Customer reviews of CITY-LOCKER Paris

9,5 /10

Based on 11 612 published reviews

5 9 878 85% 4 1 154 10% 3 295 3% 2 117 1% 1 168 1%

Summary of reviews

CITY-LOCKER Paris provides accessible, well-located lockers close to major sights and transport hubs, with spacious units and easy, practical access. The service emphasizes security and a smooth process, including personal access codes and a clear, efficient booking experience, making it convenient to store luggage while sightseeing or waiting for a flight. Customers consistently highlight convenient locations near the Eiffel Tower, Opéra Garnier, Notre Dame, and central areas, along with reliable, straightforward use and helpful staff. Overall, the experience is described as practical, safe, and user-friendly, enabling visitors to enjoy their day with luggage secured.

Reviews 1, 2, 4 and 5 stars

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Raimonds S.

Published on 15/09/2023 à 12h42 following a purchase from 11/09/2023

Very useful to store bags while exploring the city.

Ana P.

Published on 15/09/2023 à 09h33 following a purchase from 29/08/2023

They didn't return the deposit, they didn't solve the problems that had arisen.

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Response from CITY-LOCKER Paris Published on 15/09/2023

Hello, thank you, but what are you talking about? Caution? More precision would help us understand. Thank you

Fernando V.

Published on 14/09/2023 à 23h51 following a purchase from 05/09/2023

Pratical, easy to use and functional!
Excelent idea. Works nearly perfect.

Jan Andreas K.

Published on 14/09/2023 à 22h21 following a purchase from 10/09/2023

Painless and pleasant!

MARIA R.

Published on 14/09/2023 à 19h32 following a purchase from 05/09/2023

We were very satisfied..The door opened straight away with the code they sent us, and so did the locker..The fact that you can go any time of the day is very helpful. It is also very economical since 4 cabin bags fit inside the locker.

Salvatore L.

Published on 14/09/2023 à 17h51 following a purchase from 05/09/2023

Tutto ok

GLWADYS M.

Published on 14/09/2023 à 17h17 following a purchase from 03/09/2023

Very simple, quick ordering

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John Roland S.

Published on 14/09/2023 à 15h49 following a purchase from 10/09/2023

Jeez this was scary. We used two lockers for 2 hours. I got nervous and went back to pull our stuff out and upon returning noticed that another locker had been ripped open (the locker doors are particle board). Another couple walked in and asked us about our experience as they were weary of the security as well. They had paid for a locker but never got a code emailed in. They had to call customer service for the locker combo and while we were there the punched in the number and their locker was filled with someone else’s stuff! I’m not kidding. Company gave out someone’s locker combo to another customer and a locker was broken into in the span of two hours that we used the service. Very scary and super lucky we got away unscathed. PSG location.

Response from CITY-LOCKER Paris Published on 14/09/2023

Hello, Thank you for sharing your opinion, We understand your concern but the door which has been missing, has not been ripped but broken so the locker is not use until the door is fix. Regarding the locker fills with others people stuff, unfortunately it has happened that people use a locker who does not belong to them because the people before them, forgot to close their locker but it's rare, we are sorry that it happens to you. The City Locker's Team wishes you a great day.

Patricia J.

Published on 14/09/2023 à 13h10 following a purchase from 22/08/2023

Good

edelynne I.

Published on 14/09/2023 à 13h09 following a purchase from 10/09/2023

Lickers are clean and look safe. Booking is online and easy. A bit expensive compared to other luggage storage, I pid 15€ for one locker that fits at least 3 trolleys. The other loccker near Porte Maillot costs 6,50€ only, any bag size.

Georgios P.

Published on 14/09/2023 à 07h17 following a purchase from 05/09/2023

I didn't manage to open the door with the code. i try to communicate for information but I couldn't. I paid for nothing.

Response from CITY-LOCKER Paris Published on 14/09/2023

Hello Georgios, Thanks for sharing your opinion, Have a good day.

Jani G.

Published on 13/09/2023 à 23h56 following a purchase from 05/09/2023

Very good

Emanuela T.

Published on 13/09/2023 à 23h48 following a purchase from 07/09/2023

Facile da prenotare, comodo, a pochi pasdi dalla stazione ed economico!

Fabio V.

Published on 13/09/2023 à 23h07 following a purchase from 05/09/2023

It worked pretty well.

Michael K.

Published on 13/09/2023 à 19h26 following a purchase from 04/09/2023

It was a bit expensive, but still worth the Money. Good location and clean

jan P.

Published on 13/09/2023 à 18h43 following a purchase from 09/09/2023

Perfect Easy Site

Monica M.

Published on 13/09/2023 à 16h10 following a purchase from 04/09/2023

Todo perfecto
Muy practico
Cerca De la Torre eiffel

yuta S.

Published on 13/09/2023 à 15h08 following a purchase from 07/09/2023

Good because it's close to important places. If it were cheaper, even better.

André R.

Published on 13/09/2023 à 13h59 following a purchase from 01/09/2023

Everything like we expected... i recomend the service

Luca C.

Published on 13/09/2023 à 13h03 following a purchase from 25/08/2023

Avevo capito che il locker fosse dentro la stazione.
Oltre a ciò, sia in fase di deposito che in fase di ritiro, ho dovuto effettuare 4/5 tentativi prima di riuscire. Oltre a me anche un altro gruppi di persone che stava effettuando il deposito. Sarebbe molto utile avere un display che mostri il codice che si sta immettendo (al limite, per sicurezza, cifrato...giusto per capire se non sono rimasti in memoria altri caratteri).
Con 6 euro avrei potuto depositare i bagagli in un negozio...a 15 euro mi aspettavo molto molto meglio!!!

Response from CITY-LOCKER Paris Published on 14/09/2023

Hello, Thanks for using our service and sorry it does not reach your expectations. We take good note of your comments that will help us improve our service. Have a nice day and a nice week-end and once again thanks for using our service and we hope we'll have the pleasure of welcoming you again in one of our 6 locations in Paris. City-Locker's Team

Anne P.

Published on 13/09/2023 à 12h01 following a purchase from 03/09/2023

Very convenient and not far from the station!

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Gaétan D.

Published on 13/09/2023 à 11h48 following a purchase from 03/09/2023

Intuitive, easy-to-use site. Booking and obtaining codes is very easy.

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Carlota T.

Published on 13/09/2023 à 09h30 following a purchase from 10/07/2023

The overall experience has been good. No problems to report.

francisco Javier O.

Published on 12/09/2023 à 23h29 following a purchase from 01/08/2023

Todo perfecto

Kirill E.

Published on 12/09/2023 à 17h57 following a purchase from 08/09/2023

The website is easy to use.

Olah S.

Published on 12/09/2023 à 16h26 following a purchase from 08/09/2023

Superb

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Marco V.

Published on 12/09/2023 à 14h44 following a purchase from 07/09/2023

Easy to book and use

Imogen G.

Published on 12/09/2023 à 14h07 following a purchase from 08/09/2023

super easy to find and a very secure excellent service!

Frances C.

Published on 12/09/2023 à 12h38 following a purchase from 03/09/2023

This was a very safe, easy, flexible way to store luggage while we waited to check in. It was nice knowing that the bags were secure. The codes were easy to use - just be sure to enter each number slowly so that it registers correctly.

Stephen T.

Published on 11/09/2023 à 19h29 following a purchase from 02/09/2023

Easy to book. Clear instructions and a large locker. Good location next to metro.

sarah C.

Published on 11/09/2023 à 17h06 following a purchase from 07/09/2023

Easy to use, the cameras in and outside the store let me feel better about utilizing the service since it wasn't supervised by a human at all times. I hope there are monthly check ups on the lockers themselves, because I saw one locker was not opening for a couple that had paid money and received the code for their locker - which just wasn't working for them.

Fernando B.

Published on 11/09/2023 à 15h47 following a purchase from 03/09/2023

Everything worked as expected. Simple and effective.

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Oliver S.

Published on 11/09/2023 à 14h01 following a purchase from 07/09/2023

Buchung über Internet, einwandfreie Navigation, super Service

Giulia D.

Published on 11/09/2023 à 10h44 following a purchase from 02/09/2023

Everything all right. Easy and quick.

Arnaud C.

Published on 11/09/2023 à 02h14 following a purchase from 06/09/2023

Really convenient

Marcus G.

Published on 10/09/2023 à 22h41 following a purchase from 05/09/2023

Without a flaw - everything worked perfect - paymnet, entering, opening etc.

Silvia S.

Published on 10/09/2023 à 19h26 following a purchase from 29/08/2023

good service.

Subota Carballido H.

Published on 10/09/2023 à 13h27 following a purchase from 06/09/2023

All good.

Davide B.

Published on 10/09/2023 à 13h00 following a purchase from 01/09/2023

Molto comodo ed ottimo prezzo

Ioannis P.

Published on 10/09/2023 à 11h52 following a purchase from 04/09/2023

super!