English 
V
Rating: 4 out of 5
Nice service but should also have an hour rate.
Customer reviews of CITY-LOCKER Paris
Trust Attestation
9,5
/10
Overall rating: 9,5 out of 10
Based on 11 610 published reviews
Summary of reviews
CITY-LOCKER Paris provides accessible, well-located lockers close to major sights and transport hubs, with spacious units and easy, practical access. The service emphasizes security and a smooth process, including personal access codes and a clear, efficient booking experience, making it convenient to store luggage while sightseeing or waiting for a flight. Customers consistently highlight convenient locations near the Eiffel Tower, Opéra Garnier, Notre Dame, and central areas, along with reliable, straightforward use and helpful staff. Overall, the experience is described as practical, safe, and user-friendly, enabling visitors to enjoy their day with luggage secured.
Reviews 1, 3, 4 and 5 stars
Reset filtersA
Rating: 5 out of 5
Excellent first experience of this service!
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V
Rating: 5 out of 5
Hat alles super einfach funktioniert!!!!
A
Rating: 5 out of 5
very practical
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V
Rating: 3 out of 5
Not bad. Keypad is a bit temperamental - had to try unlock codes a few times
Lockers are slightly too small to comfortably fit a standard large check in suitcase. The suitcase fits (on an angle), but does not allow for much else to fit, or certainly not a second suitcase. If you have a large check in suitcase and other baggage, suggest booking two lockers
Lockers are slightly too small to comfortably fit a standard large check in suitcase. The suitcase fits (on an angle), but does not allow for much else to fit, or certainly not a second suitcase. If you have a large check in suitcase and other baggage, suggest booking two lockers
Response from CITY-LOCKER Paris
Hello thank you for your message Here are the elements concerning the size of the locker as it appears on the site and which allows you to know what you can put in the locker. The size of our lockers is 85*61*48cm, which allows you to leave up to 3 bags or 3 cabin suitcases or a large suitcase and a small bag.
A
Rating: 4 out of 5
Too bad you can't pay with bancontact.
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V
Rating: 5 out of 5
Convenient
A
Rating: 5 out of 5
Very good
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V
Rating: 5 out of 5
Easy to use and pay for. We received an instant message and an email with the codes for the door and lockers. Perfect size for our luggage.
V
Rating: 5 out of 5
Very easy to use. Location was central and clean. Luggage was placed in single lockers that stayed locked (not backroom of a store or hotel) with a code that only I had. I felt this was a very safe and convenient luggage locker.
V
Rating: 5 out of 5
Tutto perfetto
V
Rating: 5 out of 5
It was all online. Easy, prompt and very convenient. I would use it again and recommend to friends and family when they visit Paris.
V
Rating: 5 out of 5
Easy to find and to use. No problem at all! Everything went great.
V
Rating: 4 out of 5
Very handy for Paris tourists to use, just remember book locker online.
V
Rating: 5 out of 5
This worked perfectly to hold our bags as wwe toured the Citi of Paris before our AirBnB arrival time. Thanks!
A
Rating: 5 out of 5
Very conveniently located, responsive and competent team
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V
Rating: 5 out of 5
Easy to navigate, easy to book! After booking I needed to make a change to add a day at the front end (not extend), and the used the contact on the email I received. Once I explained what I needed, Benoit got it done quickly and efficiently. Bravo!
V
Rating: 5 out of 5
Works great inspite of my fear!
A
Rating: 4 out of 5
Very practical when the trains are at the end of the day and the hotels/apartments have to be returned early. However, the locker had a problem retrieving our luggage: the code given didn't work, so a person inside had to open it for me. Same problem with the locker code, this time we had to do it 3 times before they opened.
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V
Rating: 4 out of 5
Good to use
V
Rating: 4 out of 5
Good space, good location. Easy to use.
V
Rating: 5 out of 5
Gréât and efficient !
V
Rating: 5 out of 5
Muy buen servicio cerca de todo
V
Rating: 5 out of 5
Great spot! Good location and access!
V
Rating: 5 out of 5
Easy to use.
V
Rating: 5 out of 5
Easy to book, easy to access from both stations (North & East), easy to operate. Must if you want to save time. The price might be slightly higher than than the left baggage in the station, but definitely worth it.
A
Rating: 5 out of 5
Safe, technological, easy to use
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V
Rating: 4 out of 5
Algunas puertas no encajaban bien y había que darle golpes para que cerraran.
A
Rating: 4 out of 5
Chipped facade to be repainted to make it more welcoming
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V
Rating: 4 out of 5
Very good service and location, but we had a little difficult opening the main door. The keypad doesn't respond like it should
V
Rating: 5 out of 5
O serviço passa muita segurança! Foi essencial utilizar o locker para guardar meus pertences e poder aproveitar um pouco mais da cidade de Paris. Consegui facilmente receber as orientações para acessar o local e o armário disponibilizado, que tem um tamanho excelente!
V
Rating: 5 out of 5
Everithing goes perfect
V
Rating: 5 out of 5
so so easy and great!!
V
Rating: 5 out of 5
Very safe and simple to use!
V
Rating: 4 out of 5
Fácil de usar e seguro.
V
Rating: 4 out of 5
Realmente sencillo de contratar, precios claros, app intuitiva y sencilla, al momento se recibe sms con códigos, la verdad es que el servicio está muy bien y muy cómodo de usar. Las taquillas muy bien, contraté dos, y si lo se contrato sólo una, cabían cuatro troleys perfectamente y una mochila, el espacio es generoso.
V
Rating: 5 out of 5
easy & fair
A
Rating: 4 out of 5
Very satisfied
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V
Rating: 4 out of 5
The instructions were very clear, except perhaps how slowly you needed to enter the locker codes. However, we called the help number and got a response right away, so that was good!
V
Rating: 5 out of 5
It was easy to book on the website and find the location. The place and the lockers were secure.