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Rating: 4 out of 5
Very good idea for dropping off this luggage.
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Customer reviews of CITY-LOCKER Paris
Trust Attestation
9,5
/10
Overall rating: 9,5 out of 10
Based on 11 610 published reviews
Summary of reviews
CITY-LOCKER Paris provides accessible, well-located lockers close to major sights and transport hubs, with spacious units and easy, practical access. The service emphasizes security and a smooth process, including personal access codes and a clear, efficient booking experience, making it convenient to store luggage while sightseeing or waiting for a flight. Customers consistently highlight convenient locations near the Eiffel Tower, Opéra Garnier, Notre Dame, and central areas, along with reliable, straightforward use and helpful staff. Overall, the experience is described as practical, safe, and user-friendly, enabling visitors to enjoy their day with luggage secured.
Reviews 1, 2, 4 and 5 stars
Reset filtersA
Rating: 2 out of 5
We made the mistake of booking two places and contacted the agency right away but they didn't agree to give us a refund...
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Response from CITY-LOCKER Paris
Hello, Our website does indicate the sizes of the lockers and when validating your order you also validate the general conditions of sale which indicate that in your case the refund is not possible. Thank you for your understanding.
A
Rating: 5 out of 5
Practical, simple I would do it again without hesitation
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A
Rating: 5 out of 5
Top, very practical
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A
Rating: 5 out of 5
....
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A
Rating: 5 out of 5
Super convenient to enjoy the last day without luggage
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A
Rating: 5 out of 5
Good organization, practical and fast, even for last-minute requests, with a simple online procedure.
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A
Rating: 5 out of 5
Very practical
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A
Rating: 5 out of 5
clean, easy to access and use. I recommend it.
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A
Rating: 5 out of 5
Very clean premises. Easy to find. Highly recommended!
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A
Rating: 4 out of 5
Very practical!
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A
Rating: 5 out of 5
Good location, easy to find and use.
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A
Rating: 4 out of 5
Safe, quick to book, but a bit expensive for a day pass
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A
Rating: 1 out of 5
The trains never arrived.
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Response from CITY-LOCKER Paris
Hello You must be mistaken, we do not manage trains We are a luggage repository
A
Rating: 5 out of 5
Very practical
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V
Rating: 5 out of 5
A
Rating: 5 out of 5
Great site, easy transaction, I recommend
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A
Rating: 5 out of 5
Easy and efficient application, invoice and access codes sent directly.
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A
Rating: 2 out of 5
I could not go to the locker because it is far from the Eiffel Tower and therefore can not give you my opinion except that they responded unfavorably to my request for refund.
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Response from CITY-LOCKER Paris
Hello, Thank you for your message. I would like to remind you that you contacted us via our hotline and by e-mail to inform us that you no longer had time to drop off your suitcases in the locker you had reserved. We are located at 29 rue de l'exposition 75007 Paris, a 5-minute walk from the Champs de Mars and the Eiffel Tower. In your case, we are unable to issue a refund as explained above. Thank you for your understanding.
V
Rating: 5 out of 5
Convenient service.
A
Rating: 5 out of 5
Everything perfect
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A
Rating: 5 out of 5
A handy concept when you don't want to have luggage on your hands.
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Response from CITY-LOCKER Paris
Thank you for your review and for using our service. We look forward to seeing you again on your next visit to Paris.
V
Rating: 4 out of 5
its esy to access and very secure.
A
Rating: 5 out of 5
Easy booking, instant code reception
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Response from CITY-LOCKER Paris
Thank you for your review and for using our service. We look forward to seeing you again on your next visit to Paris.
V
Rating: 5 out of 5
super convenient location and easy to use and pay for. felt very reassured that baggage would be safely stored. lockers were big enough for three medium sized bags
V
Rating: 4 out of 5
The location would be better described as Metrostation Reamur-Sebastopol. Caused some unnecessary walking with heavy bags.
V
Rating: 5 out of 5
It was great, thanks!
V
Rating: 4 out of 5
Found it a little confusing on how to get into the locker, but overall this was a good experience. My bags remained safe while I visited the Eiffel tower
A
Rating: 5 out of 5
Puedes abrirla las veces que quieras. Ubicación inmejorable. Recommended
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V
Rating: 5 out of 5
Very easy to reserve a locket
A
Rating: 5 out of 5
Very good and easy to use, No problem to put two cabin-bags and a computer in a locker. Three cabin-bags would have been possible.
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V
Rating: 4 out of 5
Everything was easy to do. The locker floor could have been a little bit cleaner; there was some slight debris in the bottom, probably from suitcase wheels. But I’m very picky about cleanliness, so would probably be fine for most people.
My bag was fine in the end and I had no problems. Would probably use again.
My bag was fine in the end and I had no problems. Would probably use again.
A
Rating: 1 out of 5
Thieves.
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Response from CITY-LOCKER Paris
We would like to remind you of the response we gave you at the time concerning your request for a refund for a locker you did not wish to use: "We would like to inform you that in accordance with our General Terms and Conditions of Sale that you validated when you placed your order, the service is non-refundable except in the event of technical incident(s). In your case, we will not be able to proceed with a refund following the cancellation of your reservation. Thank you for your understanding. "
V
Rating: 5 out of 5
Useful and safe
A
Rating: 5 out of 5
Quick booking
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Response from CITY-LOCKER Paris
Thank you for your review and for using our service. We look forward to seeing you again on your next visit to Paris.