Customer reviews of CITY-LOCKER Paris

9,5 /10

Based on 11 614 published reviews

5 9 880 85% 4 1 154 10% 3 295 3% 2 117 1% 1 168 1%

Summary of reviews

CITY-LOCKER Paris provides accessible, well-located lockers close to major sights and transport hubs, with spacious units and easy, practical access. The service emphasizes security and a smooth process, including personal access codes and a clear, efficient booking experience, making it convenient to store luggage while sightseeing or waiting for a flight. Customers consistently highlight convenient locations near the Eiffel Tower, Opéra Garnier, Notre Dame, and central areas, along with reliable, straightforward use and helpful staff. Overall, the experience is described as practical, safe, and user-friendly, enabling visitors to enjoy their day with luggage secured.

Reviews 1, 3, 4 and 5 stars

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jovana R.

Published on 08/10/2023 à 23h19 following a purchase from 30/09/2023

Easy, quick safe

Aykut Ö.

Published on 08/10/2023 à 17h15 following a purchase from 29/09/2023

It would be better to have a watsapp number in case of failure for the code system

Nadezda F.

Published on 08/10/2023 à 13h59 following a purchase from 02/10/2023

No possibility to choose the level where the locker is located. I had a large, heavy suitcase and locker #7 was on the 3rd level. I couldn't lift my suitcase.

Translated reviews

Response from CITY-LOCKER Paris Published on 08/10/2023

Hello Nadezda, Our hotline is available from 8am to 10pm every day to answer your questions and help you with any problems you may have. You should have contacted us, we would have found a solution and changed your locker. In the event of a technical problem, our hotline can help you open your locker or send you a technician. We look forward to seeing you next time at one of our 6 City Locker locations in Paris. The City Locker's Team

M. A.

Published on 08/10/2023 à 12h08 following a purchase from 04/10/2023

Good

Angelique S.

Published on 08/10/2023 à 11h17 following a purchase from 25/09/2023

First time using this type of luggage storage. Found it easy and affordable. Felt secure leaving our bags there.

Tomislav K.

Published on 08/10/2023 à 10h14 following a purchase from 03/10/2023

Easy to use.

Guilhem L.

Published on 08/10/2023 à 08h55 following a purchase from 30/09/2023

Very easy to use, order placed without a hitch!

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MAYU O.

Published on 08/10/2023 à 02h27 following a purchase from 27/09/2023

good

Madeleine S.

Published on 07/10/2023 à 12h26 following a purchase from 03/10/2023

Did as promised. Secure

sylvia P.

Published on 06/10/2023 à 23h22 following a purchase from 30/09/2023

City Locker in Paris was an ideal way to store our luggage until our flight. It was convenient, quick, and easy to rent. The email with instructions were simple and easy to follow. Thank you!

Onur Ö.

Published on 06/10/2023 à 23h05 following a purchase from 24/09/2023

Lockers should be bigger

Nina S.

Published on 06/10/2023 à 20h39 following a purchase from 01/10/2023

Fast and easy

Michelle R.

Published on 06/10/2023 à 18h57 following a purchase from 22/09/2023

Great service. Fully recommended.

Kirk S.

Published on 06/10/2023 à 13h55 following a purchase from 02/10/2023

We had just arrived from a red eye flight from the US. We had taken the RER B train from CDG and needed a place to store our luggage for a few hours before we could check in to our AirBnb. We arrived exhausted to a locked door and about a half dozen other tourists standing around outside using their phones. We eventually read a small sign on the door giving a website to create an account and reserve a locker. After a few minutes of doing this on my iPhone it sent me an email with information to type in a code on a keypad by the door to enter the establishment and another code to type in on a different keypad on a bank of lockers to open one up. It’s all automated and there is no one there to assist. Not knowing what to do was the only frustrating thing but we eventually figured it out.

Verena W.

Published on 06/10/2023 à 12h07 following a purchase from 01/10/2023

It is great!

Inês P.

Published on 06/10/2023 à 11h30 following a purchase from 02/10/2023

It was really easy to navigate in the website and to access the locker itself

jorge A.

Published on 06/10/2023 à 10h41 following a purchase from 02/10/2023

it was the most convenient in my experience since my destination was our lady of notre dame and it is located only 3 blocks away, plus the price is right

Hayley C.

Published on 06/10/2023 à 10h01 following a purchase from 02/10/2023

Easy to find, easy to use, fitted 3 small suitcases and a small rucksack so handy to explore for the day then go back for luggage later in the day

Dimitri T.

Published on 06/10/2023 à 09h49 following a purchase from 01/10/2023

Awesome!

Christine F.

Published on 05/10/2023 à 17h58 following a purchase from 17/09/2023

Having a spot to store luggage while you can't check in for your reservation is very convenient. We arrived in Paris early in the morning and were not able to check in our Airbnb until late afternoon. The city locker permitted us to explore the city in the meantime without having to push around heavy luggage. The only downside we found was that the sidewalks to get from the Gare du Nord to the city locker are a little hard to roll luggage on. Luckily the walk there was only about 5 to 7 minutes.

Ion E.

Published on 05/10/2023 à 13h39 following a purchase from 01/10/2023

Easy instructions, good area. Recommended!

Jamie-Lee A.

Published on 05/10/2023 à 12h56 following a purchase from 02/09/2023

Very easy to use and safe.

claire A.

Published on 05/10/2023 à 12h53 following a purchase from 01/10/2023

It was great. Very easy to book and do. But we did have a problem opening the door. But would definitely recommend

Zuza M.

Published on 05/10/2023 à 12h16 following a purchase from 01/10/2023

We needed a safe space to store our luggage during our last day in Paris. City locker seamed like the best option, and it was! Easy to book and we received clear instructions how to open the door and the locker. Highly recommended!

Subhrasish T.

Published on 05/10/2023 à 12h07 following a purchase from 01/10/2023

Nice and prompt service

Stefano C.

Published on 05/10/2023 à 12h02 following a purchase from 30/09/2023

needs some instruction on the entry keypad, since i've seen ppl smashing it. for istance, how can you delete an entry ?

Taisiia N.

Published on 05/10/2023 à 01h17 following a purchase from 23/09/2023

Sehr praktisch 🫶

Csanad P.

Published on 04/10/2023 à 14h55 following a purchase from 30/09/2023

Easy and simple enough to use!

Veronica D.

Published on 04/10/2023 à 14h36 following a purchase from 23/09/2023

Quick and easy booking method, excellent service offered

Kent S.

Published on 04/10/2023 à 13h31 following a purchase from 23/09/2023

Lockers are great for lots of luggage. A little far from the Eiffel Tower, but not too bad. We rented 2 lockers for the 5 of us and put in all the carry-ons and back packs.

laura P.

Published on 04/10/2023 à 12h14 following a purchase from 25/09/2023

So easy to use!

El M.

Published on 04/10/2023 à 10h33 following a purchase from 25/09/2023

Mi sono trovato bene, unica cosa state attenti di schiacciare bene belli a fondo sennò non vi apre

Marina P.

Published on 04/10/2023 à 02h28 following a purchase from 25/09/2023

All well, although the webpage had some errors at some points and it was not possible to use the keyboard in those cases.

Jana I.

Published on 03/10/2023 à 19h48 following a purchase from 29/09/2023

It could have been cleaner, but the service is good. Specially that the locker can be opened several times.

ア

アキラ坂.

Published on 03/10/2023 à 19h37 following a purchase from 28/09/2023

当日でもすぐできてよかった。

Luis Miguel V.

Published on 03/10/2023 à 17h19 following a purchase from 29/09/2023

Todo muy bien, el espacio de los lockers tal como lo describen. El proceso de reserva es muy rápido y sencillo.

Jose Guillermo M.

Published on 03/10/2023 à 17h04 following a purchase from 22/09/2023

Very good, great service. I would recommend.

Isabelle G.

Published on 03/10/2023 à 16h27 following a purchase from 25/09/2023

Easy to book.

Translated reviews

Cherie K.

Published on 03/10/2023 à 09h26 following a purchase from 29/09/2023

Easy access with the secure unique door codes, safe storage.

varsinee S.

Published on 03/10/2023 à 07h26 following a purchase from 28/09/2023

It was a bit too slow to book the locker because the payment system got an error twice.