CITY-LOCKER Paris provides accessible, well-located lockers close to major sights and transport hubs, with spacious units and easy, practical access. The service emphasizes security and a smooth process, including personal access codes and a clear, efficient booking experience, making it convenient to store luggage while sightseeing or waiting for a flight. Customers consistently highlight convenient locations near the Eiffel Tower, Opéra Garnier, Notre Dame, and central areas, along with reliable, straightforward use and helpful staff. Overall, the experience is described as practical, safe, and user-friendly, enabling visitors to enjoy their day with luggage secured.
Practical and handy. A little expensive to rent (15€) even if I booked at the last minute.
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Response from CITY-LOCKER Paris
Hello Yann, Thank you for sharing your opinion with us. We are delighted that you enjoyed your stay at CityLocker and hope to see you soon in one of our lockers. Have a nice day.
Y
Yassir E.
Rating: 4 out of 5
following a purchase from 10/07/2023
Easy to use
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Response from CITY-LOCKER Paris
Hello Yassir, Thank you for sharing your opinion with us. We are delighted that you enjoyed your stay at CityLocker and hope to see you again soon in one of our lockers. Have a nice day.
O
Olivier M.
Rating: 3 out of 5
following a purchase from 13/07/2023
The price should be based on the time spent. 15€ for 3 hours is expensive.
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Response from CITY-LOCKER Paris
Hello Olivier, thank you for using our service, sorry if you found it a little expensive, we always try to offer the best service at the best price available. We hope to see you soon in one of our Citylockers and wish you a good day!
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Berit H.
Rating: 1 out of 5
following a purchase from 11/07/2023
It worked very well
Response from CITY-LOCKER Paris
Thanks you very much for your feedback and for using our service. We are a little surprised you put a good comment but a 1 star? Could it be a mistake? Please let us know we will be happy to tell how to change this quotation. Thank you
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Verified Buyer
Rating: 3 out of 5
following a purchase from 29/05/2023
Cant say what it was like as in the end I decided not to use them. Shame I couldn’t get the money back, even though I gave them several days’ notice . They did give me a credit for 6 months, but I don’t think I’ll be back in Paris in that time.
Response from CITY-LOCKER Paris
Thanks for your feedback.
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/07/2023
Very good
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Response from CITY-LOCKER Paris
Hello Daniel, Thank you for sharing your opinion with us. We are delighted that you enjoyed your stay at CityLocker and hope to see you again soon in one of our lockers. Have a nice day.
H
Herb P.
Rating: 4 out of 5
following a purchase from 05/07/2023
The user experience for a non-French speaker could be better, but overall the facility worked as advertised and was greatly appreciated as we desperately wanted to store bags while we spent another 6 hours touring around Paris. Better integration with Google Maps would make it easier to find the location, and better instructions about how to purchase locker space and gain access to the facility would be much appreciated. We figured it out eventually, but for first-timers storing bags in Paris, it was a bit stressful and confusing.
Response from CITY-LOCKER Paris
Hello Herb, Thank you for sharing your opinion, Our website is translate in sevent different languages (french, english, italian, spanish, deutsch, brasilian and japanese), in order that everyone can understand. We actually are in Google Maps and the different adresses with a map showing the location of our shops are displayed on our website. We wish you a great day and we hope to see you soon again in one of our shops.
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Famiglia B.
Rating: 4 out of 5
following a purchase from 08/07/2023
Servizio efficiente, comodo e automatico.
Peccato non c'è ne siano più vicini alle stazioni ferroviarie o metro.
Response from CITY-LOCKER Paris
Hello Famiglia, Thanks for using our service, We take good note of your comments that will help us improve our service. Have a nice day and a nice week-end and once again thanks for using our service and we hope we'll have the pleasure of welcoming you again in one of our 6 locations in Paris. City-Locker's Team
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evelyne T.
Rating: 4 out of 5
following a purchase from 01/07/2023
Very practical, we are delighted with this service.
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Response from CITY-LOCKER Paris
Hello Evelyne, Thank you for sharing your opinion with us. We are delighted that you enjoyed your stay at CityLocker and hope to see you again soon in one of our lockers. Have a nice day.
D
Dearbhla B.
Rating: 4 out of 5
following a purchase from 04/07/2023
Good location and easy access to the room and lockers.
Response from CITY-LOCKER Paris
Hello Dearbhla, Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon. Have a good day.
V
Verified Buyer
Rating: 3 out of 5
following a purchase from 03/07/2023
good but can be improved and simplified
Response from CITY-LOCKER Paris
Hello Guido, Thanks for using our service and sorry it does not reach your expectations. We take good note of your comments, can you tell us more about what would you like to be improved and simplified ? Have a nice day and a nice week-end and once again thanks for using our service and we hope we'll have the pleasure of welcoming you again in one of our 6 locations in Paris. City-Locker's Team.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/06/2023
Muy buen servicio pero llevaba 2 maletas grandes (piezas de hasta 25 kg) y apenas cupieron.
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Response from CITY-LOCKER Paris
Hello Ricardo, Thank you for sharing your opinion with us. The measurements of a locker are indicated on our site and they can accommodate up to 4 IATA-standard cabin suitcases or a large suitcase and a small bag. Of course, this also depends on the size of your suitcases themselves. We hope to see you soon in one of our lockers, and wish you a very pleasant day!
V
Verified Buyer
Rating: 4 out of 5
following a purchase from 02/07/2023
With the help of Google map we found City Locker.Although the system was easy & we had no problems I found the location of the City Lockers was in a dirty & unsafe area.I would not have liked to gave gone there when it was dark.Therefore I would not use City Lockers again.
Response from CITY-LOCKER Paris
Hello Louise, Thank you for sharing your opinion, We are sorry if our service did not reach your expectations. However, our shops are cleaned daily and we can't be taken as responsible of the neighborhood. Have a good day from the City-Locker's Team.
V
Verified Buyer
Rating: 4 out of 5
following a purchase from 30/06/2023
It was a bit far from Chatelet Les Halles.
Response from CITY-LOCKER Paris
Hello Mikko, Thank you for sharing your opinion, We are sorry if the localisation of our storage didn’t fit your expectations. However, storage’s addresses are clearly indicated on the website just before ordering a booking. Furthermore, there is also a Google Maps which allows you to measure the distance and time from your departure location to the storage. We wish you a great day and we hope to see you in one of our storage very soon.
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/06/2023
It wasn't fully clear that it was an online booking only when I looked online, but it was fairly easy to book when I arrived. Otherwise it was excellent!
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Response from CITY-LOCKER Paris
Hello James, Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker and we are taking good notes of your comment. We hope to see you again in one of our storages very soon. Have a good day.
V
Verified Buyer
Rating: 4 out of 5
following a purchase from 28/06/2023
The lockers are fine but we had A LOT of difficulty finding the site.
Response from CITY-LOCKER Paris
Hello Cathy, Thank you for sharing your opinion, We are sorry if the localisation of our storage didn’t fit your expectations. However, storage’s addresses are clearly indicated on the website just before ordering a booking. Furthermore, there is also a Google Maps which allows you to measure the distance and time from your departure location to the storage. We wish you a great day and we hope to see you in one of our storage very soon.
V
Verified Buyer
Rating: 4 out of 5
following a purchase from 02/07/2023
Sitio ideal para dejar las maletas en Paris
Response from CITY-LOCKER Paris
Hello Javier, Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon. Have a good day.
V
Verified Buyer
Rating: 4 out of 5
following a purchase from 02/07/2023
I give it only 3 stars because I should have the option for hours or half a day.
Response from CITY-LOCKER Paris
Hello David, Thank you for using our service. Regarding the price, it is from 12€ for 14 hours for up to 4 luggages means 0,22€/hours/luggage for a full day rent. We guaranty you won't find a cheaper price in Paris unless you leave your luggage to a friend apartment :)! We hope we will have the pleasure of welcoming you again in one of our 6 locations in Paris. Have a nice evening.
V
Verified Buyer
Rating: 4 out of 5
following a purchase from 26/06/2023
Did what we needed
Not so close to the station
Could have more capacity
Response from CITY-LOCKER Paris
Hello Robert, Thank you for sharing your opinion, We are sorry if the localisation of our storage didn’t fit your expectations. However, storage’s addresses are clearly indicated on the website just before ordering a booking. Furthermore, there is also a Google Maps which allows you to measure the distance and time from your departure location to the storage. We wish you a great day and we hope to see you in one of our storage very soon.
V
Verified Buyer
Rating: 4 out of 5
following a purchase from 30/06/2023
Although the ad advised their was room for 4 cabin sized suitcases, we had 3 soft shell cabin suitcases & a expandable carry bag & it was a little tight. Maybe if we had 4 hard shell suitcases they may have fitted in easier.
Everything else was great; value for money, we booked the previous day, website ease of use, confirmation email & text, directions & ability to access the locker whenever we needed to during the day. I would use this service in future.
Response from CITY-LOCKER Paris
Hello Kathryn, Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon. Have a good day.
V
Verified Buyer
Rating: 4 out of 5
following a purchase from 27/06/2023
Very good idea as our suitcase couldn’t be with us during a day out in Paris. Very easy to control however quite expensive but at least our belongings were safe.
Response from CITY-LOCKER Paris
Hello, Thanks for using our service, We are glad that you appreciate your visit at City-Locker and we take good note of your comment, that will help us improve our service. Have a nice day and a nice week-end and once again thanks for using our service and we hope we'll have the pleasure of welcoming you again in one of our 6 locations in Paris. City-Locker's Team
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/06/2023
Reservations no problem.
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Response from CITY-LOCKER Paris
Hello Fred, Thank you for sharing your opinion with us. We are delighted that you enjoyed your stay at CityLocker and hope to see you again soon in one of our lockers. Have a nice day.
V
Verified Buyer
Rating: 4 out of 5
following a purchase from 27/06/2023
Buono
Response from CITY-LOCKER Paris
Hello Stefano, Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon. Have a good day.
V
Verified Buyer
Rating: 4 out of 5
following a purchase from 26/06/2023
It was difficult to open the door when we were back to pick up our bags. There were no easy instructions how to open the door
Response from CITY-LOCKER Paris
Hello, Marion Thanks for using our service and sorry it does not reach your expectations. We take good note of your comments that will help us improve our service. Have a nice day and a nice week-end and once again thanks for using our service and we hope we'll have the pleasure of welcoming you again in one of our 6 locations in Paris. City-Locker's Team
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 27/06/2023
Rental 15€ for 4h ... it's BCP too expensive. There should be hourly billing for less than 12 hours of rental, for example.
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Response from CITY-LOCKER Paris
Hello Thomas, Thank you very much for entrusting us with your luggage, we are sorry if you found our service expensive, we always try to offer the best service at the best price available given that our rates are for lockers and not per baggage and that you can put up to 4 bags per locker or maximum 3.75€ per baggage for one day (8:00-22:00). We hope to see you again and wish you a pleasant day!
V
Verified Buyer
Rating: 1 out of 5
following a purchase from 23/06/2023
Email didn’t include the pin code and no one responded so had to book elsewhere and didn’t receive a refund
Response from CITY-LOCKER Paris
Bonjour It sounds you have had a problem in using our service? If so sorry about it. Have you contact the costumer service? The hotline? Please let us know at [email protected]. We will be very happy to help you. Have a good day
V
Verified Buyer
Rating: 4 out of 5
following a purchase from 22/06/2023
Good location for storing luggage. Only downside is that the shop is quite small and if it's busy there's not much room to move. Not a big deal though as dropping off cases only takes a few minutes.
Response from CITY-LOCKER Paris
Hello Kirsty, Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon. Have a good day.
V
Verified Buyer
Rating: 4 out of 5
following a purchase from 27/06/2023
Es war alles so wie es sollte.Sehr einfach zu verstehen. ideal wenn man zwischendurch Gepäck nicht schleppen möchte…immer wieder
Response from CITY-LOCKER Paris
Hello Peter, Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon. Have a good day.
V
Verified Buyer
Rating: 4 out of 5
following a purchase from 26/06/2023
Good experience over all. We wish we would’ve been able to pick up our items later. The number 3 key on the inside key pad was not working well, which made it hard to input codes.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/06/2023
If we can find out how many are left, it will be useful for users.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 24/06/2023
Good, practical, but a bit expensive. 3 euro increase since April.
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Response from CITY-LOCKER Paris
Hello Maryline, On the site it says from 2€, you can access the information on the site The price is 12.00 €/day per locker for one day (8:00-22:00) (15.00 €/day on weekends and public holidays) For reservations of several days, the rates are degressive. On certain days, special offers are available for as little as €2/day.
A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 18/03/2023
More expensive than the lockers in the station and not accessible 24/24h. I had to take a rental in the station because my train left at 8am and citylockers opens at 8am (this was not specified in the online reservation).
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Response from CITY-LOCKER Paris
Hello Aurélie, Thank you for your feedback. However, the opening hours of our lockers are indicated on our website by selecting the locker and then in the description, once you have clicked on it. The City-Locker team wishes you a good day.
V
Verified Buyer
Rating: 3 out of 5
following a purchase from 12/06/2023
Good location but needs better security and possibly WIFI.
Response from CITY-LOCKER Paris
Hello Ian, Thanks for using our service, We take good note of your comments that will help us improve our service. What do you mean by better security? to use our service you have an individual access code to the city locker a code for your locker and you are under video. What needs to be improve? Have a nice day and a nice week-end and once again thanks for using our service and we hope we'll have the pleasure of welcoming you again in one of our 6 locations in Paris. City-Locker's Team
V
Verified Buyer
Rating: 3 out of 5
following a purchase from 02/06/2023
Easy to find, difficult to open the door
Response from CITY-LOCKER Paris
Hello, Thanks for using our service, We take good note of your comments that will help us improve our service. Have a nice day and a nice week-end and once again thanks for using our service and we hope we'll have the pleasure of welcoming you again in one of our 6 locations in Paris. City-Locker's Team
A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 22/04/2023
Impossible for us to have made the trip. Due to force majeure. My wife broke her foot... Impossible to get a refund.
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Response from CITY-LOCKER Paris
Hello André, We have received your request for a refund, but no reason was given for your request. Consequently, in accordance with article 2.6 of our General Terms and Conditions of Sale, we do not provide refunds except in the case of technical problems and certain other exceptional reasons. On behalf of the City-Locker team, we wish you a pleasant day.
V
Verified Buyer
Rating: 1 out of 5
following a purchase from 17/06/2023
Very poorly managed .When I went to pick up my luggage, an incident happend that the auto-lock door didn't open. So I couldn't enter the room. I checked and entered my PIN many times, but it didn't open at all. A couple close to me noticed the trouble, they told me their PIN and finally the door opened. If I didn't meet them ,I would miss the Eurostar on the way home. I won't use it next time.
Response from CITY-LOCKER Paris
Bonjour MANAMI we are so sorry for the problem you have had; Could you please give us more information about it like : at what time you were here? Have you called the hotline for assistance? Thanks for helping understanding what happened. It appears on our system that at 10:33 you manage to enter. We have also check our security camera and shows that at this time someone the locker that was assigned to you. Thanks a lot for helping understanding what happened and once again sorry for the problem.
V
Verified Buyer
Rating: 3 out of 5
following a purchase from 20/06/2023
It is too far from the Effiel Tower
Response from CITY-LOCKER Paris
Hello Maria, Thank you for sharing your opinion, We are sorry if the localisation of our storage didn’t fit your expectations. However, storage’s addresses are clearly indicated on the website just before ordering a booking. Furthermore, there is also a Google Maps which allows you to measure the distance and time from your departure location to the storage. We wish you a great day and we hope to see you in one of our storage very soon.
A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 22/06/2023
No explanation on site, hotline not answering, sms in the end.
Dehumanized service that can only work with a smartphone.
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Response from CITY-LOCKER Paris
Hello Marie-Pierre, Thank you for taking the time to leave a review of our service. We're sorry we didn't fully meet your expectations. More details from you about your experience would help us to improve the quality of our service. Thank you for your time.
V
Verified Buyer
Rating: 3 out of 5
following a purchase from 22/06/2023
Too expensive and could use some ventilation. Also each locker only fit 2 suitcases.
Response from CITY-LOCKER Paris
Hello Fred, Thank you for using our service. Regarding the price, it is from 12€ for 14 hours for up to 4 luggages means 0,22€/hours/luggage for a full day rent. We guaranty you won't find a cheaper price in Paris unless you leave your luggage to a friend apartment :)! Furthermore, the lockers sizes are written on our website and can be stored up to 4 luggages (IATA Regulations), it also depends on the luggages size of course. We hope we will have the pleasure of welcoming you again in one of our 6 locations in Paris. Have a nice evening.
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/06/2023
Not bad, a little overpriced
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Response from CITY-LOCKER Paris
Hello Faustine, Thank you for sharing your opinion with us. The prices of our lockers can be consulted on the website before booking, and they are very reasonable. It is important to note that the price indicated corresponds to the price per locker and that they can accommodate up to 4 suitcases, but we are sorry if they did not suit you. In addition, we offer a sliding scale of charges, down to 2 euros per day if you book for several days. We wish you an excellent day and hope to see you soon in one of our spaces.
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