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V
Rating: 5 out of 5
Very good all
Customer reviews of CITY-LOCKER Paris
Trust Attestation
9,5
/10
Overall rating: 9,5 out of 10
Based on 11 611 published reviews
Summary of reviews
CITY-LOCKER Paris provides accessible, well-located lockers close to major sights and transport hubs, with spacious units and easy, practical access. The service emphasizes security and a smooth process, including personal access codes and a clear, efficient booking experience, making it convenient to store luggage while sightseeing or waiting for a flight. Customers consistently highlight convenient locations near the Eiffel Tower, Opéra Garnier, Notre Dame, and central areas, along with reliable, straightforward use and helpful staff. Overall, the experience is described as practical, safe, and user-friendly, enabling visitors to enjoy their day with luggage secured.
Reviews 1, 3, 4 and 5 stars
Reset filtersV
Rating: 5 out of 5
Tutto perfetto, veramente un servizio ottimo
V
Rating: 5 out of 5
Very close to metro. Felt 100% safe.
V
Rating: 5 out of 5
very useful!!
V
Rating: 5 out of 5
Convenient for emergencies as I could not find a hotel to stay and needed a place to store my luggage.
V
Rating: 5 out of 5
Excelent location and excelent service!
A
Rating: 5 out of 5
Clair
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Response from CITY-LOCKER Paris
We would like to thank you sincerely for your message, which rewards the efforts of our entire team to provide our customers with total satisfaction. We are delighted to have been able to provide you with the service you have come to expect. We look forward to seeing you again at City-Locker.
A
Rating: 5 out of 5
Fast and efficient. Rate a little high, 1 or 2 € less /day or half days would be nice. Would deserve more locker points.
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Response from CITY-LOCKER Paris
We would like to thank you sincerely for your message, which rewards the efforts of our entire team to provide our customers with total satisfaction. We are delighted to have been able to provide you with the service you have been waiting for, and we have taken into account your comment about the rates. We look forward to seeing you again at City-Locker.
V
Rating: 5 out of 5
This place is a Live saver especially since the majority of places like hotels and AirB&B's does not let you in before 3pm. So we arrived early in the morning and had a whole lot of time to wait before check in so by storing our huge luggages (we reserved 2 lockers) we were then able to freely walk and explore Paris especially the Eiffel Tower while we were waiting to check in. A very productive use of our time.
V
Rating: 5 out of 5
Excellent assistance and system, highly recommend!
V
Rating: 5 out of 5
Easy to order, good price, website explanatory re locker sizes.
A
Rating: 5 out of 5
Very good, easy access, simple booking.
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Response from CITY-LOCKER Paris
We would like to thank you sincerely for your message, which rewards the efforts of our entire team to provide our customers with total satisfaction. We are delighted to have been able to provide you with the service you have come to expect. We look forward to seeing you again at City-Locker.
V
Rating: 5 out of 5
Servicio muy bueno. No lo conocía y seguro repetiremos
V
Rating: 5 out of 5
Really easy and secure. Codes for the door and lockers messaged to me, only a 10 minute walk ( if that) from the metro (chateau Les Halle's). 2 cabin cases and 2 ruck sacks easily fit in 1 locker.
V
Rating: 3 out of 5
There should be much clearer instructions especially regarding more than one locker, and there is no easy way to contact customer service in english. The locker was large ebough to fit in a large suitcase and after understanding how it works with multiple lockers worked just fine
Response from CITY-LOCKER Paris
Thanks for your message and for using our service Sorry you have had problem in contacting the hotline; it can be reached by phone from 8:00 am to 10pm; they answer by text message unless emergencies. The locker size is clearly indicated on the website as well as the number of luggage it can feet but it is difficult for us to give an advise as we do not see your luggage; we can just give a recommandation. We will work on improving the given information and once agin thank you for using city locker and we will work on getting your 5 stars next time.
V
Rating: 5 out of 5
Very good
V
Rating: 5 out of 5
Es war sehr praktisch und funktionierte wunderbar
V
Rating: 5 out of 5
Easy and fast booking and access. Once I booked online I was sent the code immediately to get into the lockers. The location is ideal for us because it is right next to the Paris Gare l’Est train station (5 min walk). My only minor complaint is that the locker had foul smell. It wasn’t so strong that it left our belongings with the same odor but it was unpleasant to open the locker when dropping/picking our belongings.
V
Rating: 3 out of 5
Le système fonctionne bien mais est très cher
Response from CITY-LOCKER Paris
Hello Vincent, On the site it is written From 2€, you have access to information on the site The price is €12.00/day per locker for one day (8:00-22:00). (€15.00/day on weekends and public holidays) For reservations of several days, the rates are decreasing. Some days benefit from promotions, which can go down to 2€/day.
V
Rating: 5 out of 5
Very easy to find . Code given to unlock . Plenty of room for our 5 backpacks (normal size ) . Had no worries leaving our stuff there
V
Rating: 5 out of 5
Perfect
V
Rating: 5 out of 5
Really good
V
Rating: 4 out of 5
Easy to use and reliable, but the access was a little difficult for a first-time visitor.
V
Rating: 5 out of 5
オンラインで簡単に予約ができて、とても便利でした。利用方法もわかりやすかったです。
A
Rating: 4 out of 5
Very simple and easy
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V
Rating: 5 out of 5
Very close to the Eiffel Tower. Easy to open the door and locker with the password. The locker was big enough.
V
Rating: 5 out of 5
Il sito è molto intuitivo, la prenotazione è stata facile e veloce. La mail contiene tutte le indicazioni necessarie e si capisce subito come ci si deve muovere.
V
Rating: 5 out of 5
Easy to use. Good location
V
Rating: 4 out of 5
Registration on site is not great, but if there is necessary. You have to tell it before i will start booking :)
V
Rating: 5 out of 5
Se nota que había mucha seguridad
A
Rating: 5 out of 5
very good and efficient. easy to book.
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V
Rating: 4 out of 5
gsdg
A
Rating: 4 out of 5
Easy to use.
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Response from CITY-LOCKER Paris
Thank you very much We take note of your comments and will do our best to earn your 5 stars on your next visit. We look forward to seeing you again soon.
V
Rating: 5 out of 5
excelent; the locker has enought space for 3 cabinet luggage; the space is clean and seem safe. it was my first experience and for sure i will use it again.
A
Rating: 5 out of 5
Everything worked well, instructions were easy to follow.
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V
Rating: 5 out of 5
Everything was nice.
V
Rating: 5 out of 5
Practical!
V
Rating: 4 out of 5
Clean space, I was expecting someone to be onsite, but the directions were very easy to follow to access the space.
V
Rating: 4 out of 5
The service is good, works well, but it is too expensive, you should have an option to pay by hours
V
Rating: 5 out of 5
It was very straightforward. Booked it and I was able to use the locker in less than a minute.