Customer reviews of CITY-LOCKER Paris

9,5 /10

Based on 11 610 published reviews

5 9 876 85% 4 1 154 10% 3 295 3% 2 117 1% 1 168 1%

Summary of reviews

CITY-LOCKER Paris provides accessible, well-located lockers close to major sights and transport hubs, with spacious units and easy, practical access. The service emphasizes security and a smooth process, including personal access codes and a clear, efficient booking experience, making it convenient to store luggage while sightseeing or waiting for a flight. Customers consistently highlight convenient locations near the Eiffel Tower, Opéra Garnier, Notre Dame, and central areas, along with reliable, straightforward use and helpful staff. Overall, the experience is described as practical, safe, and user-friendly, enabling visitors to enjoy their day with luggage secured.

Reviews 1, 2 and 4 stars

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Florence P.

Published on 29/10/2023 à 11h42 following a purchase from 05/10/2023

The site is well designed and easy to use.

Translated reviews

Keisuke M.

Published on 28/10/2023 à 10h09 following a purchase from 24/10/2023

The box is small. I needed to book some other box again. I needed to reopen the door so I can open the other box.

Response from CITY-LOCKER Paris Published on 28/10/2023

Hello, Keisuke Thanks for using our service and sorry it does not reach your expectations. The locker’s size is exactly the one indicated in our website : The size of the lockers is W 48 cm x H 61 cm x D 85 cm. This dimension is suitable for most large suitcases and should allow to fit up to 4 small luggages international IATA format (55 x 35 x 20 cm). Regarding the second part of your comment not sure to understand what you mean; maybe you could give us more details? Or maybe you wanted to point out that you can happen the locker as many time as you want during your booking without paying again? Have a nice day and a nice week-end and once again thanks for using our service and we hope we'll have the pleasure of welcoming you again in one of our 6 locations in Paris. City-Locker's Team

Anna F.

Published on 27/10/2023 à 16h03 following a purchase from 23/10/2023

Einfache Bedienung, kurzfristige Buchung war möglich.

karen S.

Published on 27/10/2023 à 10h08 following a purchase from 22/10/2023

Very helpful possibility which I do recommend and would use again. It took some time to discover how to unlock the locker which is the only thing which I think could be improved (leave a visible sign for customers inside; the existing model wasn´t easy to find if you are in a hurry). Also, it would be nice if the entrance area would be tidier.

Amélie B.

Published on 26/10/2023 à 18h07 following a purchase from 17/09/2023

Lockers a little too small compared to the measurements on the site, but otherwise no worries!

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Johanna M.

Published on 24/10/2023 à 22h09 following a purchase from 19/10/2023

Very safe, easy to find, very close to the Notre Dame. Lockers are big eniugh.

Paul D.

Published on 24/10/2023 à 18h24 following a purchase from 14/10/2023

Too expensive for what it is

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Response from CITY-LOCKER Paris Published on 24/10/2023

Hello Paul, Thank you very much for entrusting us with your luggage, we're sorry if you found our service expensive, we always try to offer the best service at the best price available given that our rates are for lockers and not per baggage and that you can put up to 4 bags per locker or maximum 3.75€ per baggage for a day (8:00-22:00). And so ......pourquoi to use it We hope to see you again and wish you a pleasant day!

Edgar P.

Published on 24/10/2023 à 11h00 following a purchase from 20/10/2023

la consigna es un poco mas pequeña de lo esperado, supuestamente caben 4 maletas de cabina, pero deben ser maletas muy pequeñas para que quepan correctamente, y aun así, entran justas

gioia B.

Published on 24/10/2023 à 09h47 following a purchase from 20/10/2023

Molto utile, poco chiaro

ane miren B.

Published on 23/10/2023 à 23h06 following a purchase from 14/10/2023

Very good situation and easy

Nikolaus I.

Published on 23/10/2023 à 09h57 following a purchase from 19/10/2023

The online reservation was easy and quick.

jacqueline D.

Published on 22/10/2023 à 16h13 following a purchase from 17/10/2023

Perfect location, easy to book. Although when I tried to add an extra night, I couldn’t, and didn’t find any information on it, so I had to move my things to a different locker.

Grigorios F.

Published on 22/10/2023 à 11h33 following a purchase from 17/10/2023

.....

Mae Tonette C.

Published on 22/10/2023 à 08h22 following a purchase from 04/10/2023

Easy to find. Difficult to open the locker. Had to try 5 times before it worked.

Sarah H.

Published on 20/10/2023 à 18h08 following a purchase from 10/10/2023

Easy to book, code easy to use, great for a day of sightseeing hands free

Benjamin W.

Published on 20/10/2023 à 16h26 following a purchase from 05/10/2023

Easy to book, maybe ads Google or Apple pay to make mobile bookings more comfortable.

Rolando H.

Published on 20/10/2023 à 13h48 following a purchase from 16/10/2023

Is good option
I like it

Joanne S.

Published on 20/10/2023 à 02h35 following a purchase from 26/09/2023

The locker was much smaller than we expected. The description said it could hold two suitcases and two back packs. We could barely get our two suitcases in the locker. We had to carry our backpacks with us.

Response from CITY-LOCKER Paris Published on 20/10/2023

Hello, Joanne Thanks for using our service and sorry it does not reach your expectations. We take good note of your comments. The lockers size is : The size of the lockers is W 48 cm x H 61 cm x D 85 cm. This dimension is suitable for most large suitcases and should allow to fit up to 4 small luggages international IATA format (55 x 35 x 20 cm) or 1 big luggage and a small bag. We don't know where you find those information that t could hold two suitcases and two back packs. Have a nice day and a nice week-end and once again thanks for using our service and we hope we'll have the pleasure of welcoming you again in one of our 6 locations in Paris. City-Locker's Team

Shigeru K.

Published on 20/10/2023 à 01h10 following a purchase from 02/10/2023

I think a larger locker size would be more convenient.

Stefanos M.

Published on 19/10/2023 à 23h38 following a purchase from 24/09/2023

Not enough space

Jordan C.

Published on 19/10/2023 à 14h31 following a purchase from 15/10/2023

The code to enter the locker didn't work. I had to try several times.

Translated reviews

Response from CITY-LOCKER Paris Published on 20/10/2023

Hello Jordan Thank you for taking the time to leave a review of our service. We are sorry that we did not fully meet your expectations. More details from you about your experience would help us improve the quality of our service. Thank you for your time.

Michael F.

Published on 16/10/2023 à 09h09 following a purchase from 06/10/2023

Great location and easy to access locker. Wish I knew I would have needed two lockers. I had to reserve another one there because I could not fit all of my bags. Overall great experience.

Marc B.

Published on 15/10/2023 à 23h09 following a purchase from 07/10/2023

Close quite early

Maja K.

Published on 15/10/2023 à 15h14 following a purchase from 10/10/2023

Great opportunity and very easy. Only thing is that it said it could contain 4 bags, but it should also say only 2 I suitcases

Joyce A.

Published on 15/10/2023 à 00h26 following a purchase from 06/10/2023

Good

Bartolomeo F.

Published on 14/10/2023 à 23h17 following a purchase from 26/08/2023

Ok no problem

Grace B.

Published on 14/10/2023 à 03h43 following a purchase from 03/10/2023

Navigating the site was very simple and straightforward, and finding and unlocking the lockers was very easy as well.

Brigitte C.

Published on 12/10/2023 à 11h32 following a purchase from 19/08/2023

Good service and sms with codes.

Rémy P.

Published on 11/10/2023 à 16h35 following a purchase from 29/09/2023

Very conveniently located right in the center of Paris, but the hygiene of the place leaves something to be desired...

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SIDDHARTH S.

Published on 09/10/2023 à 11h53 following a purchase from 05/10/2023

Fab locker service.

Aloysius F.

Published on 09/10/2023 à 10h31 following a purchase from 03/10/2023

Nice website and system

QUANYAN W.

Published on 09/10/2023 à 05h58 following a purchase from 30/09/2023

28寸箱子一个就把箱子放满了，小包一个又过大，希望能有不同的箱包尺寸和价格，而不是一刀切，大小都一个价格。另外，pdf订单上就只有付款和订单信息，其他的开门和箱门密码又在邮件里，是否可以二合一，下载了订单文件，然后到了那里后还要再次打开邮箱看操作方法，不便捷

charlotte F.

Published on 08/10/2023 à 22h03 following a purchase from 04/10/2023

To expensive,

Response from CITY-LOCKER Paris Published on 09/10/2023

Hello charlotte, Thank you for using our service. Regarding the price, it is from 12€ for 14 hours for up to 4 luggages means 0,22€/hours/luggage for a full day rent. We guaranty you won't find a cheaper price in Paris unless you leave your luggage to a friend apartment :)! We hope we will have the pleasure of welcoming you again in one of our 6 locations in Paris. Have a nice evening.

M. A.

Published on 08/10/2023 à 12h08 following a purchase from 04/10/2023

Good

Onur Ö.

Published on 06/10/2023 à 23h05 following a purchase from 24/09/2023

Lockers should be bigger

Kirk S.

Published on 06/10/2023 à 13h55 following a purchase from 02/10/2023

We had just arrived from a red eye flight from the US. We had taken the RER B train from CDG and needed a place to store our luggage for a few hours before we could check in to our AirBnb. We arrived exhausted to a locked door and about a half dozen other tourists standing around outside using their phones. We eventually read a small sign on the door giving a website to create an account and reserve a locker. After a few minutes of doing this on my iPhone it sent me an email with information to type in a code on a keypad by the door to enter the establishment and another code to type in on a different keypad on a bank of lockers to open one up. It’s all automated and there is no one there to assist. Not knowing what to do was the only frustrating thing but we eventually figured it out.

Hayley C.

Published on 06/10/2023 à 10h01 following a purchase from 02/10/2023

Easy to find, easy to use, fitted 3 small suitcases and a small rucksack so handy to explore for the day then go back for luggage later in the day

Christine F.

Published on 05/10/2023 à 17h58 following a purchase from 17/09/2023

Having a spot to store luggage while you can't check in for your reservation is very convenient. We arrived in Paris early in the morning and were not able to check in our Airbnb until late afternoon. The city locker permitted us to explore the city in the meantime without having to push around heavy luggage. The only downside we found was that the sidewalks to get from the Gare du Nord to the city locker are a little hard to roll luggage on. Luckily the walk there was only about 5 to 7 minutes.

Veronica D.

Published on 04/10/2023 à 14h36 following a purchase from 23/09/2023

Quick and easy booking method, excellent service offered

El M.

Published on 04/10/2023 à 10h33 following a purchase from 25/09/2023

Mi sono trovato bene, unica cosa state attenti di schiacciare bene belli a fondo sennò non vi apre