Customer reviews of CITY-LOCKER Paris

It is an excellent idea. Good location, the price could be better or for the same price it should allow us to have the luggage there until later since no one is probably using it during the night.

Estaba en la puerta del locker de una calle cerca a chatelet, lo he comprado por internet y cuando lo he pagado, me salía que tenía que dirigirme a otra calle súper lejos y no me daba tiempo ir. Perdí el dinero.

A great option when all of Paris awaits, and your Airbnb booking hasn't yet begun or you want one more afternoon to vist your favorite spots before heading to the airport. But...every time I entered (four times in all), it took 5 or 6 attempts each time--by myself and other travelers--to access the shop.
I pushed the "Clear" button, which was not obviously marked, and nothing happened. After many attempts, it finally worked...I still don't know why, since it was the same action each time.
In the written instructions, "Deposit Code" might better be translated as "Locker Access Code." And "Deposit Number" as "Locker Number."
We strangers discussed in English, French, Italian, German, and Spanish how to access both the building and the lockers. A group effort proved successful.
I will absolutely use this service again!

Sarebbe meglio se fossero posizionati nei pressi delle stazioni della RER

15 € per depositare 2 valigie per un paio d’ore, sono troppi!

Simples e rápido, e sem duvida umas mais valia para não andar com as mochilas as costas.

Very convenient service, easy to book. However, a rate for 1/2 day or 2-3 hours is missing.

Misleading information about the locker in Chatelet Les Halles ..... But after reservation i finally got the right address

It was easy to book a locker. It was a little bit far from the metro with all our luggage.

easy to use

Site is ok, your codes are sent via email, didn’t need customer service as everything was pretty straightforward and no issues when I turned up at the lockers.

Easy yo use, and fast.

Definitely useful. I just found someone else’s stuff in the locker, which I found creepy. Although I want to imagine that someone must have not picked that up!

First you have to create an account on the site, then it's very simple: you receive the door and locker codes by text message and e-mail. However, as I only left my suitcase for 2 hours, I would have liked to have been charged by the hour, or even by the 1/4 hour...

Adding €15 to the price of a visit to the museum is far from welcome, but I congratulate you, you've found a way to make money since people have no other choice!

I booked a locker that was designed for 4 cabin-sized suitcases, but could only fit 2 and a handbag!!! I had to pay for a second one, and luckily there was still some space available, otherwise I would have been in a lot of trouble! I'll add one star because the service is very practical in spite of everything!

Self service, was easy to access when I dropped off but had brief issues with the door when I picked up.

Un poco engorroso, complicado para acceder tuvimos que intentar muchas veces el código de la puerta y otras tantas la del locker. Pero de resto, funcional,veconomico y seguro

Nice service

Perfect service but price too high.

I didn't receive my access code so I could not make use of my locker. After trying to call the 'hotline' four times and not being answered, i left and use another facility. I haven't received any form of contact or refund.

difficile d'accès. serrure disfonctionelle. moche. cher

Conveniently located, but the access code did not work and the owner never called back.

good

Was to expensive, even if I booked for half a day, the price was for the whole day.

No problem

Very welcoming, friendly and attentive staff if you don't have change, for example.

Clear, simple

While the site wants to attract customers with rates starting at 2 euros, the reality is that the rate is +18 euros per day. Opening hours are short, from 08:00 a.m. to 10:00 p.m. Reservations are required before you arrive to obtain your access code to the chamber.

Nice and safe but a bit expensive

practical and easy

I did not receive the code to actually get into the locker in the confirmation email. When I called, there was no response. As the lockers are non-refundable I would not recommend as I cannot get the money back.

I can't open locker！！

Everything worked out fine other than you have to press the buttons firmly in to open the doors

Easy to use. Does not depend on an app

Lack of information inside (I had to help other customers)

It could be cheaper because 15€ to leave the stuff is a bit expensive

The setup is well organised and it was simple enough to access the facility.
I was struggling with a sore back on the day though, and I was very surprised when I discovered the locker was on the third level up. I had to hoist a 25kg suitcase up to head height with no-one to ask for help. I struggled and am a woman of medium to good strength. For someone less able this would be a show-stopper and make the service completely unusable.

Très bien

The site is very well designed Easy to understand and book