Customer reviews of CITY-LOCKER Paris

9,5 /10

Based on 11 614 published reviews

5 9 880 85% 4 1 154 10% 3 295 3% 2 117 1% 1 168 1%

Summary of reviews

CITY-LOCKER Paris provides accessible, well-located lockers close to major sights and transport hubs, with spacious units and easy, practical access. The service emphasizes security and a smooth process, including personal access codes and a clear, efficient booking experience, making it convenient to store luggage while sightseeing or waiting for a flight. Customers consistently highlight convenient locations near the Eiffel Tower, Opéra Garnier, Notre Dame, and central areas, along with reliable, straightforward use and helpful staff. Overall, the experience is described as practical, safe, and user-friendly, enabling visitors to enjoy their day with luggage secured.

Reviews 1, 2 and 5 stars

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Serge F.

Published on 08/09/2023 à 16h48 following a purchase from 06/07/2023

Easy to book

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Monica A.

Published on 08/09/2023 à 14h26 following a purchase from 04/09/2023

Was easy to use and straightforward. However the entrance door was opened, I think it would be great to lock it and be able to open it with the code as it originally meant to be.

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Anindya D.

Published on 08/09/2023 à 07h17 following a purchase from 03/09/2023

Everything went smoothly.

Veronique F.

Published on 07/09/2023 à 18h54 following a purchase from 28/08/2023

Customer service is really great! I made several mistakes, the first being booking on the wrong day. Customer service helped us and reimbursed us. Then some problems to get out of the luggage room, the customer service person helped us kindly despite a difficult situation due to fatigue.The next time I'm in Paris I will not hesitate to rent from city locker. Highly recommended! Merci thank you

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Marc L.

Published on 07/09/2023 à 15h54 following a purchase from 03/09/2023

It's a shame this isn't better known, especially by those who filter museum entrances...

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Tariq S.

Published on 07/09/2023 à 14h23 following a purchase from 02/09/2023

Smooth and easy

Martina S.

Published on 06/09/2023 à 23h29 following a purchase from 23/08/2023

The booking was very easy and went quickly by cell phone, the access data came reliably by SMS and email. We are very satisfied and can recommend Citylocker.Paris without reservation.

Shahin U.

Published on 06/09/2023 à 21h30 following a purchase from 26/08/2023

Very smooth process - book and pay online, get a personal code for the locker via text, turn up and store suitcases, very easy! When you're ready to collect your suitcases, it's very easy to do so, and the great thing is that it's a 5 minute walk from Gare du Nord! It was great for us!

Fernando C.

Published on 06/09/2023 à 16h25 following a purchase from 01/09/2023

genial situado a 10 minutos cerca de la torre Eiffel. Taquillas muy amplias y el tema de los códigos muy fácil. Recomendable siempre

Vincenzo M.

Published on 06/09/2023 à 15h09 following a purchase from 25/08/2023

Servizio impeccabile.

Junaid M.

Published on 06/09/2023 à 13h15 following a purchase from 18/08/2023

Good , simple , safe , easy to use ...

HIROYUKI I.

Published on 06/09/2023 à 12h08 following a purchase from 01/09/2023

On the same day, I reserved another one and was able to use it right away.

emilie C.

Published on 06/09/2023 à 04h18 following a purchase from 27/08/2023

Easy and practical

Luis G.

Published on 06/09/2023 à 00h10 following a purchase from 01/09/2023

Muy céntrico y seguro.. buen servicio y fácil de acceder

sherley W.

Published on 05/09/2023 à 23h24 following a purchase from 28/08/2023

Secure and the instructions were clear.

Milena F.

Published on 05/09/2023 à 22h18 following a purchase from 31/08/2023

Super einfach und schnell gebucht. Der Ablauf war auf einwandfrei. Zugangscode kommt per Email und SMS.
Was ich serh angenehm fand war, dass die Schließfächer nicht irgendwo öffentlich zugänglich herum stehen sondern in einem mit Passwort geschützen Geschäft waren. Man hatte ein sehr sicheres Gefühl. Jederzeit wieder! Preis-Leistungsverhältnis meiner Meinung top. Ein Tag für 15,- € finde ich für den Service mehr als in Ordnung.

Delphine S.

Published on 05/09/2023 à 16h08 following a purchase from 01/09/2023

Very practical

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danielle S.

Published on 05/09/2023 à 11h04 following a purchase from 30/08/2023

Great location. Easy to access and not too expensive.

Marika M.

Published on 03/09/2023 à 17h59 following a purchase from 30/08/2023

Easy and fast

paranie S.

Published on 03/09/2023 à 16h58 following a purchase from 29/08/2023

Good size locker.

Sarosh F.

Published on 03/09/2023 à 15h57 following a purchase from 29/08/2023

Codes were emailed instantly after the locker was booked. Excellent service

Rehan T.

Published on 03/09/2023 à 11h19 following a purchase from 27/08/2023

Easy to book and pay for the storage.

Sarah W.

Published on 03/09/2023 à 10h06 following a purchase from 25/08/2023

We couldn’t check in to our accommodation until later in the afternoon, so this was really convenient. Easy to find, felt secure and would definitely use again

Vincent C.

Published on 02/09/2023 à 17h32 following a purchase from 29/08/2023

Quick and easy, no problem

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Iulian G.

Published on 02/09/2023 à 14h58 following a purchase from 28/08/2023

Satisfied. Safe and easy to use

angélique K.

Published on 02/09/2023 à 11h35 following a purchase from 12/08/2023

Easy to use.

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Chris F.

Published on 01/09/2023 à 18h43 following a purchase from 28/08/2023

So easy!

Rosa M.

Published on 01/09/2023 à 17h38 following a purchase from 26/08/2023

Me pareció un servicio muy recomendable. Serio y sin ninguna incidencia.

Júlia S.

Published on 01/09/2023 à 17h10 following a purchase from 28/08/2023

Too expensive, and it only fit a big suitcase instead of a big one and a small suitcase.

Response from CITY-LOCKER Paris Published on 01/09/2023

Hello Júlia, Thank you for using our service. Regarding the price, it is from 12€ for 14 hours for up to 4 luggages means 0,22€/hours/luggage for a full day rent. We guaranty you won't find a cheaper price in Paris unless you leave your luggage to a friend apartment :)! Regarding, the lockers size, we can assure you that one big suitcase and one small bag can enter, it also depends of the size of your things. We hope we will have the pleasure of welcoming you again in one of our 6 locations in Paris. Have a nice evening.

Hervé R.

Published on 01/09/2023 à 12h17 following a purchase from 22/08/2023

Nothing to report

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Nina K.

Published on 31/08/2023 à 22h00 following a purchase from 26/08/2023

Perfect

Debra M.

Published on 31/08/2023 à 17h16 following a purchase from 21/08/2023

This service was so handy, particularly as it was located on the street I was staying on. Good instructions, easy to get in. We had a locker on the top row, which could have been tricky to hoist the suitcase up to if I'd been on my own, but otherwise this was an excellent option for safely storing our belongings.

Matthieu D.

Published on 31/08/2023 à 14h50 following a purchase from 27/08/2023

Practical, large-capacity locker

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Alix L.

Published on 31/08/2023 à 13h21 following a purchase from 27/08/2023

Very good, same-day booking. Simple, secure operation. Plenty of room in your locker. I recommend it, very practical!

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Fabienne A.

Published on 31/08/2023 à 11h32 following a purchase from 30/07/2023

Convenient concept near the Opera. Major drawbacks: entrance doors and lockers don't open.

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Response from CITY-LOCKER Paris Published on 31/08/2023

Hello We have just read your comment on Avis Vérifiés and thank you for it. However after checking it seems that the locker has been used: Here are the times it was opened: Id : 0001044767 - Date : 21/08/2023 15:01:37 Id : 0001044770 - Date : 21/08/2023 15:02:34 Id : 0001044773 - Date : 21/08/2023 15:04:02 Id: 0001044779 - Date: 21/08/2023 15:06:07 Id: 0001044782 - Date: 21/08/2023 15:06:40 Id: 0001044785 - Date: 21/08/2023 15:07:29 Id: 0001045139 - Date: 21/08/2023 18:15:38 Could it have been used by someone else to whom you gave your codes? The camera clearly shows that it has been opened. Thank you for your help in solving this puzzle Good day

carol M.

Published on 31/08/2023 à 01h58 following a purchase from 22/08/2023

Just recommend you guys to provide Wi-Fi access to facilitate the checkin process

Piera L.

Published on 31/08/2023 à 01h52 following a purchase from 16/08/2023

Sito molto chiaro e intuitivo

Marie France D.

Published on 30/08/2023 à 18h43 following a purchase from 17/08/2023

A bit expensive but at least the luggage is safe

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Larisa N.

Published on 30/08/2023 à 18h23 following a purchase from 26/08/2023

More than twice as expensive as the competition. It was too late for me to change, as I'd already passed on the address to my friends... But I'll never use that box again.

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Response from CITY-LOCKER Paris Published on 30/08/2023

Hello Larisa, Thank you very much for entrusting us with your luggage, we are sorry if you found our service expensive, we always try to offer the best service at the best price available given that our rates are for lockers and not per baggage and that you can put up to 4 bags per locker or maximum 3.75€ per baggage for one day (8:00-22:00). We hope to see you again and wish you a pleasant day!

ESTEBAN B.

Published on 30/08/2023 à 13h59 following a purchase from 22/08/2023

Relatively high rates for fairly low security, so I personally wouldn't put suitcases containing valuables in there.

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Response from CITY-LOCKER Paris Published on 30/08/2023

Hello , thank you for your feedback, City-Locker spaces are monitored by our video surveillance cameras 24/7, our team ensures that your luggage is stored in the safest possible way. What additional information would you like? We would like to draw your attention to our general terms and conditions of sale and the items whose storage is not covered by our insurance, which covers your personal belongings up to a maximum of 1,500 euros per locker. We hope we've answered all your questions and wish you a very pleasant day!