Customer reviews of CITY-LOCKER Paris

Trust Attestation
9,5 /10
Overall rating: 9,5 out of 10
Based on 11 996 published reviews
5 10,2k 85% 4 1 170 10% 3 295 2% 2 117 1% 1 168 1%

Summary of reviews

City-Locker Paris consistently delivers convenient, well-located lockers that are easy to use and secure, with clear directions and simple access via a door code. The lockers are described as spacious and practical, enabling multiple bags or backpacks to be stored comfortably, and the locations near major transit hubs or landmarks make drop-off and pick-up straightforward. Customers highlight quick and reliable service, intuitive interfaces, and a smooth experience from arrival to departure, with several noting the value and practicality for early arrivals or sightseeing days. Overall, the service is praised for reliability, accessibility, and peace of mind in securely storing belongings.

Reviews 1, 2 and 5 stars

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Verified Buyer
Rating: 5 out of 5
following a purchase from 24/05/2022
OTTIMO
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 04/06/2022
Self service and easy to use via smartphone. Able to book large locker on site. Great place to hold luggage between flights and accommodation check-in / check-out.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/05/2022
Super reliable and efficient ! Better to book in advance so you have the instructions when you arrive.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/06/2022
Top!
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V
Verified Buyer
Rating: 5 out of 5
following a purchase from 27/05/2022
Easy to navigate and use
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/05/2022
Very easy to use.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 02/06/2022
Super simple service.
Immediate assistance while incurring in trouble
Great service
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 02/06/2022
First time user & very satisfied. Pre-use communications clear and multi-channel (email, sms). Location secure and clean. Instructions for use clear enough to work without a hitch.
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 01/06/2022
Amazing! The best option too see the city without your baggage
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 31/05/2022
perfect
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 27/05/2022
Very good, easy to use. Smooth process. But I would have liked an email confirmation of my order. I got a text message, but not an email
A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 05/05/2022
Lost my access codes, and nobody on the phone to answer me. Taken by time because we had an appointment, we had to pay again to rent new lockers...
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Response from CITY-LOCKER Paris
Thank you for your message. Your codes were sent to you on the day of your order (May 5). Our hotline is open from 8 a.m. to 10 p.m. every day. When you call, you'll automatically receive a text message that you'll need to reply to in order to get a return ;) Please contact our customer service directly
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/05/2022
Very clear, easy-to-use site
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Verified Buyer
Rating: 1 out of 5
following a purchase from 28/05/2022
Worst ever - they did not reimburse me for an excess locker
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 24/05/2022
Great location, easy use!
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 31/05/2022
asy to use. Close to the Eiffel Tower and the metro line.
Felt secure
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 27/05/2022
It was easy to find and the instructions were clear. No problems!
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 28/05/2022
All fine
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 31/05/2022
worked great
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 22/05/2022
Ottima
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/12/2021
Very practical lockers, large enough for two medium-sized suitcases.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 01/06/2022
Great service and extremely useful.
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 26/05/2022
very secured. easy to use and good place to store luggage. highly recommend
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 26/05/2022
Very comfortable service
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 25/05/2022
Great service. Easy, practical and safe.
V
Verified Buyer
Rating: 1 out of 5
following a purchase from 31/05/2022
Me enviaron a otra dirección para guardar mi bolso, pedí reintegro y no se hicieron cargo
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/05/2022
convenient location - close to metro and Roissybus
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V
Verified Buyer
Rating: 5 out of 5
following a purchase from 27/05/2022
Super easy and convenient!
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 25/05/2022
Simple and practical!
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 18/05/2022
Perfect. So easy to use
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 13/05/2022
Un excelente servicio. Me sirvió de mucho para poder dejar gran parte del equipaje muchos días y viajar recorriendo con equipaje de mano.
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 25/05/2022
These lockers made my day, allowing me to see Paris without bring with me all the luggages. I recommend it (from Italy)!
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/05/2022
Impeccable, reliable service!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/05/2022
Very easy to use.
Very large locker for 2 cabin suitcases plus medium-sized backpack.
Very good location in relation to the Eiffel Tower.
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V
Verified Buyer
Rating: 5 out of 5
following a purchase from 26/05/2022
Perfect, code arrived immediately and everything worked great. I was able to pick my bag up in the morning at 8am.
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 23/05/2022
Easy and convenient. So happy we used these lockers because we were able to walk around all day without worrying about our bags before we could check in to our AirBnB. Also, went on a 3 day side trip but didn't want to lug all our luggage.
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 29/05/2022
Perfect when you leave the city later then check out in your airbnb.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/05/2022
Easy, large enough for 2 suitcases + 1 bag!
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Verified Buyer
Rating: 5 out of 5
following a purchase from 23/05/2022
Great and convenient
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 25/05/2022
Very good service, easy to find, easy to understand the system. Thank you
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