securely storing belongings.
Reviews 1, 2, 3 and 5 stars
Reset filtersV
Rating: 3 out of 5
Simple solution to luggage storage. Getting lockers to open was tricky and took repeated attempts on each both when storing and retrieving. One locker never would open
Response from CITY-LOCKER Paris
thank you for your message We would like to remind you that our hotline is available from 8 a.m. to 10 p.m. every day to help you and answer your questions.
V
Rating: 5 out of 5
The location was straightforward to find and the online process was simple. Locker was clean and everything appeared quite secure.
V
Rating: 1 out of 5
I paid for 3 luggages but I got only 2 lockers and still haven't received my money back.
Response from CITY-LOCKER Paris
Thank you fore your message and this notation Have you Check your spam before ? Because You have the refund… it s not à very good message because your have your refund … check your spam is better …. I resend thé message of your refund ….
V
Rating: 5 out of 5
Easy to use and quick to book.
V
Rating: 5 out of 5
The order process is very clear, easy to follow and fast.
V
Rating: 5 out of 5
Very easy to use and convenient. Would definitely recommend City Locker.
V
Rating: 5 out of 5
Easy finding sites.
A
Rating: 5 out of 5
Very practical
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V
Rating: 5 out of 5
Very good
V
Rating: 5 out of 5
good
V
Rating: 5 out of 5
Dejamos y recogimos maletas sin problema.
V
Rating: 5 out of 5
Ottima soluzione per depositare i bagagli nel caso di lungo intervallo di tempo tra orario di check out ed orario di inizio viaggio.
V
Rating: 5 out of 5
The purchasing process was easy and straightforward, everything worked without any issues, no complaints
V
Rating: 5 out of 5
Very good and helpful
A
Rating: 5 out of 5
Very good design. Very safe and affordable
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V
Rating: 5 out of 5
good, the only thing sthe pricing on the website is actually misleading in a way at least for me
V
Rating: 5 out of 5
This work out perfectly for us. We need to storage a large suitcase between the Paris and Italy parts of our vacation. The lockers were easy to use.
V
Rating: 5 out of 5
Everything as expected. Easy to use, good vigilance. Totally recommended.
A
Rating: 5 out of 5
Simple and effective, nothing to complain about!
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V
Rating: 5 out of 5
Greatttt
V
Rating: 5 out of 5
Perfect
A
Rating: 3 out of 5
The quality of the lockers is very low. They are not safe at all. The door of one of the lockers had been broken in order to take the contents out. Since the doors are made of some sort of plywood it was not difficult to break it.
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Response from CITY-LOCKER Paris
Hello First of all thank you for your message. No need to write a Hollywood scenario about the missing locker door, we assure you there was no intrusion and break-in but simply a door that is being repaired because a customer broke the lock with his suitcase... We assure you the lockers are very solid with 9 years of existence, there have never been any thefts. we remind you that all our premises are under alarm and video surveillance 24/24
V
Rating: 5 out of 5
Excellent!
If there is a loyalty discount….fantastic🥳🥳 🤩🤩🤩
If there is a loyalty discount….fantastic🥳🥳 🤩🤩🤩
V
Rating: 5 out of 5
super easy and comfortable
A
Rating: 5 out of 5
Simple and efficient
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V
Rating: 1 out of 5
Had to cancel the day before arriving, e-mail looked like the only way to contact & they never replied. So I burned 20 euros for nothing
Response from CITY-LOCKER Paris
hello please check your spam our customer service responds to all emails within 48 hours maximum. the prices that we indicate do not correspond to our prices we remind you that our hotline is available from 8 a.m. to 10 p.m. 7 days a week
V
Rating: 5 out of 5
It’s easy to use, well designed and organized
A
Rating: 5 out of 5
The website and sign-up were easy. Don't remember how long it took to provide the access codes. But I enrolled the night before just to be sure.
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V
Rating: 5 out of 5
Hay que tener la precaucione de reservar, porque cuando fuimos con nuestro locker reservado una chica ya no pudo tener un locker, estaban todos ocupados. Por lo demás: un servicio genial!
V
Rating: 1 out of 5
The marketing online leads you to believe the service is cheaper than it actually is. It’s quite expensive and the locker is WAY to small! This service costed me more hassle then help. Will not use again.
Response from CITY-LOCKER Paris
Hello Osei, On the site it is written From 2€, you have access to information on the site The price is €12.00/day per locker for one day (8:00-22:00). (€15.00/day on weekends and public holidays) For reservations of several days, the rates are decreasing. Some days benefit from promotions, which can go down to 2€/day.
V
Rating: 5 out of 5
So incredibly easy to use. A great way to buffer between flights and check in times for rentals.
V
Rating: 5 out of 5
the site was very easy to use and to book the lockers. The location of this particular facility was clearly marked when we made the reservation.
V
Rating: 5 out of 5
We reserved a locker a few months in advance and it was easy & hassle free.
V
Rating: 3 out of 5
Locker are not big enough, a bit surprising that a service like that close at 22h00
Response from CITY-LOCKER Paris
Hello Benjamin, The locker size can feet up to 3 lugagges depending on you our the lugagges and close at 10PM for security reasons. You can find all those information on our website. Thanks for using our service
V
Rating: 5 out of 5
Good!
V
Rating: 2 out of 5
I had no problems making the reservation, but when I needed they to help me bc my locker had problems, the guy who attended the call was really really rude and had me waiting around half hour for a code.
Response from CITY-LOCKER Paris
Hello thank you for your message. We would like to clarify: you contacted the hotline because you could not enter your code to open your locker, it did not last 30 min as you indicate but much less because you stayed 3 min in the room. so our customer service helped you quickly as a reminder, our hotline is available from 8 a.m. to 10 p.m. 7 days a week
V
Rating: 5 out of 5
Superior
V
Rating: 5 out of 5
Easy to use website and instructions
V
Rating: 5 out of 5
easy to use a great service when travelling