CITY-LOCKER Paris provides accessible, well-located lockers close to major sights and transport hubs, with spacious units and easy, practical access. The service emphasizes security and a smooth process, including personal access codes and a clear, efficient booking experience, making it convenient to store luggage while sightseeing or waiting for a flight. Customers consistently highlight convenient locations near the Eiffel Tower, Opéra Garnier, Notre Dame, and central areas, along with reliable, straightforward use and helpful staff. Overall, the experience is described as practical, safe, and user-friendly, enabling visitors to enjoy their day with luggage secured.
Thanks for your feedback and for using our service. Sometimes people forget to dial the #on the codes so that it can not work. Furthermore the hotline open from 8:00am to 10:00pm is here to help you in case of problems. Hope everything will be ok next time you’ll visit us. We have sent you by mail a discount coupon for your next booking for you or a member of your family.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/03/2023
Very good
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 03/04/2023
Very bad. When we arrived. People were stuck inside because the code to open the door didn't work. We didn't leave our suitcases for fear of being locked out too; I lost 15 euros and we left our suitcases elsewhere.
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Response from CITY-LOCKER Paris
Hello We are very surprised to read your message because our system informs us that you dropped off your belongings at 10:37 and picked them up at 18:33. Our system allows us to track locker opening times. What's more, you are not asked for a code to exit. We have just sent you an e-mail to get more information so that we can of course reimburse you if you have really encountered a problem.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 04/04/2023
goooood!!
Response from CITY-LOCKER Paris
Thanks for sharing your opinion and for sharing your experience with us. We are glad that you had appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 04/04/2023
Excellent location and very simple to make online booking and use the locker facility.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/02/2023
Easy to book on the website.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 29/03/2023
Easy to access, codes arrived quickly, good location.
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Verified Buyer
Rating: 4 out of 5
following a purchase from 01/04/2023
Very easy to book and pay.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 02/04/2023
Easy to use, large lockers, really convenient.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/03/2023
control, easy access to the locker
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Verified Buyer
Rating: 5 out of 5
following a purchase from 31/03/2023
Bastante espacio y por buen precio
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Verified Buyer
Rating: 2 out of 5
following a purchase from 29/03/2023
Was easy to make the reservation. On arrival, required a code. If I received one, it was not with the reservation and I could not fine it. Called the number. It was in French with no other language option. No person available at the location. Left with my luggage.
Response from CITY-LOCKER Paris
Bonjour Barbara, the codes were send to you by mail and text message. You can not say you have not received them and you even manage to use our service as you open you locker at 8:43 and reopen it at 15:00. Further more you have not called the hotline otherwise you will have heard that it is in French of course but also in English and Spanish. For some reason we do not understand why your are lying but your comment does not reflect the reality.
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Verified Buyer
Rating: 4 out of 5
following a purchase from 01/04/2023
Very easy and good location
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Verified Buyer
Rating: 5 out of 5
following a purchase from 25/03/2023
Excelente servicio al cliente y atención inmediata en las solicitudes realizadas, el servicio de city locker nos ayudo a continuar disfrutando de nuestro viaje sin maletas.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 22/11/2022
Very convenient, secure, and easy to use. Plenty of room, even for larger luggage.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 31/03/2023
Very great location to let you luggage. Safe and easy! Really recommend!
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Verified Buyer
Rating: 5 out of 5
following a purchase from 27/03/2023
Good location options Very easy process
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/03/2023
I didn't manage to use my code to open the front door, but fortunately there were a lot of people around, which made things easier. Very practical for 4 suitcases.
I'll use it again.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/03/2023
Abri a aplicação e pedi um cacifo Paguei enviaram me o código 5 estrelas Serviço recomendado
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Response from CITY-LOCKER Paris
Hello aida Thank you for your review and for using our service. We hope to have the pleasure of seeing you again during your next stay in Paris.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 24/03/2023
Easy to find, easy to use, everything clean
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Verified Buyer
Rating: 5 out of 5
following a purchase from 24/03/2023
Great location! Clean and easy to figure out.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 31/01/2023
Perfect - exactly what I needed and very simple to use. Thank you!!
Response from CITY-LOCKER Paris
Hello Sheri, Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon. Have a good day.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 28/02/2023
Excellent service.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 27/03/2023
Everything was fine.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/03/2023
Fast, efficient navigation. Clear site.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 26/03/2023
Easy and useful
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Verified Buyer
Rating: 1 out of 5
following a purchase from 27/03/2023
Very bad experience. I almost lost my airplane due to a problem with the door locker that we cannot open.
Response from CITY-LOCKER Paris
Thanks for using our service and sorry for the problem you have had. Could you please give us more information about what happened as it sounds that you have not contact us either by phone or mail to help you. That will helped us understanding what happened with your booking Thank you very much
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Verified Buyer
Rating: 1 out of 5
following a purchase from 27/03/2023
Good Day
I was unable to locate lockers in the Gare De Nord location. The attendants working there sent me to another locker location and said there was no City Locker. I paid in advance and tried to contact City Lockers by email and no one ever responded.
Thank you
Response from CITY-LOCKER Paris
Bonjour Sorry you did not found us as we are outside the railway station as clearly indicated in our booking confirmation. Address and direction are indicated by google map on our booking confirmation. The hotline can be reach by phone and not mail especially for emergency. We will be very happy to offer you a credit note valid 6 months even though we are not responsible for this matter. Please contact [email protected] Thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/03/2023
Perfect, ideally located and very pleasant to work with.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 26/03/2023
Easy and comfortable!
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Verified Buyer
Rating: 5 out of 5
following a purchase from 26/03/2023
Excellent experience. Very well located and ease to use
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/03/2023
The site makes it easy to find a locker in a variety of locations. Booking is quick and easy. The code system is very secure. No particular problems.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 25/03/2023
Very helpful
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Verified Buyer
Rating: 4 out of 5
following a purchase from 09/03/2023
Having to make an account and all that is a hassle, specially when you are in a hurry and you must have internet access, there is no physical person to assist, but location is convenient, not far from subway. The lockers are clean and location easy to find.
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Verified Buyer
Rating: 4 out of 5
following a purchase from 24/03/2023
I loved using City Locker! I only wish it was available for a few hours instead of the entire day....
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Verified Buyer
Rating: 5 out of 5
following a purchase from 19/03/2023
It was easy and quick to rent the locker
Response from CITY-LOCKER Paris
Hello Miray, Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon. Have a good day.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 19/03/2023
Very easy to book
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Verified Buyer
Rating: 5 out of 5
following a purchase from 10/03/2023
Quick and easy to book online.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/03/2023
Easy, convenient access and use. Clean, good-capacity locker. 5-10 minute walk from St Lazare station. Would recommend and use again if needed.
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Response from CITY-LOCKER Paris
Many thanks Laurence for using our service and for giving us such positive feedback. We work hard every day to ensure customer satisfaction and your message encourages us to continue. We look forward to seeing you again.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/03/2023
Very easy to use site, located 2 steps from St Lazare. Highly recommended.
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