Customer reviews of CITY-LOCKER Paris

Trust Attestation
9,5 /10
Overall rating: 9,5 out of 10
Based on 11 616 published reviews
5 9 882 85% 4 1 154 10% 3 295 3% 2 117 1% 1 168 1%

Summary of reviews

CITY-LOCKER Paris provides accessible, well-located lockers close to major sights and transport hubs, with spacious units and easy, practical access. The service emphasizes security and a smooth process, including personal access codes and a clear, efficient booking experience, making it convenient to store luggage while sightseeing or waiting for a flight. Customers consistently highlight convenient locations near the Eiffel Tower, Opéra Garnier, Notre Dame, and central areas, along with reliable, straightforward use and helpful staff. Overall, the experience is described as practical, safe, and user-friendly, enabling visitors to enjoy their day with luggage secured.

Reviews 1, 2 and 5 stars

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melissa H.
Rating: 5 out of 5
following a purchase from 04/03/2024
Very good
C
Carmelo V.
Rating: 5 out of 5
following a purchase from 03/03/2024
All perfect.
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Reynol S.
Rating: 5 out of 5
following a purchase from 04/03/2024
Excellent
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Anna G.
Rating: 5 out of 5
following a purchase from 02/03/2024
Everything was OK
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Julien S.
Rating: 5 out of 5
following a purchase from 08/03/2024
Easy to use. I received the codes by email and was able to pay with Apple Pay.
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Andrea T.
Rating: 5 out of 5
following a purchase from 01/03/2024
Everything quite simple
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Stephan H.
Rating: 5 out of 5
following a purchase from 08/03/2024
Perfect
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Sarah P.
Rating: 5 out of 5
following a purchase from 25/02/2024
Excellent location, easy to find, easy to use. Secure and safe!
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Lars C.
Rating: 5 out of 5
following a purchase from 07/03/2024
Sehr gut
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Alessia A.
Rating: 5 out of 5
following a purchase from 07/03/2024
Consigliato
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Garry B.
Rating: 5 out of 5
following a purchase from 26/02/2024
Excellent service and price.
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Sandrine C.
Rating: 5 out of 5
following a purchase from 15/02/2024
Very satisfied with this service.
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Sergio G.
Rating: 5 out of 5
following a purchase from 01/03/2024
Buena localización y fácil de utilizar!!
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Paloma T.
Rating: 5 out of 5
following a purchase from 05/03/2024
Excelent service! very useful and easy to use. Thanks!
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Gabor H.
Rating: 5 out of 5
following a purchase from 05/03/2024
One of the earliest opening locker. Minutes from the Tower Eiffel! SMS and e-mail codes. Works with no problem!
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Kate H.
Rating: 5 out of 5
following a purchase from 24/02/2024
Easy to find and easy to use. Great location! Tightly fit our large suitcase and travel cot - just as expected based on the size advertised.
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Monique W.
Rating: 5 out of 5
following a purchase from 04/03/2024
City Locker was easy to find, easy to access and store our luggage for the day.
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Mauryanne S.
Rating: 5 out of 5
following a purchase from 06/02/2024
quick and easy booking
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Anne-Sophie B.
Rating: 2 out of 5
following a purchase from 01/03/2024
Pas de possibilité de sélectionner une tranche horaire le jour même
15€ pour 3 heures : horriblement cher
Response from CITY-LOCKER Paris
Hello , Thank you for using our service. Regarding the price, it is from 12€ for 14 hours for up to 4 luggages means 0,22€/hours/luggage for a full day rent. We guaranty you won't find a cheaper price in Paris unless you leave your luggage to a friend apartment :)! We hope we will have the pleasure of welcoming you again in one of our 6 locations in Paris. Have a nice evening.
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Marie-Jo G.
Rating: 5 out of 5
following a purchase from 23/02/2024
step by step, well explained
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Graziella G.
Rating: 5 out of 5
following a purchase from 26/02/2024
Very easy to use.
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Šínová Z.
Rating: 5 out of 5
following a purchase from 28/02/2024
Excellent! Accessible, reasonable fee, easy to use
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Sonia C.
Rating: 5 out of 5
following a purchase from 22/02/2024
Very easy to book. Perfect service. Thank you.
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Lena N.
Rating: 5 out of 5
following a purchase from 03/03/2024
Top!
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Mioko F.
Rating: 5 out of 5
following a purchase from 05/03/2024
very convenient.
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Antonio Francisco P.
Rating: 5 out of 5
following a purchase from 05/03/2024
Perfecto, muy cómodo de usar y fácil retirada
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Marco P.
Rating: 5 out of 5
following a purchase from 29/02/2024
The portal for purchasing the box was easy to understand, after paying I immediately received the code to use the locker.
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Mélissa M.
Rating: 5 out of 5
following a purchase from 04/03/2024
Clear and easy to use
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Emilie D.
Rating: 5 out of 5
following a purchase from 01/03/2024
Perfect
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Aude R.
Rating: 5 out of 5
following a purchase from 04/03/2024
Great! Just off the main boulevards, very practical and efficient. I'd recommend it. Plus, lots of inexpensive little restaurants all along the street...
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ANA TAILA C.
Rating: 2 out of 5
following a purchase from 26/02/2024
The shopping experience was great and very easy, however, the physical space was not pleasant.
Response from CITY-LOCKER Paris
Hello, Thanks for using our service and sorry it does not reach your expectations. We take good note of your comments that will help us improve our service. Have a nice day and a nice week-end and once again thanks for using our service and we hope we'll have the pleasure of welcoming you again in one of our 6 locations in Paris. City-Locker's Team
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Gerard M.
Rating: 5 out of 5
following a purchase from 28/01/2024
Easy booking on
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Ali Ayhan F.
Rating: 5 out of 5
following a purchase from 03/03/2024
Practical, fast, easy, no problems
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Elia V.
Rating: 1 out of 5
following a purchase from 03/03/2024
Locker inaccessible...no refund possibilities I'm disappointed
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Response from CITY-LOCKER Paris
Hello Elia and thank you for taking the time to bring this problem to our attention. As we are very concerned about customer satisfaction, we take your feedback into account and always strive to improve our service in order to better satisfy our customers. We look forward to seeing you again in better conditions.
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Pierrick L.
Rating: 5 out of 5
following a purchase from 26/02/2024
Easy to use and secure
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Vincent R.
Rating: 5 out of 5
following a purchase from 20/02/2024
Easy booking, good communication, locker well located between Gare du Nord and Gare de l'Est, secure, no problem.
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Audrey K.
Rating: 2 out of 5
following a purchase from 02/03/2024
Excessively expensive service! Complicated to use (some passengers could no longer access their lockers). Much cheaper service offered by Paris Est sncf station (half price)
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Response from CITY-LOCKER Paris
Hello Audrey, Thank you very much for entrusting us with your luggage, we are sorry if you found our service expensive, we always try to offer the best service at the best price available given that our rates are for lockers and not per bag and that you can put up to 4 bags per locker or maximum 3.75€ per bag for a day (8:00-22:00). We hope to see you again and wish you a pleasant day!
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David K.
Rating: 5 out of 5
following a purchase from 26/02/2024
Excellent. Lockers are large enough for one large checked in case and still room for a couple of holdalls/backpacks. Early access and remains open late to retrieve your luggage. Door entry keypad and coded locks on the locker gives you peace of mind that your belongings are safely held allowing you to explore paris with ease. The storage is located 10 minutes walk from Chatlet Les Hailles Station and very easy to find with Google maps. Would most definitely use again.
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Sinziana N.
Rating: 5 out of 5
following a purchase from 01/03/2024
easy to use and fits up to 4 hand luggages
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Wendy P.
Rating: 5 out of 5
following a purchase from 29/02/2024
Simple and efficient, from booking on the website to using the locker. I highly recommend it.
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