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M
Rating: 5 out of 5
Very clear, easy-to-use site
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Customer reviews of CITY-LOCKER Paris
Trust Attestation
9,5
/10
Overall rating: 9,5 out of 10
Based on 11 616 published reviews
Summary of reviews
CITY-LOCKER Paris provides accessible, well-located lockers close to major sights and transport hubs, with spacious units and easy, practical access. The service emphasizes security and a smooth process, including personal access codes and a clear, efficient booking experience, making it convenient to store luggage while sightseeing or waiting for a flight. Customers consistently highlight convenient locations near the Eiffel Tower, Opéra Garnier, Notre Dame, and central areas, along with reliable, straightforward use and helpful staff. Overall, the experience is described as practical, safe, and user-friendly, enabling visitors to enjoy their day with luggage secured.
Reviews 1, 2 and 5 stars
Reset filtersC
Rating: 5 out of 5
easy to use
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P
Rating: 5 out of 5
Very good, I recommend it. easy to book and use. so convenient
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A
Rating: 5 out of 5
Service very good. Super!!!!
E
Rating: 5 out of 5
Quick, easy convenient spot in central Paris.
T
Rating: 5 out of 5
Easy to find, to use and safe! Big recommendation 🥰
O
Rating: 5 out of 5
Very good and reliable. Easy access and easy to use
J
Rating: 5 out of 5
Easy to use.
G
Rating: 5 out of 5
Um pouco longe da estação usada como referência, mas tem cacifos com bastante espaço!
J
Rating: 5 out of 5
Todo ok.
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G
Rating: 5 out of 5
Easy transaction, low price, good service.
M
Rating: 5 out of 5
Perfect
K
Rating: 5 out of 5
Gute Lage, guter Service, gute Abwicklung! immer wieder gerne
M
Rating: 5 out of 5
Easy to use, clean - all good.
K
Rating: 5 out of 5
Amazing service! So easy and convenient.
B
Rating: 1 out of 5
Ended up not needing the service and there’s no option to cancel or refund.
Response from CITY-LOCKER Paris
Bonjour Brittani et merci d'avoir pris le temps de porter ce problème à notre attention. Étant très soucieux de la satisfaction de nos clients, nous prenons en compte votre retour et veillons toujours à améliorer notre service afin de toujours mieux satisfaire nos clients. Au plaisir de vous revoir dans de meilleures conditions.
K
Rating: 5 out of 5
Just perfect location in between the two train stations... The Locker had a perfect size.
B
Rating: 5 out of 5
Site was straight forward
M
Rating: 5 out of 5
Super bien! Facil y comodo
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P
Rating: 1 out of 5
The locker was too small and by no means it could hold 4 luggages. I had to pay for another one to put our second luggage in. It may be able to hold one or two carry-ons depending on the width and height. Overall, a misrepresentation of what is being offered at a prime rate. It is not worth it.
Response from CITY-LOCKER Paris
Bonjour nous vous rappelons la taille de nos casier : Dimensions du casier : L.48cm x H.61cm x P.85cm. Cette dimension convient à la plupart des grandes valises et peut contenir jusqu'à 4 bagages cabine format international IATA (55 x 35 x 20cm). effectivement si vos bagages sont plus grand le nombre de bagages qui peuvent rentrer dans un casier sont moindre;
C
Rating: 5 out of 5
Die Buchung online und Umsetzung vor Ort war wirklich easy. Alles hat super geklappt!
L
Rating: 5 out of 5
Would definitely recommend, easy and safe way to store our luggage
A
Rating: 5 out of 5
Quick and easy to get to, close to both stations and metro access.
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K
Rating: 5 out of 5
Booking City Locker was very easy- simple to navigate quickly!
L
Rating: 5 out of 5
Excelente servicio, seguro y práctico muy recomendable para viajeros de paso.
J
Rating: 5 out of 5
It's just perfect, because it's so useful!
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Response from CITY-LOCKER Paris
Hello Jean-Robert, Thank you for sharing your opinion with us. We are delighted that you enjoyed your stay at CityLocker and hope to see you again soon in one of our lockers. Have a nice day.
M
Rating: 5 out of 5
2 steps from Gare du Nord station, convenient and easy
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T
Rating: 5 out of 5
Good
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I
Rating: 5 out of 5
Excellent
V
Rating: 5 out of 5
Very good, great service. I would recommend.
M
Rating: 5 out of 5
Great and easy service. Would book again.
L
Rating: 5 out of 5
Very intuitive and easy to place an order.
G
Rating: 5 out of 5
Ok and confortable
N
Rating: 5 out of 5
Reliable and plenty of storage space.
M
Rating: 5 out of 5
Eassy and safety
C
Rating: 5 out of 5
Good location, easily accessible
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V
Rating: 5 out of 5
Very good
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P
Rating: 5 out of 5
Good location
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H
Rating: 1 out of 5
This loker is located on rue de Lyon but is definitely not at Gare de Lyon (although that's what I had indicated in my Google search)... The result was that instead of walking 11 minutes with heavy suitcases and backpacks, I took another locker directly from the station. This cost me €17.50 as it was impossible to cancel the reservation... It felt like a scam.... Or how to abuse the trust of tourists who don't know Paris!!!!
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Response from CITY-LOCKER Paris
Hello Héloïse Thank you for sharing your opinion with us. We are sorry if the location of our locker did not suit you. However, the addresses of the lockers are clearly indicated on the website just before you make a reservation, along with a Google Maps map showing the location in terms of time and distance from your departure point. We wish you a pleasant day and hope to see you soon in one of our lockers.
S
Rating: 5 out of 5
Easy and fast to use.