Customer reviews of CITY-LOCKER Paris

9,5 /10

Based on 11 612 published reviews

5 9 878 85% 4 1 154 10% 3 295 3% 2 117 1% 1 168 1%

Summary of reviews

CITY-LOCKER Paris provides accessible, well-located lockers close to major sights and transport hubs, with spacious units and easy, practical access. The service emphasizes security and a smooth process, including personal access codes and a clear, efficient booking experience, making it convenient to store luggage while sightseeing or waiting for a flight. Customers consistently highlight convenient locations near the Eiffel Tower, Opéra Garnier, Notre Dame, and central areas, along with reliable, straightforward use and helpful staff. Overall, the experience is described as practical, safe, and user-friendly, enabling visitors to enjoy their day with luggage secured.

Reviews 1, 2 and 5 stars

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Verified Buyer

Published on 22/03/2023 à 14h07 following a purchase from 16/03/2023

Fast and easy booking and activation, convenient location, overall great experience.

Verified Buyer

Published on 22/03/2023 à 13h16 following a purchase from 24/02/2023

Muy fácil de hacer la reserva, mandan códigos personalizados para acceder a la taquilla.Muy bien indicado

Verified Buyer

Published on 22/03/2023 à 10h21 following a purchase from 10/03/2023

The site was easy to use, no problems.

Verified Buyer

Published on 22/03/2023 à 09h27 following a purchase from 09/03/2023

Very good, great service. I would recommend.

Verified Buyer

Published on 21/03/2023 à 23h52 following a purchase from 08/03/2023

Easy, secure, convenient

Verified Buyer

Published on 21/03/2023 à 19h18 following a purchase from 17/03/2023

Helped us a lot. Easy to use and secure. I highly suggest!

Verified Buyer

Published on 21/03/2023 à 18h48 following a purchase from 16/03/2023

Great service, easy to book and to handle. For 4 big suitcases 2 lockers needed.

Acheteur Vérifié

Published on 21/03/2023 à 10h32 following a purchase from 12/02/2023

área muito benéfica para quem viaja pela cidade e não necessita de andar com as malas.

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Verified Buyer

Published on 21/03/2023 à 09h13 following a purchase from 12/03/2023

Muy buen servicio!!

Verified Buyer

Published on 20/03/2023 à 22h45 following a purchase from 16/03/2023

Excellent service

Verified Buyer

Published on 20/03/2023 à 11h27 following a purchase from 10/03/2023

Web Site user friendly and Service very easy to use. Cheap.

Verified Buyer

Published on 19/03/2023 à 12h35 following a purchase from 09/03/2023

Very good, easy to use and find!

Verified Buyer

Published on 18/03/2023 à 21h24 following a purchase from 13/03/2023

Fast and easy to use

Verified Buyer

Published on 15/03/2023 à 13h22 following a purchase from 11/03/2023

Good service. It was really fast and easy to use.

Verified Buyer

Published on 15/03/2023 à 08h48 following a purchase from 24/02/2023

easy to use 24/7, safe

Verified Buyer

Published on 14/03/2023 à 20h27 following a purchase from 22/01/2023

Perfect from start to finish. Email with directions and access details were simple to understand. We enjoyed the local Sunday food market, which we wouldn’t have seen only for using the lockers. We choose the locker close to the Tour Eiffel, which was in comfortable walking distance.

Verified Buyer

Published on 14/03/2023 à 19h43 following a purchase from 02/03/2023

safe, easy, fast

Verified Buyer

Published on 13/03/2023 à 15h49 following a purchase from 09/03/2023

Un sitio cómodo y práctico para dejar las maletas. Caben perfectamente 4 maletas de cabina en una sola taquilla. Y está muy cerca de la torre Eiffel.

Verified Buyer

Published on 13/03/2023 à 15h12 following a purchase from 08/03/2023

good service price and location

Verified Buyer

Published on 13/03/2023 à 13h16 following a purchase from 07/03/2023

Honestly so handy - thank god we found theses I really didn't want to leave my luggage after checking out the airbnb in some of the places listed online, or have to carry it round either.
So easy to use - codes came through immediately had several locations over the city so just chose the one closest to us.
10/10 would use again.

Verified Buyer

Published on 13/03/2023 à 12h56 following a purchase from 08/03/2023

Everything was super user-friendly, easy to navigate and comprehensible. We completed our reservation and payment in 2 min.

Verified Buyer

Published on 12/03/2023 à 18h53 following a purchase from 08/03/2023

Ample space, easy to subscribe and very convenient. I really like it.

Acheteur Vérifié

Published on 12/03/2023 à 15h34 following a purchase from 12/02/2023

The door didn't work. We tried to contact th em but couldn't get through. In the end, we couldn't use the service.

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Response from CITY-LOCKER Paris Published on 12/03/2023

Thanks for your feedback and sorry for the problem you have had in using our service. The statement of the opening of door and lockers of your bookings shows that you have : - dial your codes and open the door 5 times : 9:11am /9:14am/9:16am/11:45am/17:09pm - dial codes and open the locker 3 times : 9:16am/11:45am/17:09am As you were the only one to have those codes unless tou gave them to someone else it sounds you have used our service.

Acheteur Vérifié

Published on 12/03/2023 à 10h48 following a purchase from 03/03/2023

Impractical account creation, external keyboard with some deteriorated keys and key sound too weak given the ambient noise during the day. Very high price for a few hours.

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Response from CITY-LOCKER Paris Published on 12/03/2023

Bruno Thank you for using our service. We take note of your comment and will pass it on to the relevant department. The price of 15€/day/4 luggage makes our service the cheapest in Paris considering the level of luggage security we offer. We take note of your comments and will do our best to earn your 5 stars on your next visit. We hope to see you again soon.

Verified Buyer

Published on 11/03/2023 à 22h56 following a purchase from 03/03/2023

It is very useful if you are a tourists who have arrives a lot earlier than their checkin time. It is a little bit costly, but it is convenient. It might be useful to improve the instructions for usage of the service

Acheteur Vérifié

Published on 10/03/2023 à 15h49 following a purchase from 06/03/2023

Cómodo y económico.

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Acheteur Vérifié

Published on 09/03/2023 à 14h55 following a purchase from 05/03/2023

Everything went very smoothly and the code was sent immediately. Loxal and locker very clean. Capacity as described. Very satisfied with the service.

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Response from CITY-LOCKER Paris Published on 24/03/2023

Brunehilde We would like to thank you most sincerely for your message, which rewards the efforts of our entire team to provide our customers with total satisfaction. We are delighted to have been able to provide you with a quality service and a response adapted to your needs.

Acheteur Vérifié

Published on 08/03/2023 à 15h40 following a purchase from 27/02/2023

Well placed

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Verified Buyer

Published on 08/03/2023 à 14h57 following a purchase from 22/02/2023

Good location, easy access, happy with service.

Acheteur Vérifié

Published on 08/03/2023 à 10h11 following a purchase from 17/02/2023

Very convenient and well located. I will recommend!!!

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Acheteur Vérifié

Published on 07/03/2023 à 15h37 following a purchase from 25/02/2023

Very good

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Acheteur Vérifié

Published on 07/03/2023 à 15h18 following a purchase from 19/02/2023

easy simple

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Verified Buyer

Published on 06/03/2023 à 22h16 following a purchase from 26/02/2023

It was really easy to use. The lockers got enough space and the price is absolutely fine. I recommend it to everyone who wants to keep his luggage in a safe and clean place.

Verified Buyer

Published on 06/03/2023 à 10h32 following a purchase from 27/02/2023

Perfect!

Verified Buyer

Published on 05/03/2023 à 22h15 following a purchase from 15/02/2023

Very far from the estation

Response from CITY-LOCKER Paris Published on 05/03/2023

Bonjour Thanks for using our service To be able to give an appropriate answer ton your advice and feedback could you please tell us which station you are talking about? Are you sure you did book the right location according to where you were staying? Please help us giving you the best answer. Thank you

Verified Buyer

Published on 05/03/2023 à 18h06 following a purchase from 28/02/2023

Easy to book, great as we didn’t fly until late evening. Definitely use again

Verified Buyer

Published on 05/03/2023 à 17h42 following a purchase from 01/03/2023

Easy straightforward instructions. Safe lockers. Would definitely use it again when in Paris.

Verified Buyer

Published on 04/03/2023 à 15h21 following a purchase from 11/02/2023

Todo perfecto y muy facil

Verified Buyer

Published on 04/03/2023 à 14h43 following a purchase from 28/02/2023

comodo ed efficiente

Acheteur Vérifié

Published on 04/03/2023 à 10h55 following a purchase from 23/02/2023

very well located for those taking the train to Gare Saint Lazare

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