CITY-LOCKER Paris provides accessible, well-located lockers close to major sights and transport hubs, with spacious units and easy, practical access. The service emphasizes security and a smooth process, including personal access codes and a clear, efficient booking experience, making it convenient to store luggage while sightseeing or waiting for a flight. Customers consistently highlight convenient locations near the Eiffel Tower, Opéra Garnier, Notre Dame, and central areas, along with reliable, straightforward use and helpful staff. Overall, the experience is described as practical, safe, and user-friendly, enabling visitors to enjoy their day with luggage secured.
Hello, Thanks for using our service and sorry it does not reach your expectations. We take good note of your comments that will help us improve our service. Have a nice day and a nice week-end and once again thanks for using our service and we hope we'll have the pleasure of welcoming you again in one of our 6 locations in Paris. City-Locker's Team
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SAFARI A.
Rating: 4 out of 5
following a purchase from 24/06/2024
great
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Milan K.
Rating: 4 out of 5
following a purchase from 17/06/2024
easy use, clear communication, easy to find, not cheap, large locker
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Eric F.
Rating: 3 out of 5
following a purchase from 07/06/2024
Accessibility could be described a bit better, with photos, maybe?
Response from CITY-LOCKER Paris
Hello, Eric Thanks for using our service and sorry it does not reach your expectations. We take good note of your comments that will help us improve our service. Have a nice day and a nice week-end and once again thanks for using our service and we hope we'll have the pleasure of welcoming you again in one of our 6 locations in Paris. City-Locker's Team
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Andreas Z.
Rating: 4 out of 5
following a purchase from 18/06/2024
All good
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HIROAKI K.
Rating: 4 out of 5
following a purchase from 10/05/2024
パリに飛行機で朝に到着し、その日の夜に電車でジュネーブに行く予定の間の観光で利用しました。
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Marco Francesco P.
Rating: 4 out of 5
following a purchase from 12/06/2024
Not very easy street...but good service
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Shalayne H.
Rating: 4 out of 5
following a purchase from 16/06/2024
The location was easy enough to find and access. Maybe I did something wrong when trying to book a locker but I only needed it for a few hours and couldn’t find an option for that so still had to pay for a full day. Otherwise, the process was easy and I would use again.
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Kara V.
Rating: 3 out of 5
following a purchase from 16/06/2024
Very good concept. We used it just for a half day and checking in was very fast and easy. We were lucky there were other people, because the code did not always work on the door.
We typed it in correctly but the door did not open. The people before us also had this issue. The door did not open with them.
Please check this :)
Response from CITY-LOCKER Paris
Bonjour Kara we are so sorry for the problem you have had; Could you please give us more information about it like : at what time you were here? Have you called the hotline for assistance? Thanks for helping understanding what happened. Thanks a lot and once again sorry for the problem.
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Joao S.
Rating: 4 out of 5
following a purchase from 08/06/2024
Nice Service
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AINHOA C.
Rating: 4 out of 5
following a purchase from 09/05/2024
The bottons didn't work very well, but the rest was perfect! thank you
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Vasco S.
Rating: 4 out of 5
following a purchase from 21/05/2024
Bem localizado e seguro
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ANDREY S.
Rating: 3 out of 5
following a purchase from 08/06/2024
Basically, the service works fine - guidance is clear, location is within a walking distance from both railway stations. The only thing misleading is the price - one would expect that 15 euros is the price for overnight keeping while in fact it's 15 euros for one day no matter when one drops the luggage and another 15 euros even if you collect at 08.00 in the morning! I would not use such expensive storage if it would be possible to find another storage with early collection time (before sqay 09.00)/
Response from CITY-LOCKER Paris
Hello ANDREY, On the site it is written From 2€, you have access to information on the site The price is €12.00/day per locker for one day (8:00-22:00). (€15.00/day on weekends and public holidays) For reservations of several days, the rates are decreasing. Some days benefit from promotions, which can go down to 2€/day.
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Cristina Helena D.
Rating: 4 out of 5
following a purchase from 21/04/2024
I was well taken care of.
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Dmytro K.
Rating: 4 out of 5
following a purchase from 08/06/2024
Все було добре. Знайти було не важко. Шафа дійсно велика. Чотири рюкзаки вмістилися. Можливо було б краще розширити час роботи хоча б до 23:00.
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Andrew L.
Rating: 4 out of 5
following a purchase from 07/06/2024
All service is auto automated and we had no issues using accessing the lockers.
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Sarah F.
Rating: 4 out of 5
following a purchase from 31/05/2024
Was very easy and quick to use, locker was big enough for a middle size bag and 2 smaller backpacks. Close to the train station, easy to find. But the lockers in the train station are actually cheaper than this offer.
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Rohit T.
Rating: 4 out of 5
following a purchase from 07/06/2024
the online service was fine.
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Richard B.
Rating: 4 out of 5
following a purchase from 09/06/2024
Easy booking, good location for the stations, the security of the door code and locker code system needs to be made clearer, are they unique to each user, or could anyone entering the lockers that day open any locker, because that's what it felt like.
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richard D.
Rating: 3 out of 5
following a purchase from 06/06/2024
It was not as close to the station as I expected….!
Response from CITY-LOCKER Paris
Hello richard, Thank you for sharing your opinion, We are sorry if the localisation of our storage didn’t fit your expectations. However, storage’s addresses are clearly indicated on the website just before ordering a booking. Furthermore, there is also a Google Maps which allows you to measure the distance and time from your departure location to the storage. We wish you a great day and we hope to see you in one of our storage very soon.
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Eloïse K.
Rating: 4 out of 5
following a purchase from 10/06/2024
Very practical and safe, but overpriced.
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Marie-Christine H.
Rating: 3 out of 5
following a purchase from 31/05/2024
Satisfied with customer service
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Response from CITY-LOCKER Paris
Hello and thank you for taking the time to bring this problem to our attention. As we are very concerned about customer satisfaction, we have taken your feedback into account and are always striving to improve our service in order to better satisfy our customers. We look forward to seeing you again in better conditions.
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Audrey B.
Rating: 1 out of 5
following a purchase from 06/06/2024
very poorly signposted overpriced location
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Response from CITY-LOCKER Paris
Hello Audrey, Thank you for sharing your opinion with us. We are sorry if the location of our locker did not suit you. However, the addresses of the lockers are clearly indicated on the website just before you make a reservation, along with a Google Maps map showing the location in terms of time and distance from your departure point. We wish you a pleasant day and hope to see you soon in one of our lockers.
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Kai B.
Rating: 3 out of 5
following a purchase from 07/06/2024
Wir haben noch nicht einmal 2 Koffer in das Fach bekommen. Daher mussten wir noch ein zweites Fach dazu buchen. Ab 2 € ist lachhaft 15€ pro Fach. Dafür dann einfach zu teuer.
Response from CITY-LOCKER Paris
Hello , Thank you for using our service. The locker size is clearly indicated on our website as well as the number of luggage it can feat. Regarding the price, it is from 12€ for 14 hours for up to 4 luggages means 0,22€/hours/luggage for a full day rent. We guaranty you won't find a cheaper price in Paris unless you leave your luggage to a friend apartment :)! We hope we will have the pleasure of welcoming you again in one of our 6 locations in Paris. Have a nice evening.
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Casey P.
Rating: 4 out of 5
following a purchase from 30/05/2024
Lockers can only fit 2 medium size bags - larger than carry on but not super big. Will only fit one big suitcase. Everything worked well.
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Yoshinari T.
Rating: 4 out of 5
following a purchase from 31/05/2024
Close to Metro station, a bit expensive,
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Diana Patricia C.
Rating: 4 out of 5
following a purchase from 25/05/2024
It was a great place to leave stuff during my stay in Paris. Great location with safe entrance and lots of places nearby to take a break before continuing your day
The only thing I didn't like about it is that you couldn't chose the locker yourself
I had a 23kg bag and I was assigned the top locker, when I saw that I was almost ready to cry, so have that in mind when booking
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Rohit N.
Rating: 4 out of 5
following a purchase from 31/05/2024
The locker was easy to locate. The area is safe to keep luggage
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Carolina F.
Rating: 4 out of 5
following a purchase from 31/05/2024
Muito prático
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Julie S.
Rating: 4 out of 5
following a purchase from 04/06/2024
Convenient and easy to book and use.
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Claire H.
Rating: 4 out of 5
following a purchase from 27/05/2024
It was overall a good service and felt secure and safe, but the locker is farther from gare de lyon than I thought it would be (easily a 10 minute walk). Worth it to feel secure about leaving luggage in Paris, but wish it was more convenient.
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Dolores C.
Rating: 4 out of 5
following a purchase from 30/05/2024
It was wonderful to have this option in Paris and ordering on the website was easy. The value was also great due to the size of the lockers.Following the instructions once we were there was also easy to navigate. The couple of items I would say could be improved would be the location as far as the proximity to train station. The inconvenience of going a bit out of the way is not ideal and (perhaps this was just me but) the awareness that you must order it online was not as clear.
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Martin K.
Rating: 4 out of 5
following a purchase from 29/05/2024
opening the door worked on the third try. the knobs could make a sound, like it is inside
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Armando T.
Rating: 3 out of 5
following a purchase from 29/05/2024
A little complicated to access the location, and deciphering how to open the door and the lockers ... It can use a hotline phone number to call someone on the fly...
Response from CITY-LOCKER Paris
Hello, Armando Thank you for your message , We would like to remind you that our hotline is available from 8 a.m. to 10 p.m. every day to help you and answer your questions.
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Marine G.
Rating: 3 out of 5
following a purchase from 02/06/2024
The city locker is very practical and conveniently located. On the other hand, it's still expensive: €15 a day for 1 locker... but it's worth it when there's more than one.
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Sylvia A.
Rating: 4 out of 5
following a purchase from 01/06/2024
Great idea, price and location. Docked one star as had to put the codes in a few times before the locker opened both at start and end.
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Lai Kei Y.
Rating: 4 out of 5
following a purchase from 31/05/2024
safe place for storage
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Roland G.
Rating: 4 out of 5
following a purchase from 29/05/2024
good
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Veronique S.
Rating: 4 out of 5
following a purchase from 30/05/2024
Very practical, but the video is a bit misleading: you can only fit 2 classic suitcases, maybe 4 small cabin suitcases, but not hold luggage. Apart from that, very practical but a little.
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Bige T.
Rating: 3 out of 5
following a purchase from 27/05/2024
When we tried to get back our luggage we couldn't open the locker even we entered the correct pin code. We tried several times but it didn't open and we were in a rush to catch our train. It was very stressful, it was opened after 4th or 5th try. You should check their function frequently since there is no one working at the branch.
Response from CITY-LOCKER Paris
Hello, Bige Thanks for using our service and sorry it does not reach your expectations. We take good note of your comments that will help us improve our service. Have you called the hotline to get some help? You have an assistance 7/7 from 8am to 10 pm Have a nice day and a nice week-end and once again thanks for using our service and we hope we'll have the pleasure of welcoming you again in one of our 6 locations in Paris. City-Locker's Team
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