English 
H
Rating: 5 out of 5
EASY AND FLUID TO USE
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Customer reviews of CITY-LOCKER Paris
Trust Attestation
9,5
/10
Overall rating: 9,5 out of 10
Based on 11 616 published reviews
Summary of reviews
CITY-LOCKER Paris provides accessible, well-located lockers close to major sights and transport hubs, with spacious units and easy, practical access. The service emphasizes security and a smooth process, including personal access codes and a clear, efficient booking experience, making it convenient to store luggage while sightseeing or waiting for a flight. Customers consistently highlight convenient locations near the Eiffel Tower, Opéra Garnier, Notre Dame, and central areas, along with reliable, straightforward use and helpful staff. Overall, the experience is described as practical, safe, and user-friendly, enabling visitors to enjoy their day with luggage secured.
Reviews 1, 3, 4 and 5 stars
Reset filtersC
Rating: 5 out of 5
Onlinebestellung hat einwandfrei geklappt.
N
Rating: 4 out of 5
Would highly recommend this service, especially if you have a lot of luggage and can't check into your accommodation early.
We had 1 medium sized suitcase and 1 small carry on suitcase and a backpack and we managed to fit it all into one locker. The site is pretty easy to navigate, once payment is made you get an immediate email with all details with access codes, which worked just fine for us. Show up, drop off your bags, go about your day and come back and access your bags again.
We had 1 medium sized suitcase and 1 small carry on suitcase and a backpack and we managed to fit it all into one locker. The site is pretty easy to navigate, once payment is made you get an immediate email with all details with access codes, which worked just fine for us. Show up, drop off your bags, go about your day and come back and access your bags again.
L
Rating: 5 out of 5
Excellent location and easy to handle
U
Rating: 5 out of 5
Good
I
Rating: 5 out of 5
Easy and quick!
A
Rating: 5 out of 5
Muy cómodo de reservar y de usar, te envían las claves al móvil y funciona perfectamente.
L
Rating: 4 out of 5
Works very safe, only lockers could be cheaper.
M
Rating: 5 out of 5
Genial aplicacion
J
Rating: 3 out of 5
Had we only rented 1 locker, the review would be 4 stars but since we rented 2 and only 1 worked and I haven't been able to be refunded yet, I'm rating 3 stars because it is a great service to tourists. I just sent an email to [email protected] and hope to hear back and be refunded and I'll be happy to edit this review. Thank you!
Response from CITY-LOCKER Paris
Hello, Juliana Thanks for using our service and sorry it does not reach your expectations. We take good note of your comments that will help us improve our service. The refund has been done. Have a nice day and a nice week-end and once again thanks for using our service and we hope we'll have the pleasure of welcoming you again in one of our 6 locations in Paris. City-Locker's Team
L
Rating: 4 out of 5
The services is good and fast!
M
Rating: 5 out of 5
Muy bien y cómodo y rápido. Suficiente espacio en 1 cajón para una maleta de 20 kg y 4 mochilas de 40x30x20
L
Rating: 5 out of 5
Best option in Paris, extremely satisfied, nothing to fault.
Meilleure option à Paris, extrêmement satisfait, rien à redire.
Meilleure option à Paris, extrêmement satisfait, rien à redire.
P
Rating: 4 out of 5
The first time we arrived, the door at the entrance was broken
M
Rating: 5 out of 5
All ok!
K
Rating: 4 out of 5
The name "Gare de Lyon" is a bit misleading. The locker is closer to Bastille than Gare de Lyon, but if you plan ahead, it's a 10-minute walk (or bus ride).
Translated reviews
Response from CITY-LOCKER Paris
Thank you for using our service. That's why we've renamed the Bastille-Gare de Lyon locker, to make it less confusing for our customers.
A
Rating: 5 out of 5
Great locker room with new, clean lockers, the codes worked perfectly and allowed me to visit Paris with complete freedom!
I'll be back on my next visit.
Translated reviews
I'll be back on my next visit.
G
Rating: 5 out of 5
Excellent option to store up to 4 cabin size bags.
L
Rating: 5 out of 5
Everything fine, happy to use this service. Thanks a lot
M
Rating: 5 out of 5
Leicht zu buchen, einfache Handhabung mit PIN Codes..
F
Rating: 5 out of 5
Very practical, very good.
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R
Rating: 5 out of 5
Cacifo reservado na hora, porque não tinha isso planeado, e super funcional.
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F
Rating: 5 out of 5
Easy to order on-line
Q
Rating: 5 out of 5
It’s very convenient position, easy to use!! A good value for money!
J
Rating: 5 out of 5
No problems, easy to use and very convenient.
D
Rating: 5 out of 5
Very good system and very useful for both Gare du Nord and Gare de l'Est especially with the new elevator link on the west side of Gare de l'Est.
R
Rating: 3 out of 5
Very practical but too expensive
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Response from CITY-LOCKER Paris
Hello Rolande, thank you for using our service, sorry if you found it a little expensive, we always try to offer the best service at the best price available. We hope to see you soon in one of our Citylockers and wish you a good day!
P
Rating: 5 out of 5
Practice
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T
Rating: 5 out of 5
Super convenient and super secure, I had a question and contacted the hotline who replied immediately. Great service. Thanks
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C
Rating: 5 out of 5
Usamos el servicio el ultimo dia que estabamos en paris y no teniamos donde dejar las maletas y el vuelo sali en la noche. Una super opcion, muy facil de usar, los casilleros muy amplios, nos cupieron dos maletas de mano y dos maletines. Super recomendado para no dar vueltas con las maletas.
D
Rating: 5 out of 5
Easy to get to, very clear instructions, good value for money and very practical because we can come and go as we please during the day. Very clean and well maintained
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M
Rating: 5 out of 5
Easy online order.
M
Rating: 5 out of 5
Easy to use
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T
Rating: 4 out of 5
good
B
Rating: 1 out of 5
I paid for the locker and then waited for the email for the code to use which didn't arrive. I email and phoned but still no reply.
i then went direct to the locker and paid again to use it. Therefore my advise is not to pay for it on line and just go direct to the locker and pay. otherwise you will pay twice. I would still like my money back for the first payment.
i then went direct to the locker and paid again to use it. Therefore my advise is not to pay for it on line and just go direct to the locker and pay. otherwise you will pay twice. I would still like my money back for the first payment.
Response from CITY-LOCKER Paris
We are so sorry for the problem you have had but after checking your customer's information it appears that the given information (email) could have been wrong; that is may be why you did not received your codes; We wish to remind you that you that as per our general terms and conditions it is under your responsability to be sure to provide a valid email and phone number otherwise we cannot send you the codes. We only have 1 booking from you Please get in touch with [email protected] to have more information.
P
Rating: 5 out of 5
Precise and clear website, no unpleasant surprises
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D
Rating: 5 out of 5
Super
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A
Rating: 5 out of 5
Muy cómodo para dejar el equipaje si estás cerca de la Torre Eiffel.
En la taquilla caben 4 maletas de cabina y si lo necesitas, puedes cargar el móvil.
En la taquilla caben 4 maletas de cabina y si lo necesitas, puedes cargar el móvil.
N
Rating: 5 out of 5
Very practical
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O
Rating: 5 out of 5
Very easy to understand and book
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