Customer reviews of CITY-LOCKER Paris

Easy to find and easy to access the door and allocated locker. Very secure and felt confident leaving my luggage. Measurements given were accurate. We left 2 generous cabin size suitcases in one locker and there would have been ample room for a large rucksack/bag. Would have given 5 stars if cheaper for shorter use.

Safe and efficient.

Everything worked fine. Easy reservation and easy access to locker. The only suggestion is that it should be possible to know if there's any locker available at the place you want before you pay. Because you only get a confirmation after you pay. What happens there isn't any locker available? You will be sent to another site, distant from where you need?

enough space and good location

預ける場所に困った際とても便利できた。ただ、1日単位の料金なので数時間利用の場合は必然的に割高になりました。

It was not easy to open the door and also not easy to open the locker . . .

it was ok

Conviently located and secure - good price.

I have tried facing lot of issues when I opened the lock

much too expensive..2h or 24h same price

Conveniently located. Clean environment. The locking pads need update, buttons are very hard to operate.

Working all good, I think the weekend rates are on the high side though

Great place to drop off your stuff! Everything is very practical

good

Good service, not sure how it compares price-wise to other locker facilities as I didn't do much research beforehand.

The idea is good but leaving everything at the service of a computer is not so good. There is no staff to guide or assist you, much less someone to help you if you make a mistake. There is also no option to change the reservation date, after a mistake, horrible.

No pongo cero estrellas porque no se puede.
Hice una reserva de una taquilla para dejar mis maletas en Paris y jamás pude usar el servicio. Las claves que me dieron para abrir la puerta y la taquilla, no funcionaron, llamé al teléfono de soporte que tienen, para que me ayudaran y jamás me atendieron. Deje tres mensajes en el contestador y jamás me llamaron para darme soporte. Eso si, los 8€ que pagué por hacer la reserva anticipada, si que los han cobrado. He pedido a PayPal que me devuelvan el dinero que les he pagado, ya que no han cumplido con su compromiso. El servicio de atención al cliente una autentica vergüenza. Jamás volveré a usar City Locker y por supuesto no voy a recomendárselo a nadie. Una estafa y una basura de servicio.

Very good service, easy and efficient.

Hhhh

Practical. A little expensive when you don't need to drop off your luggage for the day. The price could be adapted to the number of hours used.

The place was well located and easy to find. The system worked fine. But I found it extremely expensive. I only used it for 3 hours and had to pay the entire day fee (15 Euro) nevertheless.
It would be great if they had the chance to rent for hours or half a day.

Nice and good service.

Easy and convenient

El servicio es muy util y conveniente, sin embargo los metodos de pago no, el portal de pago no aceptaba mi tarjeta porque no tengo acceso a los mensajes que recibo en ni número de teléfono en otro país

Lockers are smaller than advertised. Cannot fit 4 small bags. Only 2 carry on bags fit and one large bag. Are not the dimensions listed on website.

Bit out the way from the train station but other than that a good idea and easy to use

Conveniently located close by the Eiffel Tower. The directions were easy to follow.

You said 4 bags in one locker. We could hardly fit one in one locker. It was pathetic expensive experience

It was nice

It would be more transparent to be able to see the address details before making the payment.

Too far from quai branly

The service was super easy to use, convenient and easy to book - and overall pretty affordable. My only complaint was that the size of the lockers was smaller than what seems adequate for anyone traveling for more than a weekend. We couldnt fit a suitcase and a carryon in the same locker. We could fit maybe 3 carry on bags in 1 locker and 1 large suit case and a back back in another. I would suggest offering some Larger size lockers!

The website said it would fit 4 suitcases, but in the end only 2 could fit.
Also I paid twice with my card to buy water from the vending machine in the store, but in the end, the water didn't come out and the money was deducted from my card twice.
I didn't feel good about the final result.

Not in the station. Very difficult to find. We had to give up

Great service, very easy to get to and use
Would be great to have an assisted door to easily enter when carrying many luggage

The service itself is genius and excellent! The only thing i was a bit disappointed about was that the advertisement said i would pay about 5 euros a day per locker and i ended up paying 15 per locker. I was still happy to be able to safely store my luggage while I was busy being a tourist is the peotic city that is Paris!

Does not charge hourly rates and i had to pay full daily rate even for using it just for 2 hours. They never pick up the phone and the door doesn’t even open properly so I had to wait until someone else who was already inside opened for me. Locker only fits in 1 large check in luggage

Excellent service but a bit far away from Chatelet metro.

everything is acceptable, however the locker space is not much bigger as we expected.

We couldn't open the door for 5 minutes and when we called the emergency phone it was an answering machine.