English 
V
Rating: 5 out of 5
Easy to use. Secure. Straightforward instruction. Big space in locker.
Customer reviews of CITY-LOCKER Paris
Trust Attestation
9,5
/10
Overall rating: 9,5 out of 10
Based on 11 610 published reviews
Summary of reviews
CITY-LOCKER Paris provides accessible, well-located lockers close to major sights and transport hubs, with spacious units and easy, practical access. The service emphasizes security and a smooth process, including personal access codes and a clear, efficient booking experience, making it convenient to store luggage while sightseeing or waiting for a flight. Customers consistently highlight convenient locations near the Eiffel Tower, Opéra Garnier, Notre Dame, and central areas, along with reliable, straightforward use and helpful staff. Overall, the experience is described as practical, safe, and user-friendly, enabling visitors to enjoy their day with luggage secured.
Reviews 1, 3, 4 and 5 stars
Reset filtersV
Rating: 5 out of 5
At first we looked for another company that has lockers in the city when we arrived, but we didn´t find it, so we searched for others and City Locker appeared. We booked the lockers in front of them and we were given access right away, doing all the process through our phone right there. We used it again on the day we left and it was great again. We strongly recommend it.
A
Rating: 4 out of 5
It was very expensive for a few hours
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V
Rating: 5 out of 5
Service was smooth and intuitive to use, no issues with the codes. Being able to Drop of our luggage only 2 minutes from the train station gave us a full further day of exploring. 2 Lockers for 3 people was enough size.
V
Rating: 5 out of 5
Really easy and convenient. Left two large cabin bags and returned to them at several points in the day before retrieving at night.
V
Rating: 4 out of 5
Overall a very good experience. I read each locker would hold 3 pieces of luggage….I didn’t see the dimensions. I would say 3 small pieces of luggage. Fortunately we were able to get 2 additional lockers at the same sight. We were in process of moving my daughter here for school so we had 4 large cases, 1 small case and 3 backpacks which we managed to fit into 4 lockers. It was great to have a place not to far from our BnB to drop our luggage in the early morning when we arrived while awaiting our 3 pm check in. It allowed us to sightsee in the interim. I would definitely recommend!
V
Rating: 4 out of 5
Overall ok
V
Rating: 5 out of 5
Very easy to use. Instructions are clear and the location seems safe. It is a perfect option to use while sightseeing or after you checkout and before you go to the airport.
A
Rating: 1 out of 5
Didn't work
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Response from CITY-LOCKER Paris
Hello Pedro, Our hotline is available from 8 a.m. to 10 p.m. every day to answer your questions and help you in case of difficulty. In the event of a technical problem, our hotline can help you open your locker or send you a technician.
V
Rating: 5 out of 5
No problems at all.
V
Rating: 5 out of 5
It just works. What a great idea. Two pin codes and you are all set.
V
Rating: 5 out of 5
Good idea - apart from the options at railway stations
V
Rating: 5 out of 5
Perfect, the best thing that human being created
V
Rating: 5 out of 5
An excellent solution and easy to operate. Everything worked as it should
V
Rating: 5 out of 5
I messed up and booked the wrong day. Staff were helpful and sorted it. Small niggle - all communication was by email & text. I did not spot their email response telling me it was sorted so I tried calling the provided number but no reply - which was frustrating.
V
Rating: 5 out of 5
Easy to use, the code for the locker arrived quickly.
V
Rating: 5 out of 5
It was secure, practica and easy to use! Would recommend
A
Rating: 5 out of 5
Very good. Very practical.
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V
Rating: 5 out of 5
Excellent
V
Rating: 5 out of 5
all right
V
Rating: 5 out of 5
Very easy to reserve and perfect service.
V
Rating: 5 out of 5
The locker was much larger than we expected and easily held 2 carry on bags plus 3 small laptop size bags and some shopping. The entire process was easy and it was a short stroll to both stations.(we arrived at one and left from the other). Would absolutely use again
V
Rating: 5 out of 5
Excelent location and service. You get the codes for the door and lockers immediately after purchase. Everything worked very well. Very spacious lockers.
V
Rating: 5 out of 5
I had a great experience with City Locker. It was convenient (happened to be close to our hotel), and they were very prompt with the access information, and the instructions were good. On top of that, I needed to extend the reservation by a day, and the person I worked with via email was very helpful in extending the reservation. This was a great service and I would definitely recommend.
V
Rating: 5 out of 5
Excelente servicio, tuve que dejar de urgencia mis maletas y me enviaron el codigo de acceso al locker al instante, estando ya en la puerta. Recomiendo 100%
V
Rating: 5 out of 5
Easy reservation
A
Rating: 5 out of 5
Very practical and safe
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V
Rating: 5 out of 5
Very convenient and easy to use
V
Rating: 5 out of 5
easy to find, easy to use, price was right.
A
Rating: 5 out of 5
Impeccable!
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V
Rating: 5 out of 5
・I ordered online in advance, so I don't have to worry about not having a locker to use after I go.
V
Rating: 5 out of 5
I was afraid someone would take my stuff but the locker was perfectly fine and my stuff exactly as I left them for 5 whole days! Definitely recommend!
V
Rating: 4 out of 5
good but not perfect
V
Rating: 4 out of 5
everything worked perfectly, the locker is easy to use. The price is quite high because you are obliged to book a whole day. And the location is not really near chatelet, the nearest metro station is Reaumur Sebastopol.
V
Rating: 5 out of 5
Smooth process - used both desktop and mobile apps. Immediate email/SMS with access codes, link to the maps address and photo of the entrance.
A
Rating: 5 out of 5
Very easy to use
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A
Rating: 4 out of 5
Practical and easy to access. More points could be added.
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A
Rating: 5 out of 5
Good
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V
Rating: 5 out of 5
I didn’t reserve the locker upfront, but arrived, registered on the website, got in within a minute. Easy to use. Great service.
V
Rating: 5 out of 5
easy, handy and very well located, a few min walk from Saint Lazare Train station and Opera / Roissy Bus, it's super practical
a bit pricey if you only need it for a few hours (between check out and transport for instance) as they only do prices for the full day, but I am satisfied
a bit pricey if you only need it for a few hours (between check out and transport for instance) as they only do prices for the full day, but I am satisfied