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Rating: 2 out of 5
Problems with the codes
Customer reviews of CITY-LOCKER Paris
Trust Attestation
9,5
/10
Overall rating: 9,5 out of 10
Based on 11 992 published reviews
Summary of reviews
City-Locker Paris consistently delivers convenient, well-located lockers that are easy to use and secure, with clear directions and simple access via a door code. The lockers are described as spacious and practical, enabling multiple bags or backpacks to be stored comfortably, and the locations near major transit hubs or landmarks make drop-off and pick-up straightforward. Customers highlight quick and reliable service, intuitive interfaces, and a smooth experience from arrival to departure, with several noting the value and practicality for early arrivals or sightseeing days. Overall, the service is praised for reliability, accessibility, and peace of mind in securely storing belongings.
Reviews 1 and 2 stars
Reset filtersA
Rating: 2 out of 5
We made the mistake of booking two places and contacted the agency right away but they didn't agree to give us a refund...
Translated reviews
Response from CITY-LOCKER Paris
Hello, Our website does indicate the sizes of the lockers and when validating your order you also validate the general conditions of sale which indicate that in your case the refund is not possible. Thank you for your understanding.
A
Rating: 1 out of 5
The trains never arrived.
Translated reviews
Response from CITY-LOCKER Paris
Hello You must be mistaken, we do not manage trains We are a luggage repository
A
Rating: 2 out of 5
I could not go to the locker because it is far from the Eiffel Tower and therefore can not give you my opinion except that they responded unfavorably to my request for refund.
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Response from CITY-LOCKER Paris
Hello, Thank you for your message. I would like to remind you that you contacted us via our hotline and by e-mail to inform us that you no longer had time to drop off your suitcases in the locker you had reserved. We are located at 29 rue de l'exposition 75007 Paris, a 5-minute walk from the Champs de Mars and the Eiffel Tower. In your case, we are unable to issue a refund as explained above. Thank you for your understanding.
A
Rating: 1 out of 5
Thieves.
Translated reviews
Response from CITY-LOCKER Paris
We would like to remind you of the response we gave you at the time concerning your request for a refund for a locker you did not wish to use: "We would like to inform you that in accordance with our General Terms and Conditions of Sale that you validated when you placed your order, the service is non-refundable except in the event of technical incident(s). In your case, we will not be able to proceed with a refund following the cancellation of your reservation. Thank you for your understanding. "