CITY-LOCKER Paris provides accessible, well-located lockers close to major sights and transport hubs, with spacious units and easy, practical access. The service emphasizes security and a smooth process, including personal access codes and a clear, efficient booking experience, making it convenient to store luggage while sightseeing or waiting for a flight. Customers consistently highlight convenient locations near the Eiffel Tower, Opéra Garnier, Notre Dame, and central areas, along with reliable, straightforward use and helpful staff. Overall, the experience is described as practical, safe, and user-friendly, enabling visitors to enjoy their day with luggage secured.
You're too expensive at 15€ per day for a backpack. It's outrageous.
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Response from CITY-LOCKER Paris
Hello, Thank you for using our service, sorry if you found it a little expensive, we always try to offer the best service at the best price available. We hope to see you soon in one of our City-Lockers and wish you a nice day!
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Chantal A.
Rating: 4 out of 5
following a purchase from 31/01/2024
Good
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Elisabeth B.
Rating: 4 out of 5
following a purchase from 20/02/2024
the locker we had reserved would not close, but a call to the emergency number solved the problem by allocating another locker.
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Miroslav I.
Rating: 1 out of 5
following a purchase from 18/02/2024
Terrible, I had to type my entry code 100x to even get inside and then I was EVEN unable to open my locker. I had to leave my stuff unprotected in a room. Tried all combinations of my locker code, nothing worked. Really terrible experience.
Response from CITY-LOCKER Paris
Bonjour Miroslav et merci d'avoir pris le temps de porter ce problème à notre attention. Étant très soucieux de la satisfaction de nos clients, nous prenons en compte votre retour et veillons toujours à améliorer notre service afin de toujours mieux satisfaire nos clients. Au plaisir de vous revoir dans de meilleures conditions.
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Barbara W.
Rating: 4 out of 5
following a purchase from 18/02/2024
Alles gut funktioniert. Nur befindet sich dieser City Locker schon 10 Minuten entfernt von der Metro Station.
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Wesley C.
Rating: 2 out of 5
following a purchase from 17/02/2024
Okay
Response from CITY-LOCKER Paris
Hello, Wesley Thanks for using our service and sorry it does not reach your expectations. We take good note of your comments that will help us improve our service. Have a nice day and a nice week-end and once again thanks for using our service and we hope we'll have the pleasure of welcoming you again in one of our 6 locations in Paris. City-Locker's Team
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Anthony M.
Rating: 4 out of 5
following a purchase from 12/02/2024
The site could be more responsive, but it needs the job.
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Daphne T.
Rating: 4 out of 5
following a purchase from 18/02/2024
Surprisingly easy to use. Great location for garde du Nord which was only a few minutes walk away. I would recommend pre-booking. We booked there and then because we hadn’t realised that the case store at the station was closed. All worked very well with last minute booking and at 15€ was good value for money. I was able to store a medium suitcase, a boot bag and a ruck sack in a single locker with still some room to spare. Could have done with a little more signage on how to use once we got into the store.
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Ghislaine D.
Rating: 4 out of 5
following a purchase from 11/02/2024
Fine
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Arnaud H.
Rating: 4 out of 5
following a purchase from 16/02/2024
Convenient location and essential service. Will use again.
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Naomie Q.
Rating: 4 out of 5
following a purchase from 12/02/2024
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Response from CITY-LOCKER Paris
Hello Naomie Thank you for taking the time to leave a review of our service, we are sorry that we did not fully meet your expectations. More details from you about your experience would help us improve the quality of our service. Thank you for your time.
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Geumha K.
Rating: 4 out of 5
following a purchase from 09/02/2024
C'était génial qu'il y ait un casier dans le centre-ville pour que je puisse laisser ma valise après mon départ jusqu'à mon arrivée à l'aéroport.
Ce serait mieux s'il y avait une table où je pourrais refaire mes bagages.
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Joanne R.
Rating: 4 out of 5
following a purchase from 14/02/2024
Great
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Sarah H.
Rating: 4 out of 5
following a purchase from 14/01/2024
All fine. Code worked and enough space for our 3 backpacks and extra.
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Eivind N.
Rating: 4 out of 5
following a purchase from 11/02/2024
Works great!
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Caroline C.
Rating: 1 out of 5
following a purchase from 11/02/2024
Pela propaganda, diz que cabem 4 malas médias mas couberam 2.
Response from CITY-LOCKER Paris
Bonjour Merci d’avoir utiliser notre service. Contrairement à ce que vous affirmer nos casiers peuvent contenir jusqu’à 4 bagages cabines si et seulement si comme nous les précisons très clairement sur notre site les bagages respectent la norme internationale IATA. Voilà ce qui est sûr sur notre site internet :” Dimensions du casier : L.48cm x H.61cm x P.85cm. Cette dimension convient à la plupart des grandes valises et peut contenir jusqu'à 4 bagages cabine format international IATA (55 x 35 x 20cm)” Si vos bagages sont plus grands évidemment que vous ne pourrez pas en mettre 4. Au plaisir de de vous revoir dans l’un de nos espaces City Locker
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Ando B.
Rating: 2 out of 5
following a purchase from 05/02/2024
the fact that it is closing at night without the possibility to acces our locker for example in my case, I had to withdraw my luggages at 5AM for a flight and train, you can't always wait until the opening hours most of the time.
Response from CITY-LOCKER Paris
Hello, Ando Thanks for using our service and sorry it does not reach your expectations. We take good note of your comments that will help us improve our service. Have a nice day and a nice week-end and once again thanks for using our service and we hope we'll have the pleasure of welcoming you again in one of our 6 locations in Paris. Juts for your information we open at 8AM and not at 5AM City-Locker's Team
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Marlene G.
Rating: 4 out of 5
following a purchase from 10/02/2024
The location is not too far away from gare de lyon but with heavy bags to carry, it quite feels like a long way. if it was in the train station or right next to it, it would be even better. Functionality wise, it’s excellent and absolutely recommendable!!
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Mioko F.
Rating: 4 out of 5
following a purchase from 04/02/2024
easy to use.
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Peter D.
Rating: 4 out of 5
following a purchase from 04/02/2024
Everything as you’d expect it to be, nothing fancy just dead simple bag store at a really good price
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Joe G.
Rating: 4 out of 5
following a purchase from 03/02/2024
Eccellent - no problems
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Radia T.
Rating: 4 out of 5
following a purchase from 04/02/2024
Straightforward website
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Sonja V.
Rating: 4 out of 5
following a purchase from 01/02/2024
easy to make reservation. Clear confirmation with acces codes and photo of the adress where to go.
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Carmen C.
Rating: 4 out of 5
following a purchase from 26/01/2024
everything was perfect, but the price could be a little low
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Helen F.
Rating: 4 out of 5
following a purchase from 23/01/2024
Easy to find and easy to access the door and allocated locker. Very secure and felt confident leaving my luggage. Measurements given were accurate. We left 2 generous cabin size suitcases in one locker and there would have been ample room for a large rucksack/bag. Would have given 5 stars if cheaper for shorter use.
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Weronika P.
Rating: 4 out of 5
following a purchase from 27/01/2024
Safe and efficient.
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Icaro S.
Rating: 4 out of 5
following a purchase from 28/01/2024
Everything worked fine. Easy reservation and easy access to locker. The only suggestion is that it should be possible to know if there's any locker available at the place you want before you pay. Because you only get a confirmation after you pay. What happens there isn't any locker available? You will be sent to another site, distant from where you need?
It was not easy to open the door and also not easy to open the locker . . .
Response from CITY-LOCKER Paris
Bonjour Jo we are so sorry for the problem you have had; Could you please give us more information about it like : at what time you were here? Have you called the hotline for assistance? Thanks for helping understanding what happened. Thanks a lot and once again sorry for the problem.
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Tamas G.
Rating: 4 out of 5
following a purchase from 13/01/2024
it was ok
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Sarah B.
Rating: 4 out of 5
following a purchase from 23/01/2024
Conviently located and secure - good price.
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Kaustav D.
Rating: 1 out of 5
following a purchase from 23/01/2024
I have tried facing lot of issues when I opened the lock
Response from CITY-LOCKER Paris
Hello, Thanks for using our service and sorry it does not reach your expectations. We take good note of your comments that will help us improve our service. Have a nice day and a nice week-end and once again thanks for using our service and we hope we'll have the pleasure of welcoming you again in one of our 6 locations in Paris. City-Locker's Team
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Gerard B.
Rating: 2 out of 5
following a purchase from 16/01/2024
much too expensive..2h or 24h same price
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Response from CITY-LOCKER Paris
Gerard Thank you for using our service. We take note of your comment and will pass it on to the relevant department. The price of 15€/day/4 pieces of luggage makes our service the cheapest in Paris considering the level of luggage security we offer. We take note of your comments and will do our best to earn your 5 stars on your next visit. We hope to see you again soon.
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Raffaele T.
Rating: 4 out of 5
following a purchase from 19/01/2024
Conveniently located. Clean environment. The locking pads need update, buttons are very hard to operate.
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Eike M.
Rating: 4 out of 5
following a purchase from 20/01/2024
Working all good, I think the weekend rates are on the high side though
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Tiphaine G.
Rating: 4 out of 5
following a purchase from 18/01/2024
Great place to drop off your stuff! Everything is very practical
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Aleksei P.
Rating: 4 out of 5
following a purchase from 14/01/2024
good
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Erica D.
Rating: 4 out of 5
following a purchase from 07/01/2024
Good service, not sure how it compares price-wise to other locker facilities as I didn't do much research beforehand.
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Katheryn O.
Rating: 1 out of 5
following a purchase from 27/12/2023
The idea is good but leaving everything at the service of a computer is not so good. There is no staff to guide or assist you, much less someone to help you if you make a mistake. There is also no option to change the reservation date, after a mistake, horrible.
Response from CITY-LOCKER Paris
Bonjour Katheryn, Notre hotline est disponible de 8h à 22h tous les jours pour répondre à vos questions et vous aider en cas de difficulté. Les avez vous contacté? En cas de problèmes techniques, notre hotline peut vous aider à ouvrir votre casier ou vous envoyer un technicien.
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