English 
Français 
Español 
Portuguese 
Italiano 
Deutsch 
M
Rating: 4 out of 5
Playful navigation is very practical. On-site access is easy to find.
Correct experience
Translated reviews
Correct experience
Customer reviews of CITY-LOCKER Paris
Trust Attestation
9,5
/10
Overall rating: 9,5 out of 10
Based on 11 992 published reviews
Summary of reviews
City-Locker Paris consistently delivers convenient, well-located lockers that are easy to use and secure, with clear directions and simple access via a door code. The lockers are described as spacious and practical, enabling multiple bags or backpacks to be stored comfortably, and the locations near major transit hubs or landmarks make drop-off and pick-up straightforward. Customers highlight quick and reliable service, intuitive interfaces, and a smooth experience from arrival to departure, with several noting the value and practicality for early arrivals or sightseeing days. Overall, the service is praised for reliability, accessibility, and peace of mind in securely storing belongings.
Reviews 1, 2 and 4 stars
Reset filtersI
Rating: 4 out of 5
El acceso era bueno pero el local estaba un poco sucio y viejo.
N
Rating: 4 out of 5
I am satisfied. Jean Francois had been very responsive. Thank you.
Response from CITY-LOCKER Paris
Bonjour #FIRSTNAME#, Merci d'avoir utiliser notre service et de nous avoir fait votre feed back, Dans un soucis constant d'amélioration de notre qualité de service pourriez nous dire si vous avez rencontré des difficultés afin que nous puissions rectifier d'éventuels dysfonctionnements et nous améliorer. Un grand merci.
S
Rating: 1 out of 5
The website indicated that one suitcase was allowed per locker. So we took two lockers and gambled that our backpacks could be added. In the end, 1 locker had been perfect and it would have been a waste of money. What's more, it smelled terrible and wasn't clean.
Translated reviews
Response from CITY-LOCKER Paris
Hello, we'd like to remind you of the size of our lockers: Locker dimensions: W.48cm x H.61cm x D.85cm. This size is suitable for most large suitcases and can hold up to 4 pieces of IATA international size cabin luggage (55 x 35 x 20cm). Indeed, if your luggage is larger, the number of pieces of luggage that can fit in a locker is smaller; we are therefore surprised to see that you mention any other information. In addition, have you contacted customer service to request a refund for the 2nd locker? As for the odors, there have indeed been problems with the drainage of waste water in the building, which we regret. It's a shame that you chose not to contact us and to spontaneously give us a bad review when everything could have been sorted out in a friendly atmosphere. We remain at your entire disposal to discuss the matter.
J
Rating: 4 out of 5
Thank you
M
Rating: 4 out of 5
Good!
V
Rating: 4 out of 5
It's would be perfect if The local hace a bathroom
S
Rating: 4 out of 5
Easy to operate and the location is not far from metro. However, one star minus is for the price.
T
Rating: 4 out of 5
Very easy to use with the qr-code
J
Rating: 4 out of 5
Easy-to-use site
Translated reviews
A
Rating: 4 out of 5
Works perfectly
Translated reviews
K
Rating: 4 out of 5
Easy to use
Translated reviews
Response from CITY-LOCKER Paris
Hello Kat Thank you for taking the time to leave a review of our service. We are sorry that we did not fully meet your expectations. More details from you about your experience would help us improve the quality of our service. Thank you for your time.
S
Rating: 4 out of 5
Einfache Buchung, unkomplizerter Zugang.
O
Rating: 4 out of 5
Ok. Ok
R
Rating: 4 out of 5
This is a good value service close to Gare Du Nord. The only negative experience I had was the short walk between the station and the storage location - not the best part of town and I would be uncomfortable doing this late at night.
F
Rating: 4 out of 5
The system (reservations, codes provided, etc.) works
P
Rating: 4 out of 5
Correu como o previsto.
Deveria estar aberto 24h.
Para o serviço prestado, é muito dinheiro, deveria ser mais barato.
Deveria estar aberto 24h.
Para o serviço prestado, é muito dinheiro, deveria ser mais barato.
M
Rating: 4 out of 5
----
L
Rating: 4 out of 5
Very useful and easy to access. The door is a bit narrow and with large suitcases the place can feel cramped but it’s well maintained.
A
Rating: 4 out of 5
Muy buen lugar para guardar maletas y buen precio
K
Rating: 4 out of 5
Easy login and the box is big
C
Rating: 1 out of 5
Dimensions do not correspond to what is sold
Translated reviews
Response from CITY-LOCKER Paris
Hello, we'd like to remind you of the size of our lockers: Locker dimensions: W.48cm x H.61cm x D.85cm. This size fits most large suitcases and can hold up to 4 pieces of IATA international size cabin luggage (55 x 35 x 20cm). Indeed, if your luggage is larger, the number of pieces that can fit in a locker is smaller;
P
Rating: 4 out of 5
Todo bien. Pero estaría bien que tuviera un baño
I
Rating: 1 out of 5
On the website, you mention rates of 2 euros and we had to pay 15 euros. On the other hand, I'm horrified by this automatic system with no human presence, and I won't be coming back.
Translated reviews
Response from CITY-LOCKER Paris
Hello isa, Thank you very much for entrusting us with your luggage, we are sorry if you found our service expensive, we always try to offer the best service at the best price available given that our rates are for lockers and not per bag and that you can put up to 4 bags per locker or maximum 3.75€ per bag for a day (8:00-22:00). We hope to see you again and wish you a pleasant day!
K
Rating: 4 out of 5
Super easy to book & very convenient.
S
Rating: 4 out of 5
Very good
Translated reviews
M
Rating: 4 out of 5
Tout s'est bien passé lors de notre location. Il faut juste être à l'aise avec l'informatique sur son téléphone et pouvoir payer avec mais très sécurisé et plutôt bien placé! Je recommande!
E
Rating: 4 out of 5
Good and easy solution! My advice: We would need more tariff plans based on baggage parking hours.
M
Rating: 4 out of 5
Good!
J
Rating: 4 out of 5
Easy ordering process!
S
Rating: 4 out of 5
Well places and easy to use
L
Rating: 4 out of 5
Advertised you could store 4 x carry on luggage bags, in reality it was it was only 2 cases.
J
Rating: 1 out of 5
We got in just fine to drop our bags- however- our code stopped working when we returned to collect them. Neighbors saw us banging on the door and told us this is a common issue. No one would answer the phone. We did purchase a new locker and the new door code worked. Miserable experience panicking over potentially not getting our family of 5s clothes and items.
Response from CITY-LOCKER Paris
Hello, Jessica Thanks for your message and for using our service, Sorry you have had problem in contacting the hotline; it can be reached by phone from 8:00 am to 10pm; they answer by text message unless emergencies. We will work on improving the given information and once again, thank you for using city locker and we will work on getting your 5 stars next time.
N
Rating: 4 out of 5
the website works very well and provides all the necessary information, the location is good, but the cabinets are a little small for the price paid.
N
Rating: 4 out of 5
Front door isn't working well. Took me about 5 minutes to open, putting the right code, while Uber was waiting. Should replace the keyboard. All the rest was ok, but when you aren't able to open the main gate of the building...
J
Rating: 4 out of 5
The Citi Lockers Paris procedure was simple and there were no problem doing it.
A
Rating: 4 out of 5
Eine super Möglichkeit sein Gepäck tagsüber loszuwerden. Onlinebuchung und Nutzung haben problemlos funktioniert. Die Lage ist perfekt zu den beiden Bahnhöfen und der Metro.
M
Rating: 4 out of 5
Unfortunately citylocker wasn't that easy to find as said before but it worked rally good.
B
Rating: 4 out of 5
A little bit far away from gare de lyon as you said and also there is no exact description of your Place in Google maps so we had hard time to find it
D
Rating: 4 out of 5
I give it a four out of five stars because the lockers were small. But the business runs very well and the price was fair. Website works very well. Needed another locker immediately and was able to obtain one in 3 minutes. Good Internet technology!