English 
E
Rating: 4 out of 5
Good service, right price.
Customer reviews of CITY-LOCKER Paris
Trust Attestation
9,5
/10
Overall rating: 9,5 out of 10
Based on 11 610 published reviews
Summary of reviews
CITY-LOCKER Paris provides accessible, well-located lockers close to major sights and transport hubs, with spacious units and easy, practical access. The service emphasizes security and a smooth process, including personal access codes and a clear, efficient booking experience, making it convenient to store luggage while sightseeing or waiting for a flight. Customers consistently highlight convenient locations near the Eiffel Tower, Opéra Garnier, Notre Dame, and central areas, along with reliable, straightforward use and helpful staff. Overall, the experience is described as practical, safe, and user-friendly, enabling visitors to enjoy their day with luggage secured.
Reviews 1, 3 and 4 stars
Reset filtersR
Rating: 4 out of 5
good rate, and good positions. easy
R
Rating: 4 out of 5
Bien situado. Acceptable price. Mejoraría los teclados, que no terminan de funcionar bien.
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G
Rating: 4 out of 5
It's good, but a bit expensive if you only use it for 3 or 4 hours!
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B
Rating: 4 out of 5
Easy to book on the website
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小
Rating: 4 out of 5
good
I
Rating: 3 out of 5
The price for a whole day is fine, but it would be a good idea to set a price per hour or some, others give you that chance. If you need couple of hours or little more, is too expensive.
J
Rating: 4 out of 5
Good service.
A
Rating: 4 out of 5
Nothing to report
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S
Rating: 4 out of 5
No problems to report
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M
Rating: 4 out of 5
I paid 37€ for 3 days. The service is good and practical but a bit expensive.
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Y
Rating: 4 out of 5
Clean. Easy to use. Close to the railway Station.
L
Rating: 4 out of 5
Good service
M
Rating: 4 out of 5
Locker a little small
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F
Rating: 4 out of 5
Very good, easy to remember, easy to find, easy to use, just a little expensive 15 € from 15h to 21h .
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T
Rating: 1 out of 5
Info available is like rhe locker is very close to the train station butnit is not. I would not chose it if iha known before
Response from CITY-LOCKER Paris
Bonjour the location as well as a map indicated clearly the distance and average time to reach it.
U
Rating: 3 out of 5
Map with location would be helpful
Response from CITY-LOCKER Paris
Hello, Thanks for using our service and sorry it does not reach your expectations. We take good note of your comments that will help us improve our service. We just want to remind you that a map is either on the website and on your booking confirmation Have a nice day and a nice week-end and once again thanks for using our service and we hope we'll have the pleasure of welcoming you again in one of our 6 locations in Paris. City-Locker's Team
M
Rating: 1 out of 5
One of our booked lockers did not work, so we paid 15€ for nothing
Response from CITY-LOCKER Paris
Bonjour We are so sorry for the problem you have had, Could you please give us more information about it like : at what time you were here? Have you called the hotline for assistance? Thanks for helping understanding what happened. Thanks a lot and once again sorry for the problem.
A
Rating: 1 out of 5
We couldn't take the suitcases, the system blocked. We have them but we missed an automatic recording
Response from CITY-LOCKER Paris
Bonjour Alfredo We are so sorry for the problem you have had, Could you please give us more information about it like : at what time you were here? Have you called the hotline for assistance? Thanks for helping understanding what happened. Thanks a lot and once again sorry for the problem.
F
Rating: 4 out of 5
Ir was good
M
Rating: 4 out of 5
Delivers what it promises
R
Rating: 4 out of 5
Fairly easy to use. Could have been my error but I had to enter the door code 3 times to retrieve my bag. No clear guidance on how you get your bags if there is a malfunction. The bag owner may have had to leave France , will they post the bags to a foreign address?
S
Rating: 4 out of 5
We needed to store our suitcases so we could do some sightseeing, specifically the Eiffel Tower. We came directly from Gare Du Nord and fit 4 x small suitcases and 1x medium size in 2 lockers and we had space for 2 x backpacks as well. The locker storage was easy to find and use. Typing the codes in can take a couple of try’s but I had read that on previous reviews so I wasn’t worried and managed it eventually. I chose this place over other cheaper ones as I felt it was more secure. Overall very happy and allowed us to see the Eiffel Tower luggage free then travel straight on to Disneyland Paris after.
A
Rating: 4 out of 5
The site is very simple, the response is fast, and using the deposit is also very easy.
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S
Rating: 4 out of 5
Convenient locker, good location, easy to book. A bit pricey though, it would be nice to offer a half-day rate for example.
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C
Rating: 4 out of 5
The site is simple, but the prices "starting at 2€" are excessive.
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V
Rating: 4 out of 5
It was good, i would use again.
D
Rating: 3 out of 5
Está muy bien, pero el espacio es muy pequeño debería haber sillas baño y algo para cargar el móvil las taquillas no dan mucha sensación de seguridad
S
Rating: 4 out of 5
It was a little difficult to open, but otherwise everything was fine.
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C
Rating: 3 out of 5
I had trouble finding my way out of the garre. So we walked for a long time. Small space, not very practical when several customers are there at the same time. When we left, another customer found suitcases in the locker he'd reserved. We gave him ours.
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Response from CITY-LOCKER Paris
Hello, Carine Thanks for using our service and sorry it does not reach your expectations. We take good note of your comments that will help us improve our service. Have a nice day and a nice week-end and once again thanks for using our service and we hope we'll have the pleasure of welcoming you again in one of our 6 locations in Paris. City-Locker's Team
L
Rating: 3 out of 5
Royal location.
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P
Rating: 4 out of 5
easy to use
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N
Rating: 4 out of 5
Would highly recommend this service, especially if you have a lot of luggage and can't check into your accommodation early.
We had 1 medium sized suitcase and 1 small carry on suitcase and a backpack and we managed to fit it all into one locker. The site is pretty easy to navigate, once payment is made you get an immediate email with all details with access codes, which worked just fine for us. Show up, drop off your bags, go about your day and come back and access your bags again.
We had 1 medium sized suitcase and 1 small carry on suitcase and a backpack and we managed to fit it all into one locker. The site is pretty easy to navigate, once payment is made you get an immediate email with all details with access codes, which worked just fine for us. Show up, drop off your bags, go about your day and come back and access your bags again.
L
Rating: 4 out of 5
Works very safe, only lockers could be cheaper.
J
Rating: 3 out of 5
Had we only rented 1 locker, the review would be 4 stars but since we rented 2 and only 1 worked and I haven't been able to be refunded yet, I'm rating 3 stars because it is a great service to tourists. I just sent an email to [email protected] and hope to hear back and be refunded and I'll be happy to edit this review. Thank you!
Response from CITY-LOCKER Paris
Hello, Juliana Thanks for using our service and sorry it does not reach your expectations. We take good note of your comments that will help us improve our service. The refund has been done. Have a nice day and a nice week-end and once again thanks for using our service and we hope we'll have the pleasure of welcoming you again in one of our 6 locations in Paris. City-Locker's Team
L
Rating: 4 out of 5
The services is good and fast!
P
Rating: 4 out of 5
The first time we arrived, the door at the entrance was broken
K
Rating: 4 out of 5
The name "Gare de Lyon" is a bit misleading. The locker is closer to Bastille than Gare de Lyon, but if you plan ahead, it's a 10-minute walk (or bus ride).
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Response from CITY-LOCKER Paris
Thank you for using our service. That's why we've renamed the Bastille-Gare de Lyon locker, to make it less confusing for our customers.
R
Rating: 3 out of 5
Very practical but too expensive
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Response from CITY-LOCKER Paris
Hello Rolande, thank you for using our service, sorry if you found it a little expensive, we always try to offer the best service at the best price available. We hope to see you soon in one of our Citylockers and wish you a good day!
T
Rating: 4 out of 5
good