Customer reviews of CITY-LOCKER Paris

9,5 /10

Based on 11 614 published reviews

5 9 880 85% 4 1 154 10% 3 295 3% 2 117 1% 1 168 1%

Summary of reviews

CITY-LOCKER Paris provides accessible, well-located lockers close to major sights and transport hubs, with spacious units and easy, practical access. The service emphasizes security and a smooth process, including personal access codes and a clear, efficient booking experience, making it convenient to store luggage while sightseeing or waiting for a flight. Customers consistently highlight convenient locations near the Eiffel Tower, Opéra Garnier, Notre Dame, and central areas, along with reliable, straightforward use and helpful staff. Overall, the experience is described as practical, safe, and user-friendly, enabling visitors to enjoy their day with luggage secured.

Reviews 1, 2 and 5 stars

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Jamie-Lee A.

Published on 05/10/2023 à 12h56 following a purchase from 02/09/2023

Very easy to use and safe.

claire A.

Published on 05/10/2023 à 12h53 following a purchase from 01/10/2023

It was great. Very easy to book and do. But we did have a problem opening the door. But would definitely recommend

Zuza M.

Published on 05/10/2023 à 12h16 following a purchase from 01/10/2023

We needed a safe space to store our luggage during our last day in Paris. City locker seamed like the best option, and it was! Easy to book and we received clear instructions how to open the door and the locker. Highly recommended!

Subhrasish T.

Published on 05/10/2023 à 12h07 following a purchase from 01/10/2023

Nice and prompt service

Stefano C.

Published on 05/10/2023 à 12h02 following a purchase from 30/09/2023

needs some instruction on the entry keypad, since i've seen ppl smashing it. for istance, how can you delete an entry ?

Taisiia N.

Published on 05/10/2023 à 01h17 following a purchase from 23/09/2023

Sehr praktisch 🫶

Csanad P.

Published on 04/10/2023 à 14h55 following a purchase from 30/09/2023

Easy and simple enough to use!

Kent S.

Published on 04/10/2023 à 13h31 following a purchase from 23/09/2023

Lockers are great for lots of luggage. A little far from the Eiffel Tower, but not too bad. We rented 2 lockers for the 5 of us and put in all the carry-ons and back packs.

laura P.

Published on 04/10/2023 à 12h14 following a purchase from 25/09/2023

So easy to use!

Marina P.

Published on 04/10/2023 à 02h28 following a purchase from 25/09/2023

All well, although the webpage had some errors at some points and it was not possible to use the keyboard in those cases.

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アキラ坂.

Published on 03/10/2023 à 19h37 following a purchase from 28/09/2023

当日でもすぐできてよかった。

Luis Miguel V.

Published on 03/10/2023 à 17h19 following a purchase from 29/09/2023

Todo muy bien, el espacio de los lockers tal como lo describen. El proceso de reserva es muy rápido y sencillo.

Jose Guillermo M.

Published on 03/10/2023 à 17h04 following a purchase from 22/09/2023

Very good, great service. I would recommend.

Cherie K.

Published on 03/10/2023 à 09h26 following a purchase from 29/09/2023

Easy access with the secure unique door codes, safe storage.

Annie W.

Published on 03/10/2023 à 01h00 following a purchase from 21/09/2023

The site was easy to use, I took photos of the location door, and also made a map for myself as I exited the transportation, so I could find it easily. I also took a photo of the combo

Allison A.

Published on 02/10/2023 à 22h30 following a purchase from 28/09/2023

Es demasiado útil el servicio, y fácil de utilizar, incluso para quienes venimos de otros países y con otro idioma. Es una excelente alternativa, el sitio web es amigable ocn el extranjero, dan indicaciones, ayudas. DE LOS MEJORES SERIVICIOS

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Monika S.

Published on 02/10/2023 à 13h28 following a purchase from 21/09/2023

Very good, impeccable service, careful and attentive. I recommend it!

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Plamen G.

Published on 02/10/2023 à 11h32 following a purchase from 27/09/2023

fast and easy reservation process

Pilar G.

Published on 02/10/2023 à 11h04 following a purchase from 23/09/2023

According to the website, the lockers had a capacity of 4 suitcases each which was NOT TRUE, as we were barely able to fit one suitcase at the most, making us scramble to find another place to store our remaining luggage. The language in the website was very misleading as to the actual capacity of each locker.

Response from CITY-LOCKER Paris Published on 02/10/2023

Bonjour Here is what is said on our website The size of the lockers is W 48 cm x H 61 cm x D 85 cm. This dimension is suitable for most large suitcases and should allow to fit up to 4 small luggages international IATA format (55 x 35 x 20 cm). You probably didn’t not read it properly Have a good day

Susanne E.

Published on 02/10/2023 à 09h54 following a purchase from 27/09/2023

Zugangscode hat nicht funktioniert. Notfall Hotline nicht erreichbar. Es erfolgte kein Rückruf. Hätten nicht andere Kunden die Tür für uns geöffnet, wären wir nicht mehr an unser Gepäck ran gekommen.

Response from CITY-LOCKER Paris Published on 02/10/2023

Thanks for your message. We have check and your locker has been open twice the day of your booking with the codes you have been sent. at 1PM to deposit at 5:18PM to collect. Sounds it was working or may you did gave the codes to someone else? Please let us have more information. Merci

Scott H.

Published on 02/10/2023 à 09h43 following a purchase from 27/09/2023

Easy to use, great amount of space. Highly recommended when you need storage close to the Gare du nord

fred R.

Published on 01/10/2023 à 21h41 following a purchase from 17/09/2023

Easy to use with codes provided. Very deep lockers that fit 4 carry-on size pieces of luggage

Jennifer P.

Published on 01/10/2023 à 14h26 following a purchase from 25/09/2023

Good experience!

Chiara C.

Published on 01/10/2023 à 13h51 following a purchase from 27/09/2023

Great service.

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Alexis M.

Published on 01/10/2023 à 11h15 following a purchase from 27/09/2023

Very convenient! Would recommend

Vy T.

Published on 01/10/2023 à 00h22 following a purchase from 22/09/2023

Fit 4 underseat bags. No problem. Highly recommended.

Elena I.

Published on 30/09/2023 à 19h01 following a purchase from 19/09/2023

No gracias

Bruno W.

Published on 30/09/2023 à 15h09 following a purchase from 26/09/2023

Easy to access

Silvia C.

Published on 30/09/2023 à 14h11 following a purchase from 26/09/2023

Great service and location

Severine J.

Published on 30/09/2023 à 12h49 following a purchase from 20/09/2023

Very, very practical

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keira S.

Published on 30/09/2023 à 11h25 following a purchase from 26/09/2023

Close to the station and good price!

Stela I.

Published on 30/09/2023 à 11h01 following a purchase from 24/09/2023

Very good!

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suzy K.

Published on 30/09/2023 à 09h16 following a purchase from 19/09/2023

Great, and easy service

Caroline W.

Published on 29/09/2023 à 23h24 following a purchase from 20/09/2023

Easy to book, good value for money, simple instructions for use (don't forget to key in the hashes # not just the numbers). Generous size of locker.

Nicolas R.

Published on 29/09/2023 à 17h57 following a purchase from 11/06/2023

Very good

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Ute P.

Published on 29/09/2023 à 15h30 following a purchase from 20/09/2023

Ohne Probleme zu buchen, die Anleitung, wie es funktioniert, war sehr hilfreich.

robyn R.

Published on 29/09/2023 à 14h29 following a purchase from 25/09/2023

Good location and very easy to use. Although the site is unmanned, its was pretty secure. No issues!

Hyeonyeong L.

Published on 29/09/2023 à 10h08 following a purchase from 12/09/2023

Was praktisch

Claude Benjamin P.

Published on 29/09/2023 à 10h06 following a purchase from 24/09/2023

Perfect place to stash your bags while exploring Paris. Easy, secure, convenient. Price fair if you have more than 2 bags.

Vilhelmina J.

Published on 29/09/2023 à 09h47 following a purchase from 25/09/2023

I needed to keep my luggage for 1 hour but Citylocker charged me for one day with a time limit until 22:00h. If i need to keep my luggage until 22:30 i would need to pay for a second day!

Response from CITY-LOCKER Paris Published on 29/09/2023

Hello , Thank you for using our service. Regarding the price, it is from 12€ for 14 hours for up to 4 luggages means 0,22€/hours/luggage for a full day rent. It is clearly indicated on our website before you book a locker, it is the same for the hours. We hope we will have the pleasure of welcoming you again in one of our 6 locations in Paris. Have a nice evening.