Customer reviews of CITY-LOCKER Paris

Trust Attestation
9,5 /10
Overall rating: 9,5 out of 10
Based on 11 992 published reviews
5 10,2k 85% 4 1 170 10% 3 295 2% 2 117 1% 1 168 1%

Summary of reviews

City-Locker Paris consistently delivers convenient, well-located lockers that are easy to use and secure, with clear directions and simple access via a door code. The lockers are described as spacious and practical, enabling multiple bags or backpacks to be stored comfortably, and the locations near major transit hubs or landmarks make drop-off and pick-up straightforward. Customers highlight quick and reliable service, intuitive interfaces, and a smooth experience from arrival to departure, with several noting the value and practicality for early arrivals or sightseeing days. Overall, the service is praised for reliability, accessibility, and peace of mind in securely storing belongings.

Reviews 1, 2, 4 and 5 stars

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A
Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 01/03/2022
I could not go to the locker because it is far from the Eiffel Tower and therefore can not give you my opinion except that they responded unfavorably to my request for refund.
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Response from CITY-LOCKER Paris
Hello, Thank you for your message. I would like to remind you that you contacted us via our hotline and by e-mail to inform us that you no longer had time to drop off your suitcases in the locker you had reserved. We are located at 29 rue de l'exposition 75007 Paris, a 5-minute walk from the Champs de Mars and the Eiffel Tower. In your case, we are unable to issue a refund as explained above. Thank you for your understanding.
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 05/07/2021
Convenient service.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/03/2022
Everything perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/05/2021
A handy concept when you don't want to have luggage on your hands.
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Response from CITY-LOCKER Paris
Thank you for your review and for using our service. We look forward to seeing you again on your next visit to Paris.
V
Verified Buyer
Rating: 4 out of 5
following a purchase from 23/02/2022
its esy to access and very secure.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/02/2022
Easy booking, instant code reception
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Response from CITY-LOCKER Paris
Thank you for your review and for using our service. We look forward to seeing you again on your next visit to Paris.
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 26/02/2022
super convenient location and easy to use and pay for. felt very reassured that baggage would be safely stored. lockers were big enough for three medium sized bags
V
Verified Buyer
Rating: 4 out of 5
following a purchase from 23/02/2022
The location would be better described as Metrostation Reamur-Sebastopol. Caused some unnecessary walking with heavy bags.
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 01/07/2021
It was great, thanks!
V
Verified Buyer
Rating: 4 out of 5
following a purchase from 23/02/2022
Found it a little confusing on how to get into the locker, but overall this was a good experience. My bags remained safe while I visited the Eiffel tower
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/02/2022
Puedes abrirla las veces que quieras. Ubicación inmejorable. Recommended
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Verified Buyer
Rating: 5 out of 5
following a purchase from 10/06/2021
Very easy to reserve a locket
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/02/2022
Very good and easy to use, No problem to put two cabin-bags and a computer in a locker. Three cabin-bags would have been possible.
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Verified Buyer
Rating: 4 out of 5
following a purchase from 18/06/2021
Everything was easy to do. The locker floor could have been a little bit cleaner; there was some slight debris in the bottom, probably from suitcase wheels. But I’m very picky about cleanliness, so would probably be fine for most people.
My bag was fine in the end and I had no problems. Would probably use again.
A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 06/03/2021
Thieves.
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Response from CITY-LOCKER Paris
We would like to remind you of the response we gave you at the time concerning your request for a refund for a locker you did not wish to use: "We would like to inform you that in accordance with our General Terms and Conditions of Sale that you validated when you placed your order, the service is non-refundable except in the event of technical incident(s). In your case, we will not be able to proceed with a refund following the cancellation of your reservation. Thank you for your understanding. "
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 12/06/2021
Useful and safe
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/03/2021
Quick booking
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Response from CITY-LOCKER Paris
Thank you for your review and for using our service. We look forward to seeing you again on your next visit to Paris.
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