Customer reviews of CITY-LOCKER Paris

Trust Attestation
9,5 /10
Overall rating: 9,5 out of 10
Based on 11 610 published reviews
5 9 876 85% 4 1 154 10% 3 295 3% 2 117 1% 1 168 1%

Summary of reviews

CITY-LOCKER Paris provides accessible, well-located lockers close to major sights and transport hubs, with spacious units and easy, practical access. The service emphasizes security and a smooth process, including personal access codes and a clear, efficient booking experience, making it convenient to store luggage while sightseeing or waiting for a flight. Customers consistently highlight convenient locations near the Eiffel Tower, Opéra Garnier, Notre Dame, and central areas, along with reliable, straightforward use and helpful staff. Overall, the experience is described as practical, safe, and user-friendly, enabling visitors to enjoy their day with luggage secured.

Reviews 1, 2, 3 and 5 stars

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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 25/02/2022
the people before us couldn't open the door, and without their help my locker would never have opened.
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Response from CITY-LOCKER Paris
Hello, thank you for your message, a telephone hotline is available from 8am to 10pm every day. Please do not hesitate to contact us if you encounter this type of problem.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/03/2022
Easy and efficient application, invoice and access codes sent directly.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 01/03/2022
I could not go to the locker because it is far from the Eiffel Tower and therefore can not give you my opinion except that they responded unfavorably to my request for refund.
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Response from CITY-LOCKER Paris
Hello, Thank you for your message. I would like to remind you that you contacted us via our hotline and by e-mail to inform us that you no longer had time to drop off your suitcases in the locker you had reserved. We are located at 29 rue de l'exposition 75007 Paris, a 5-minute walk from the Champs de Mars and the Eiffel Tower. In your case, we are unable to issue a refund as explained above. Thank you for your understanding.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 05/07/2021
Convenient service.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/03/2022
Everything perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/05/2021
A handy concept when you don't want to have luggage on your hands.
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Response from CITY-LOCKER Paris
Thank you for your review and for using our service. We look forward to seeing you again on your next visit to Paris.
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Verified Buyer
Rating: 3 out of 5
following a purchase from 22/02/2022
The price advertised was 2 Euros, the price we paid was 12... misleading info. Then, we couldn't unlock the lockers very easily. Luckily we are engineers and worked it out!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/02/2022
Easy booking, instant code reception
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Response from CITY-LOCKER Paris
Thank you for your review and for using our service. We look forward to seeing you again on your next visit to Paris.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 26/02/2022
super convenient location and easy to use and pay for. felt very reassured that baggage would be safely stored. lockers were big enough for three medium sized bags
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Verified Buyer
Rating: 5 out of 5
following a purchase from 01/07/2021
It was great, thanks!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/02/2022
Puedes abrirla las veces que quieras. Ubicación inmejorable. Recommended
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Verified Buyer
Rating: 5 out of 5
following a purchase from 10/06/2021
Very easy to reserve a locket
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/02/2022
Very good and easy to use, No problem to put two cabin-bags and a computer in a locker. Three cabin-bags would have been possible.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 06/03/2021
Thieves.
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Response from CITY-LOCKER Paris
We would like to remind you of the response we gave you at the time concerning your request for a refund for a locker you did not wish to use: "We would like to inform you that in accordance with our General Terms and Conditions of Sale that you validated when you placed your order, the service is non-refundable except in the event of technical incident(s). In your case, we will not be able to proceed with a refund following the cancellation of your reservation. Thank you for your understanding. "
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Verified Buyer
Rating: 5 out of 5
following a purchase from 12/06/2021
Useful and safe
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/03/2021
Quick booking
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Response from CITY-LOCKER Paris
Thank you for your review and for using our service. We look forward to seeing you again on your next visit to Paris.
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