Customer reviews of CITY-LOCKER Paris

Trust Attestation
9,5 /10
Overall rating: 9,5 out of 10
Based on 11 997 published reviews
5 10,2k 85% 4 1 170 10% 3 295 2% 2 117 1% 1 168 1%

Summary of reviews

City-Locker Paris consistently delivers convenient, well-located lockers that are easy to use and secure, with clear directions and simple access via a door code. The lockers are described as spacious and practical, enabling multiple bags or backpacks to be stored comfortably, and the locations near major transit hubs or landmarks make drop-off and pick-up straightforward. Customers highlight quick and reliable service, intuitive interfaces, and a smooth experience from arrival to departure, with several noting the value and practicality for early arrivals or sightseeing days. Overall, the service is praised for reliability, accessibility, and peace of mind in securely storing belongings.

Reviews 1, 2 and 5 stars

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Y
Youcef B.
Rating: 5 out of 5
following a purchase from 11/09/2024
Very satisfied
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A
Asel Z.
Rating: 5 out of 5
following a purchase from 22/09/2024
Perfect! Easy to find, easy to use, reasonable price.
I
Ivan C.
Rating: 1 out of 5
following a purchase from 22/09/2024
Expensive.
Response from CITY-LOCKER Paris
Bonjour Ivan, merci de nous faire part de votre avis, les espaces City-Locker sont surveillés par nos caméras de vidéosurveillance 24h/24h 7j/7, notre équipe veille à ce que vos bagages soient stockés dans la plus grande sécurité possible. Notre assurance couvre également vos effets personnels à hauteur de 1500 euros par casier. Et tout cela à un coût effectivement, et nous sommes les seuls sur Paris à vous proposer ce niveau de sécurisation. Et de plus, ramener au bagages cela coute 3,75€ pour la journée (8:00-22:00) Nous espérons avoir répondu à vos interrogations et vous souhaitons une excellente journée !
C
Catherine W.
Rating: 5 out of 5
following a purchase from 16/09/2024
Very easy to use, great location and worked perfectly for our last day in Paris!
P
Patricia D.
Rating: 5 out of 5
following a purchase from 21/09/2024
Ecxelente
B
Barbara P.
Rating: 5 out of 5
following a purchase from 21/09/2024
Works very well!
L
Lakeisha C.
Rating: 5 out of 5
following a purchase from 06/09/2024
Good amount of space, easy to find, easy to access. Will use again.
P
Pecchia C.
Rating: 5 out of 5
following a purchase from 09/09/2024
the procedure for the payment was easy and the indications clear
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Elisabeth I.
Rating: 5 out of 5
following a purchase from 11/09/2024
Very easy and convenient!
L
Luis Angel V.
Rating: 5 out of 5
following a purchase from 13/09/2024
Todo correcto, rápido, eficaz
C
Charles Alain L.
Rating: 5 out of 5
following a purchase from 31/08/2024
Great site, easy to use for booking
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A
Arend M.
Rating: 5 out of 5
following a purchase from 19/09/2024
It was perfect and clear.
F
Fabrizio L.
Rating: 5 out of 5
following a purchase from 15/09/2024
Very good experience
C
Carole G.
Rating: 5 out of 5
following a purchase from 18/09/2024
Everything went well
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F
Francisco R.
Rating: 5 out of 5
following a purchase from 03/09/2024
Todo perfecto, fácil y sin problemas
M
Megan L.
Rating: 5 out of 5
following a purchase from 07/09/2024
I really liked how easy it was. Literally done in minutes. Allowed us to explore the town until our train without having to lug our backpacks around.
M
Massimiliano Z.
Rating: 5 out of 5
following a purchase from 08/09/2024
È la prima volta che ho usufruito di un servizio del genere. È stato tutto facile, direi perfetto.
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M
Muhammet O.
Rating: 5 out of 5
following a purchase from 19/09/2024
Absolutely useful.
L
Lina P.
Rating: 5 out of 5
following a purchase from 13/09/2024
Un poco costoso pero está bien ubicado.
E
Elena P.
Rating: 5 out of 5
following a purchase from 20/08/2024
The site was very clear and easy to navigate.
B
Becchimanzi S.
Rating: 5 out of 5
following a purchase from 16/09/2024
Everything perfect, impeccable service!
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Kimberly K.
Rating: 5 out of 5
following a purchase from 16/09/2024
I had some reservations after reading other reviews and was nervous but everything worked out smoothly for me and I was able to get in/out with no issues and helped save me time. Email communication was strong
M
Mariia S.
Rating: 5 out of 5
following a purchase from 16/09/2024
Es war sehr bequem und unkompliziert
H
Hannah R.
Rating: 5 out of 5
following a purchase from 09/09/2024
Very convenient and lockers big enough to fit in 2 suitcases. Reasonably priced and our belongings were safe.
L
Leslie A.
Rating: 5 out of 5
following a purchase from 16/09/2024
Easy to use
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Quinten V.
Rating: 5 out of 5
following a purchase from 15/09/2024
Quick simple and effective. Well worth it for peace of mind and saving your back
L
Luigi P.
Rating: 5 out of 5
following a purchase from 11/09/2024
All ok
S
Sam V.
Rating: 1 out of 5
following a purchase from 15/09/2024
The website indicated that one suitcase was allowed per locker. So we took two lockers and gambled that our backpacks could be added. In the end, 1 locker had been perfect and it would have been a waste of money. What's more, it smelled terrible and wasn't clean.
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Response from CITY-LOCKER Paris
Hello, we'd like to remind you of the size of our lockers: Locker dimensions: W.48cm x H.61cm x D.85cm. This size is suitable for most large suitcases and can hold up to 4 pieces of IATA international size cabin luggage (55 x 35 x 20cm). Indeed, if your luggage is larger, the number of pieces of luggage that can fit in a locker is smaller; we are therefore surprised to see that you mention any other information. In addition, have you contacted customer service to request a refund for the 2nd locker? As for the odors, there have indeed been problems with the drainage of waste water in the building, which we regret. It's a shame that you chose not to contact us and to spontaneously give us a bad review when everything could have been sorted out in a friendly atmosphere. We remain at your entire disposal to discuss the matter.
E
Eduardo P.
Rating: 5 out of 5
following a purchase from 07/09/2024
Top very
A
Andrea A.
Rating: 5 out of 5
following a purchase from 10/09/2024
Very good! Security top!
M
Max G.
Rating: 5 out of 5
following a purchase from 12/09/2024
Super handy for taking the load off during the day
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Rosalie G.
Rating: 5 out of 5
following a purchase from 13/09/2024
Easy access, clear instructions
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Eirik F.
Rating: 5 out of 5
following a purchase from 12/09/2024
Easy access, good space in lockers.
B
Barrie D.
Rating: 5 out of 5
following a purchase from 31/08/2024
It was straightforward to make the booking and the information with codes and procedures was clear and understood.
M
Maria Catarina Machado P.
Rating: 5 out of 5
following a purchase from 20/08/2024
We like very uch this service.
P
Pedro F.
Rating: 5 out of 5
following a purchase from 13/09/2024
Nice and easy. Accurate information
B
Brendan T.
Rating: 5 out of 5
following a purchase from 13/09/2024
Website was easy to navigate and make payment
M
Maria Del Mar B.
Rating: 5 out of 5
following a purchase from 14/09/2024
Un sistema muy práctico y económico de dejar tus maletas en un sitio seguro durante 24h.
M
Mohamad Aiman N.
Rating: 5 out of 5
following a purchase from 14/09/2024
My luggage is safe and secure.
L
Lionel B.
Rating: 5 out of 5
following a purchase from 14/09/2024
Convenient and efficient, instant reservation and access codes
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