CITY-LOCKER Paris provides accessible, well-located lockers close to major sights and transport hubs, with spacious units and easy, practical access. The service emphasizes security and a smooth process, including personal access codes and a clear, efficient booking experience, making it convenient to store luggage while sightseeing or waiting for a flight. Customers consistently highlight convenient locations near the Eiffel Tower, Opéra Garnier, Notre Dame, and central areas, along with reliable, straightforward use and helpful staff. Overall, the experience is described as practical, safe, and user-friendly, enabling visitors to enjoy their day with luggage secured.
We needed to store our suitcases so we could do some sightseeing, specifically the Eiffel Tower. We came directly from Gare Du Nord and fit 4 x small suitcases and 1x medium size in 2 lockers and we had space for 2 x backpacks as well. The locker storage was easy to find and use. Typing the codes in can take a couple of try’s but I had read that on previous reviews so I wasn’t worried and managed it eventually. I chose this place over other cheaper ones as I felt it was more secure. Overall very happy and allowed us to see the Eiffel Tower luggage free then travel straight on to Disneyland Paris after.
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Anne-marie J.
Rating: 4 out of 5
following a purchase from 15/04/2024
The site is very simple, the response is fast, and using the deposit is also very easy.
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Sylvie F.
Rating: 4 out of 5
following a purchase from 14/04/2024
Convenient locker, good location, easy to book. A bit pricey though, it would be nice to offer a half-day rate for example.
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Christophe S.
Rating: 4 out of 5
following a purchase from 09/04/2024
The site is simple, but the prices "starting at 2€" are excessive.
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Vinicius F.
Rating: 4 out of 5
following a purchase from 15/04/2024
It was good, i would use again.
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Sandra T.
Rating: 4 out of 5
following a purchase from 11/04/2024
It was a little difficult to open, but otherwise everything was fine.
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Daniel Z.
Rating: 2 out of 5
following a purchase from 13/04/2024
Easy booking
Bad locker code. Access code for door, followed by locker number is too insecure
Response from CITY-LOCKER Paris
Hello, Daniel Thanks for using our service and sorry it does not reach your expectations. We take good note of your comments that will help us improve our service. Just for your perfect information the code is individual and différents for each locker and customer and location so that no one can have the same code and all the codes are changed everyday. Have a nice day and a nice week-end and once again thanks for using our service and we hope we'll have the pleasure of welcoming you again in one of our 6 locations in Paris. City-Locker's Team
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Pierre S.
Rating: 4 out of 5
following a purchase from 05/04/2024
easy to use
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Ndapewoshali H.
Rating: 4 out of 5
following a purchase from 05/04/2024
Would highly recommend this service, especially if you have a lot of luggage and can't check into your accommodation early.
We had 1 medium sized suitcase and 1 small carry on suitcase and a backpack and we managed to fit it all into one locker. The site is pretty easy to navigate, once payment is made you get an immediate email with all details with access codes, which worked just fine for us. Show up, drop off your bags, go about your day and come back and access your bags again.
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Lise R.
Rating: 4 out of 5
following a purchase from 08/04/2024
Works very safe, only lockers could be cheaper.
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Lara R.
Rating: 4 out of 5
following a purchase from 12/04/2024
The services is good and fast!
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pervin T.
Rating: 4 out of 5
following a purchase from 07/04/2024
The first time we arrived, the door at the entrance was broken
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Karyn M.
Rating: 4 out of 5
following a purchase from 09/04/2024
The name "Gare de Lyon" is a bit misleading. The locker is closer to Bastille than Gare de Lyon, but if you plan ahead, it's a 10-minute walk (or bus ride).
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Response from CITY-LOCKER Paris
Thank you for using our service. That's why we've renamed the Bastille-Gare de Lyon locker, to make it less confusing for our customers.
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Teresa Patrizia M.
Rating: 4 out of 5
following a purchase from 08/04/2024
good
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Brendan M.
Rating: 1 out of 5
following a purchase from 02/04/2024
I paid for the locker and then waited for the email for the code to use which didn't arrive. I email and phoned but still no reply.
i then went direct to the locker and paid again to use it. Therefore my advise is not to pay for it on line and just go direct to the locker and pay. otherwise you will pay twice. I would still like my money back for the first payment.
Response from CITY-LOCKER Paris
We are so sorry for the problem you have had but after checking your customer's information it appears that the given information (email) could have been wrong; that is may be why you did not received your codes; We wish to remind you that you that as per our general terms and conditions it is under your responsability to be sure to provide a valid email and phone number otherwise we cannot send you the codes. We only have 1 booking from you Please get in touch with [email protected] to have more information.
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Fred H.
Rating: 2 out of 5
following a purchase from 07/04/2024
You need to simplify access to the lockers. I spent 10mins trying to get into my locker and I nearly missed my flight as a result.
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Response from CITY-LOCKER Paris
Hello, Fred Thanks for using our service and sorry it does not reach your expectations. We take good note of your comments that will help us improve our service. If we simplify we decrease the security and safety level. Have a nice day and a nice week-end and once again thanks for using our service and we hope we'll have the pleasure of welcoming you again in one of our 6 locations in Paris. City-Locker's Team
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FRANCISCO G.
Rating: 4 out of 5
following a purchase from 02/04/2024
El tamaño no es lo que pone en el web,solo cabe una maleta grande por casillero,por lo demás todo ok.Favil de gestionar.
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Hy-Hao Aurelie B.
Rating: 4 out of 5
following a purchase from 30/03/2024
Fine
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智美 高.
Rating: 4 out of 5
following a purchase from 06/04/2024
A little expensive for a short time user but very easy to book.
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Christophe S.
Rating: 4 out of 5
following a purchase from 05/04/2024
The website is easy to use and online booking is functional, even at the last minute. The Opera locker is relatively expensive.
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kelly K.
Rating: 4 out of 5
following a purchase from 30/03/2024
Not really great for big groups or more than one large luggage as the lockers and literally only fit one. But I would say super roomy for people with many small luggage bags and suitcases. Location is convenient and close to station to the airport. There is also space to open and repack luggage if needed.
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Mingchun C.
Rating: 4 out of 5
following a purchase from 31/03/2024
easy to use, but price is a little bit high
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Heiner S.
Rating: 1 out of 5
following a purchase from 28/03/2024
vois la bas
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emmanuelle D.
Rating: 4 out of 5
following a purchase from 17/02/2024
Practical but expensive
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Adam G.
Rating: 2 out of 5
following a purchase from 02/04/2024
When purchasing. Information stated that the locker could hold 4 suitcases.
It would hold only one.
We left without putting any of our bags in it. Wasted our money.
Response from CITY-LOCKER Paris
Hello, Adam Thanks for your message S The locker size is clearly indicated on the website as well as the number of luggage it can fits The size of the lockers is W.48cm x H.61cm x D.85cm. This dimension is suitable for most large suitcases and should allow to fit up to 4 small luggages international IATA format (55 x 35 x 20cm). So of course can not feet 4 if they are bigger. We will work on improving the given information and once again, thank you for using city locker and we will work on getting your 5 stars next time.
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Verónica V.
Rating: 4 out of 5
following a purchase from 01/04/2024
Muy fácil de usar y muy cómodo para dejar los bultos pudiendo disfrutar de la ciudad ligero.
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Elke B.
Rating: 4 out of 5
following a purchase from 25/03/2024
It is easy and convenient to book and it is safe.
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Sandra G.
Rating: 4 out of 5
following a purchase from 26/03/2024
Fue facial de apresurar por Internet sin necesidad de bajar una app o registrarte.
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Renee B.
Rating: 4 out of 5
following a purchase from 30/03/2024
The whole experience was seamless and very happy we chose city locker after checking many options. The only watchout is, after viewing the video on their website and measuring my luggage, I was still under the impression that 4 medium suitcases could fit in a single locker -- it's actually 4 of the small carryons. We had 1 large and 2 medium plus 2 backpacks and luckily ordered 2 lockers. I also really like that the outside door is locked and you need a code to get in. There were several people just trying to get in off the street without a code.
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Teodor S.
Rating: 2 out of 5
following a purchase from 29/03/2024
We have had 2 big loggadge and didn`t enter in one locker. In the description it should fit 4x loggadge. So we had to pay one more time ( 15 euro x 2 ) that is a lot of money for a few hours of lockers.
Response from CITY-LOCKER Paris
Hello, Teodor Thanks for your message and for using our service Sorry you have had problem in contacting the hotline; it can be reached by phone from 8:00 am to 10pm; they answer by text message unless emergencies. The locker size is clearly indicated on the website as well as the number of luggage it can fits but it is difficult for us to give an advice as we do not see your luggage; we can just give a recommandation. We will work on improving the given information and once again, thank you for using city locker and we will work on getting your 5 stars next time. as a reminder : The size of the lockers is W.48cm x H.61cm x D.85cm. This dimension is suitable for most large suitcases and should allow to fit up to 4 small luggages international IATA format (55 x 35 x 20cm).
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Rebeca G.
Rating: 4 out of 5
following a purchase from 28/03/2024
It was useful, the location was close to the metro and our bags were safe for the whole day. The price is really good, as the locker can hold a lot of bags- in my case it was 1 carry on, 2 full backpacks, and 2 purses. The only thing I did not like is that they give you 2 codes, 1 for the door and 1 for your locker, but we noticed that the door was always open and the code was never needed, which made it feel kind of unsafe (this was in March 2024 in the Opèra location). In the end, nothing happened, our bags were safe and it was the best option to enjoying our last day in Paris without the pressure of bags! I would definitely recommend it to anyone.
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Irache E.
Rating: 4 out of 5
following a purchase from 14/03/2024
Es una buena opción y muy cómoda para dejar el equipaje y aprovechar unas horas por Paris
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Daniela G.
Rating: 4 out of 5
following a purchase from 18/03/2024
Very good.
The lockers are smaller than I expected. Verify well the sizes according with your number of luggage and sizes.
But everything worked out smoothly. :-) easy to work.
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Christian W.
Rating: 4 out of 5
following a purchase from 24/03/2024
easy booking and handling
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Jorge A.
Rating: 4 out of 5
following a purchase from 26/03/2024
very convenient service and fair price
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Christine E.
Rating: 4 out of 5
following a purchase from 26/03/2024
Closer to Gare de l'est than to Gare Nord. It was raining so the floor inside was very wet.
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Rachel L.
Rating: 2 out of 5
following a purchase from 26/03/2024
The code isnt sent to my email. The locker wasnt big
Response from CITY-LOCKER Paris
Bonjour Rachel we are so sorry for the problem you have had; After checking codes have been sent to the email address given by you we placing your order; We just want to point out that we can not received the codes if you put a wrong email address. Regrading the locker size it is the size of the locker it is the one given on our website : The size of the lockers is W.48cm x H.61cm x D.85cm. This dimension is suitable for most large suitcases and should allow to fit up to 4 small luggages international IATA format (55 x 35 x 20cm).
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Marta R.
Rating: 4 out of 5
following a purchase from 25/03/2024
The code could be more diversified from the other lockers
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Vauriac L.
Rating: 4 out of 5
following a purchase from 25/03/2024
good location near the opera but expensive
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Takaki T.
Rating: 4 out of 5
following a purchase from 24/02/2024
Convenient area. Easy to use.
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