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L
Rating: 5 out of 5
Good Place, simple access
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Customer reviews of CITY-LOCKER Paris
Trust Attestation
9,5
/10
Overall rating: 9,5 out of 10
Based on 11 616 published reviews
Summary of reviews
CITY-LOCKER Paris provides accessible, well-located lockers close to major sights and transport hubs, with spacious units and easy, practical access. The service emphasizes security and a smooth process, including personal access codes and a clear, efficient booking experience, making it convenient to store luggage while sightseeing or waiting for a flight. Customers consistently highlight convenient locations near the Eiffel Tower, Opéra Garnier, Notre Dame, and central areas, along with reliable, straightforward use and helpful staff. Overall, the experience is described as practical, safe, and user-friendly, enabling visitors to enjoy their day with luggage secured.
Reviews 1, 3, 4 and 5 stars
Reset filtersK
Rating: 5 out of 5
It was great experience. Got all the details on email and it was a smooth check in.
J
Rating: 4 out of 5
Eccellent - no problems
L
Rating: 5 out of 5
Easy and super helpful
L
Rating: 5 out of 5
Very good
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C
Rating: 5 out of 5
easy to use
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T
Rating: 5 out of 5
It was so convenient and easy to use when we wanted to tour the city and had our luggage with us!
F
Rating: 5 out of 5
Large lockers, two pieces of hand luggage fit easily. A stone's throw from the Bastille opera house. Perfect
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M
Rating: 5 out of 5
It was perfect, simple and quick.
M
Rating: 5 out of 5
Perfect!
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R
Rating: 4 out of 5
Straightforward website
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C
Rating: 5 out of 5
Everything was perfect and very well organized! Thanks to CityLocker we were able to spend a wonderful day in Paris without carrying our luggage all the way!
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C
Rating: 5 out of 5
There should be a toilet on site and a food/drink vending machine
E
Rating: 5 out of 5
Easy to book.
C
Rating: 5 out of 5
Perfect discovery in Paris. The safest place to secure your luggage before or after check in. I highly recommend it!
J
Rating: 3 out of 5
Secure but too expensive
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Response from CITY-LOCKER Paris
Hello Jules, thank you for sharing your opinion with us. City-Locker spaces are monitored by our video surveillance cameras 24/7, and our team ensures that your luggage is stored as securely as possible. Our insurance also covers your personal belongings up to 1,500 euros per locker. All this comes at a price, and we're the only company in Paris to offer this level of security. What's more, returning your luggage costs €3.75 for the day (8:00-22:00). We hope we've answered all your questions, and wish you a very pleasant day!
P
Rating: 5 out of 5
Convenient, clean, and secure. I would use city locker again.
A
Rating: 5 out of 5
everything clear and easy, 3 trolley in 1 box
C
Rating: 5 out of 5
Practice
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S
Rating: 4 out of 5
easy to make reservation. Clear confirmation with acces codes and photo of the adress where to go.
J
Rating: 5 out of 5
Excelent
M
Rating: 3 out of 5
c'est trop cher
Response from CITY-LOCKER Paris
Bonjour, merci de nous faire part de votre avis, les espaces City-Locker sont surveillés par nos caméras de vidéosurveillance 24h/24h 7j/7, notre équipe veille à ce que vos bagages soient stockés dans la plus grande sécurité possible. Notre assurance couvre également vos effets personnels à hauteur de 1500 euros par casier. Et tout cela à un coût effectivement, et nous sommes les seuls sur Paris à vous proposer ce niveau de sécurisation. Et de plus, ramener au bagages cela coute 3,75€ pour la journée (8:00-22:00) Nous espérons avoir répondu à vos interrogations et vous souhaitons une excellente journée !
B
Rating: 5 out of 5
Top spot
L
Rating: 5 out of 5
Easy to use
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C
Rating: 5 out of 5
Perfect
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V
Rating: 3 out of 5
Seemed a safe situation to me, I didn’t realize I had to register online prior, so I lost some time in front of the store, also because there was bad phone service. A little bit too expensive €15 for a few hours.
Response from CITY-LOCKER Paris
Bonjour Thanks for using our service. You do not have to create an account online; we just need an email and a tel number so that we can send you your personal codes; max 1 minute to make the booking with a telephone working properly. Regarding the price we can understand you find it a little high but we are the only in Paris to provide this level of safety and security while keeping your luggage (video protection, alarm, door code, locker code, secured lockers and shop and an assistance during opening hours) We hope we will have the pleasure to welcome you again in one of our City-Locker
A
Rating: 5 out of 5
Super convenient and safe
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L
Rating: 5 out of 5
Excellent service.
M
Rating: 5 out of 5
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C
Rating: 4 out of 5
everything was perfect, but the price could be a little low
N
Rating: 5 out of 5
No complaints, everything good!
L
Rating: 5 out of 5
Safe and not too expensive.
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H
Rating: 4 out of 5
Easy to find and easy to access the door and allocated locker. Very secure and felt confident leaving my luggage. Measurements given were accurate. We left 2 generous cabin size suitcases in one locker and there would have been ample room for a large rucksack/bag. Would have given 5 stars if cheaper for shorter use.
R
Rating: 3 out of 5
Too expensive
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Response from CITY-LOCKER Paris
Hello Rose, Thank you very much for entrusting us with your luggage, we are sorry if you found our service expensive, we always try to offer the best service at the best price available given that our rates are for lockers and not per bag and that you can put up to 4 bags per locker or maximum 3.75€ per bag for a day (8:00-22:00). We hope to see you again and wish you a pleasant day!
M
Rating: 3 out of 5
Lack of explanations on the site
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Response from CITY-LOCKER Paris
Hello, Thank you for taking the time to leave a review of our service. We are sorry that we did not fully meet your expectations. More details from you about your experience would help us improve the quality of our service. Thank you for your time.
J
Rating: 5 out of 5
Everything is spot-on, easy to find, simple to use.
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A
Rating: 5 out of 5
At first, we were wary of the looks on our faces as we entered our code, compared to the people inside who seemed to be waiting... but everything is very well controlled, the premises are covered with cameras, codes are sent by SMS, and validation by e-mail. Top-notch service, close to the capital's main sightseeing and walking routes. Very satisfied indeed!
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W
Rating: 4 out of 5
Safe and efficient.
G
Rating: 5 out of 5
IMPECCABLE
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F
Rating: 3 out of 5
The location is far from the Eiffel Tower. The space is very small and there were a lot of people inside: impossible to move around. Expensive.
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Response from CITY-LOCKER Paris
Hello Frédéric and thank you for taking the time to bring this problem to our attention. As we are very concerned about our customers' satisfaction, we take your feedback into account and always strive to improve our service in order to better satisfy our customers. We look forward to seeing you again in better conditions.