English 
A
Rating: 5 out of 5
Top safety
Translated reviews
Customer reviews of CITY-LOCKER Paris
Trust Attestation
9,5
/10
Overall rating: 9,5 out of 10
Based on 11 612 published reviews
Summary of reviews
CITY-LOCKER Paris provides accessible, well-located lockers close to major sights and transport hubs, with spacious units and easy, practical access. The service emphasizes security and a smooth process, including personal access codes and a clear, efficient booking experience, making it convenient to store luggage while sightseeing or waiting for a flight. Customers consistently highlight convenient locations near the Eiffel Tower, Opéra Garnier, Notre Dame, and central areas, along with reliable, straightforward use and helpful staff. Overall, the experience is described as practical, safe, and user-friendly, enabling visitors to enjoy their day with luggage secured.
Reviews 1, 2, 4 and 5 stars
Reset filtersV
Rating: 5 out of 5
Very easy to use and translated well. Quick and easy checkout.
Response from CITY-LOCKER Paris
Hello Brett, Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon. Have a good day.
A
Rating: 4 out of 5
It wasn't fully clear that it was an online booking only when I looked online, but it was fairly easy to book when I arrived. Otherwise it was excellent!
Translated reviews
Response from CITY-LOCKER Paris
Hello James, Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker and we are taking good notes of your comment. We hope to see you again in one of our storages very soon. Have a good day.
V
Rating: 4 out of 5
The lockers are fine but we had A LOT of difficulty finding the site.
Response from CITY-LOCKER Paris
Hello Cathy, Thank you for sharing your opinion, We are sorry if the localisation of our storage didn’t fit your expectations. However, storage’s addresses are clearly indicated on the website just before ordering a booking. Furthermore, there is also a Google Maps which allows you to measure the distance and time from your departure location to the storage. We wish you a great day and we hope to see you in one of our storage very soon.
V
Rating: 5 out of 5
Easy, convenient and well worth the money
Response from CITY-LOCKER Paris
Hello Tone Merethe, Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon. Have a good day.
V
Rating: 5 out of 5
Exactly what I was looking for. Close to the metro station, easy to use, no problems.
Response from CITY-LOCKER Paris
Hello Shawn, Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon. Have a good day.
V
Rating: 5 out of 5
Excellent option for storing backpacks
Response from CITY-LOCKER Paris
Hello Brad, Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon. Have a good day.
V
Rating: 4 out of 5
Sitio ideal para dejar las maletas en Paris
Response from CITY-LOCKER Paris
Hello Javier, Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon. Have a good day.
V
Rating: 4 out of 5
I give it only 3 stars because I should have the option for hours or half a day.
Response from CITY-LOCKER Paris
Hello David, Thank you for using our service. Regarding the price, it is from 12€ for 14 hours for up to 4 luggages means 0,22€/hours/luggage for a full day rent. We guaranty you won't find a cheaper price in Paris unless you leave your luggage to a friend apartment :)! We hope we will have the pleasure of welcoming you again in one of our 6 locations in Paris. Have a nice evening.
V
Rating: 4 out of 5
Did what we needed
Not so close to the station
Could have more capacity
Not so close to the station
Could have more capacity
Response from CITY-LOCKER Paris
Hello Robert, Thank you for sharing your opinion, We are sorry if the localisation of our storage didn’t fit your expectations. However, storage’s addresses are clearly indicated on the website just before ordering a booking. Furthermore, there is also a Google Maps which allows you to measure the distance and time from your departure location to the storage. We wish you a great day and we hope to see you in one of our storage very soon.
V
Rating: 4 out of 5
Although the ad advised their was room for 4 cabin sized suitcases, we had 3 soft shell cabin suitcases & a expandable carry bag & it was a little tight. Maybe if we had 4 hard shell suitcases they may have fitted in easier.
Everything else was great; value for money, we booked the previous day, website ease of use, confirmation email & text, directions & ability to access the locker whenever we needed to during the day. I would use this service in future.
Everything else was great; value for money, we booked the previous day, website ease of use, confirmation email & text, directions & ability to access the locker whenever we needed to during the day. I would use this service in future.
Response from CITY-LOCKER Paris
Hello Kathryn, Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon. Have a good day.
V
Rating: 4 out of 5
Very good idea as our suitcase couldn’t be with us during a day out in Paris. Very easy to control however quite expensive but at least our belongings were safe.
Response from CITY-LOCKER Paris
Hello, Thanks for using our service, We are glad that you appreciate your visit at City-Locker and we take good note of your comment, that will help us improve our service. Have a nice day and a nice week-end and once again thanks for using our service and we hope we'll have the pleasure of welcoming you again in one of our 6 locations in Paris. City-Locker's Team
V
Rating: 5 out of 5
Good service
Response from CITY-LOCKER Paris
Hello Francisco José, Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon. Have a good day.
V
Rating: 5 out of 5
Muy cómodo. Sencillo de usar y mucho espacio para guardar.
Response from CITY-LOCKER Paris
Hello Nacho, Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon. Have a good day.
V
Rating: 5 out of 5
Easy instructions and everything worked perfectly.
Response from CITY-LOCKER Paris
Hello , Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon. Have a good day.
V
Rating: 5 out of 5
fast and quick access to lockers
Response from CITY-LOCKER Paris
Hello Bahadır, Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon. Have a good day.
V
Rating: 5 out of 5
Easy ordering process, fast and reliable.
Response from CITY-LOCKER Paris
Hello , Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon. Have a good day.
A
Rating: 5 out of 5
Very practical and safe...It would be great if the half-day rate also existed!
Translated reviews
Response from CITY-LOCKER Paris
Hello Beatrice, Thank you for sharing your opinion with us. We are delighted that you enjoyed your stay at CityLocker and hope to see you again soon in one of our lockers. Have a nice day.
A
Rating: 5 out of 5
Add a 1/2 day rate
Translated reviews
Response from CITY-LOCKER Paris
Hello Mario, Thank you for using our service. We take note of your comment and will pass it on to the relevant department. The price of 15€/day/4 pieces of luggage makes our service the cheapest in Paris given the level of luggage security we offer. We take note of your comments and will do our best to earn your 5 stars on your next visit. We hope to see you again soon.
V
Rating: 5 out of 5
Everything was as expected.
Response from CITY-LOCKER Paris
Hello Maksym, Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon. Have a good day.
A
Rating: 5 out of 5
super
Translated reviews
Response from CITY-LOCKER Paris
Hello Róbert, Thank you for sharing your opinion with us. We are delighted that you enjoyed your stay at CityLocker and hope to see you again soon in one of our lockers. Have a nice day.
V
Rating: 5 out of 5
Easy check in and check out. Clear instructions
Response from CITY-LOCKER Paris
Hello Annisa, Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon. Have a good day.
V
Rating: 5 out of 5
Very convenient to use locker near the Eiffel Tower area. Also, it's price worthy! We paid 15€ for entire locker which fits 3-4 cabin bags. You can only book the lockers via online and you can store from 08:00-22:00 hrs.
Response from CITY-LOCKER Paris
Hello Ashikh, Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon. Have a good day.
V
Rating: 5 out of 5
Very easy to find and to use.
Response from CITY-LOCKER Paris
Hello Shira, Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon. Have a good day.
V
Rating: 5 out of 5
easy to find, easy to use
Response from CITY-LOCKER Paris
Hello Ju, Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon. Have a good day.
V
Rating: 5 out of 5
We found the place easily, purchased a locker rental within minutes online and got immediate access to the secure facility. The buttons on the keypad were a bit hard to press and hear - luckily, other users were there to tell us which numbers needed to be pressed harder in order to register.
Response from CITY-LOCKER Paris
Hello Stephanie, Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon. Have a good day.
A
Rating: 5 out of 5
A very efficient system. A few minutes and you have your reservation. Good communication.
Translated reviews
Response from CITY-LOCKER Paris
Hello Agnes, Thank you for sharing your opinion with us. We are delighted that you enjoyed your stay at CityLocker and hope to see you soon in one of our lockers. Have a nice day.
V
Rating: 5 out of 5
The city locker facility was very convenient for us. The lockers are also pretty good in size. This definitely made our travel easier and hassle free after checking out from our accommodation on the last day. The booking was also very convenient online.
Response from CITY-LOCKER Paris
Hello Shradha, Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon. Have a good day.
V
Rating: 5 out of 5
Very effective, smart and useful solution when travelling
Response from CITY-LOCKER Paris
Hello Hanne, Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon. Have a good day.
A
Rating: 5 out of 5
Perfectly organized, very easy to use, I recommend it.
Translated reviews
Response from CITY-LOCKER Paris
Hello Micheline, Thank you for sharing your opinion with us. We are delighted that you enjoyed your stay at CityLocker and hope to see you again soon in one of our lockers. Have a nice day.
V
Rating: 5 out of 5
The service was excellent, practical and in a good position.
Response from CITY-LOCKER Paris
Hello Laura, Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon. Have a good day.
A
Rating: 4 out of 5
Reservations no problem.
Translated reviews
Response from CITY-LOCKER Paris
Hello Fred, Thank you for sharing your opinion with us. We are delighted that you enjoyed your stay at CityLocker and hope to see you again soon in one of our lockers. Have a nice day.
V
Rating: 4 out of 5
Buono
Response from CITY-LOCKER Paris
Hello Stefano, Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon. Have a good day.
V
Rating: 5 out of 5
So easy to use, communication was great, would recommend to all other travelers. Add more locations!
Response from CITY-LOCKER Paris
Hello Josephine, Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon. Have a good day.
V
Rating: 4 out of 5
It was difficult to open the door when we were back to pick up our bags. There were no easy instructions how to open the door
Response from CITY-LOCKER Paris
Hello, Marion Thanks for using our service and sorry it does not reach your expectations. We take good note of your comments that will help us improve our service. Have a nice day and a nice week-end and once again thanks for using our service and we hope we'll have the pleasure of welcoming you again in one of our 6 locations in Paris. City-Locker's Team
V
Rating: 5 out of 5
very straightforward process
Response from CITY-LOCKER Paris
Hello jestyn, Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon. Have a good day.
V
Rating: 5 out of 5
We booked 12 lockers in Paris a few months ahead of our trip. We had 6 people and 18 pieces of various sized luggage. The code for the door, and the code for the lockers was sent me well in advance, and we had no trouble accessing the lockers. However I’m our particular location, the keypad on the door took a couple of times for us to be able to enter. Other than that, it was a smooth and easy process!
Response from CITY-LOCKER Paris
Hello , Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon. Have a good day.
V
Rating: 1 out of 5
Email didn’t include the pin code and no one responded so had to book elsewhere and didn’t receive a refund
Response from CITY-LOCKER Paris
Bonjour It sounds you have had a problem in using our service? If so sorry about it. Have you contact the costumer service? The hotline? Please let us know at [email protected]. We will be very happy to help you. Have a good day
V
Rating: 5 out of 5
Easy process, reasonably priced self-service locker.
Response from CITY-LOCKER Paris
Hello , Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon. Have a good day.
V
Rating: 4 out of 5
Good location for storing luggage. Only downside is that the shop is quite small and if it's busy there's not much room to move. Not a big deal though as dropping off cases only takes a few minutes.
Response from CITY-LOCKER Paris
Hello Kirsty, Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon. Have a good day.