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M
Rating: 5 out of 5
good service
Customer reviews of CITY-LOCKER Paris
Trust Attestation
9,5
/10
Overall rating: 9,5 out of 10
Based on 12 009 published reviews
Summary of reviews
City-Locker Paris consistently delivers convenient, well-located lockers that are easy to use and secure, with clear directions and simple access via a door code. The lockers are described as spacious and practical, enabling multiple bags or backpacks to be stored comfortably, and the locations near major transit hubs or landmarks make drop-off and pick-up straightforward. Customers highlight quick and reliable service, intuitive interfaces, and a smooth experience from arrival to departure, with several noting the value and practicality for early arrivals or sightseeing days. Overall, the service is praised for reliability, accessibility, and peace of mind in securely storing belongings.
Reviews 1, 3, 4 and 5 stars
Reset filtersC
Rating: 5 out of 5
Very easy to book and to use. The looker IS Big, enought for five backpacks.
S
Rating: 5 out of 5
Super practical!
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T
Rating: 3 out of 5
I think that you should offer a family discount as a family of four with suitcases need 2-3 lockers. meaning that you would have to pay 30-45 euro for a single day, which is expensive
Response from CITY-LOCKER Paris
Hello Tanja, On the site it is written From 2€, you have access to information on the site The price is €12.00/day per locker for one day (8:00-22:00). (€15.00/day on weekends and public holidays) For reservations of several days, the rates are decreasing. Some days benefit from promotions, which can go down to 2€/day.
S
Rating: 5 out of 5
Easy. Safe. Secure. No issues.
V
Rating: 5 out of 5
Simple, intuitive, economical! Excellent service.
J
Rating: 3 out of 5
CLEAR...
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Response from CITY-LOCKER Paris
Hello, Thank you for using our service and for giving us your feedback. In our constant effort to improve our quality of service, please let us know if you have encountered any difficulties so that we can rectify any malfunctions and improve. Thank you very much.
J
Rating: 1 out of 5
We got in just fine to drop our bags- however- our code stopped working when we returned to collect them. Neighbors saw us banging on the door and told us this is a common issue. No one would answer the phone. We did purchase a new locker and the new door code worked. Miserable experience panicking over potentially not getting our family of 5s clothes and items.
Response from CITY-LOCKER Paris
Hello, Jessica Thanks for your message and for using our service, Sorry you have had problem in contacting the hotline; it can be reached by phone from 8:00 am to 10pm; they answer by text message unless emergencies. We will work on improving the given information and once again, thank you for using city locker and we will work on getting your 5 stars next time.
A
Rating: 5 out of 5
Very easy to use.
Just book it online, you will get the codes to open the main door and lockers.
Everyday code changes.
Opening time is 8am.
There is no human being present.
Near to station Gare de l’yon.
Just book it online, you will get the codes to open the main door and lockers.
Everyday code changes.
Opening time is 8am.
There is no human being present.
Near to station Gare de l’yon.
S
Rating: 5 out of 5
It was very easy to figure out how to book the lockers and navigate the site. I did not have to overthink my choice. The access codes came to my email immediately.
M
Rating: 5 out of 5
パリ市内にいくつかあり、都合の良い場所を選べます。予約の方法はわかりやすく、料金も良心的でした。ロッカーの使い方についてもメールに記載があり、スムーズに利用できました。母国語で問い合わせをしましたが、真摯に対応して頂き、信頼できるサービスだと感じました。
N
Rating: 4 out of 5
the website works very well and provides all the necessary information, the location is good, but the cabinets are a little small for the price paid.
A
Rating: 5 out of 5
It's a great initiative and very helpful. I arrived early in Paris and my hotel check in time was in afternoon. It is much great relief, we put all out bags in city locker, was very quick and time consuming. Thanks for the help.
P
Rating: 5 out of 5
Super
R
Rating: 5 out of 5
Its was really good and convenient for travellers I really like this kind of facilities .
N
Rating: 4 out of 5
Front door isn't working well. Took me about 5 minutes to open, putting the right code, while Uber was waiting. Should replace the keyboard. All the rest was ok, but when you aren't able to open the main gate of the building...
J
Rating: 5 out of 5
So helpful. So easy. Thanks
N
Rating: 5 out of 5
Rapide et facile d’utilisation
I
Rating: 5 out of 5
Very good
A
Rating: 5 out of 5
Storing our luggage here was very easy and safe.
A
Rating: 5 out of 5
Centrally located locker with ample opening hours
N
Rating: 5 out of 5
Very good.
J
Rating: 4 out of 5
The Citi Lockers Paris procedure was simple and there were no problem doing it.
K
Rating: 5 out of 5
loved it. a bit difficult to navigate to because of the street layout there, but the lockers were super convenient and a number of restaurants and shops nearby. was a big help to store our bags while having a nice afternoon. Thanks!
D
Rating: 5 out of 5
Everything works perfect
A
Rating: 5 out of 5
Clear, practical directions.
Secure, camera-monitored access.
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Secure, camera-monitored access.
A
Rating: 5 out of 5
So good
C
Rating: 5 out of 5
Perfect
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N
Rating: 5 out of 5
It was easy to select t'he citylocker, and found t'he location.
P
Rating: 5 out of 5
Easy and secure luggage storage. Will definitely use this again.
G
Rating: 5 out of 5
Very good service!
A
Rating: 4 out of 5
Eine super Möglichkeit sein Gepäck tagsüber loszuwerden. Onlinebuchung und Nutzung haben problemlos funktioniert. Die Lage ist perfekt zu den beiden Bahnhöfen und der Metro.
P
Rating: 5 out of 5
Super convenient. Perfect locations. Excellent security. Perfect price
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L
Rating: 5 out of 5
So convenient and easy to use
R
Rating: 5 out of 5
Very easy to find. Very close to gare du nord. Very simple to use. Highly recommend
E
Rating: 5 out of 5
Excellent location to leave baggage and grab some lunch just before travelling back to the airport
J
Rating: 5 out of 5
Great, easy access, affordable.
M
Rating: 5 out of 5
Alles gut
C
Rating: 5 out of 5
Easy to book and easy to operate. Good size lockers
S
Rating: 5 out of 5
1min from Bastille metro station. Near Marguerite restaurant. Very convenient and 10 min from Gare de Lyon. Perfect
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