City-Locker Paris consistently delivers convenient, well-located lockers that are easy to use and secure, with clear directions and simple access via a door code. The lockers are described as spacious and practical, enabling multiple bags or backpacks to be stored comfortably, and the locations near major transit hubs or landmarks make drop-off and pick-up straightforward. Customers highlight quick and reliable service, intuitive interfaces, and a smooth experience from arrival to departure, with several noting the value and practicality for early arrivals or sightseeing days. Overall, the service is praised for reliability, accessibility, and peace of mind in securely storing belongings.
Very good except that to open my locker when I left I entered the code 4 times and it wouldn't open. I panicked a bit. For the rest, well secured
Translated reviews
Response from CITY-LOCKER Paris
Hello and thank you for taking the time to bring this problem to our attention. As we are very concerned about our customers' satisfaction, we have taken your feedback into account and will ensure that this problem does not recur. We look forward to seeing you again in better conditions.
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 13/04/2023
functional, but a little shabby.
Translated reviews
Response from CITY-LOCKER Paris
Bonjour, Thanks for your feedback; not sure to understand what you mean by "shabby"....... Are you talking about the location? If yes we can not be responsible about the people living there.
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/04/2023
Location not too far from the metro. More reassuring than entrusting my luggage to a store. Unbeatable price for 4 pieces of luggage (normally 5 to 6 euros per piece).
Translated reviews
V
Verified Buyer
Rating: 3 out of 5
following a purchase from 08/04/2023
Good location but a little tricky to find.
V
Verified Buyer
Rating: 4 out of 5
following a purchase from 08/04/2023
Worked and reliable. Good availability for a last minute booking
V
Verified Buyer
Rating: 1 out of 5
following a purchase from 08/04/2023
I was never able to use the locker on Saturday April 8. Neither I nor my husband were able to access the lockers. 30€ wasted. Nobody picked up the phone. About 10 people were inside with the same issue. We have videos. Please give me a refund.
Response from CITY-LOCKER Paris
Bonjour Thanks for your message We have check in our systems and see that you have open your locker at 12:18 am and reopen it at 18:40. As you are the only one to have the codes who cannot be? We have also check our camera and your locker has been used. Why are you asking for a 30€ refund as you only book and used one? For some reason we do not understand you are lead. Send us your video it will e very interesting. Other people outside at the same time where propanly booking ….
V
Verified Buyer
Rating: 4 out of 5
following a purchase from 05/04/2023
It's convenient. Easy to check in. But the locker only fits 3 luggages instead of 4 as advertised.
V
Verified Buyer
Rating: 4 out of 5
following a purchase from 08/04/2023
Good
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/04/2023
I would have liked to have been able to choose a lower locker as I was travelling alone and I am a woman of a certain age so it would have been difficult to fit a heavy suitcase in an upper locker.
Translated reviews
Response from CITY-LOCKER Paris
Thank you Nathalie for taking the time to leave a review of our service; we're sorry we didn't fully meet your expectations. Our hotline available from 8:00 to 22:00 could have helped you change lockers. Please do not hesitate to contact us again. Thank you for your patience.
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/04/2023
No tuve problemas con el francés pero se agradecerían otros idiomas
Translated reviews
Response from CITY-LOCKER Paris
Hello Beatriz, Thank you for your opinion, We would like to inform you that other languages are available on the CityLocker's website (English, Italian, German, Japanese, Spanish, Brazilian). We wish you a great day and hope to see you back in one of our storages very soon !
V
Verified Buyer
Rating: 4 out of 5
following a purchase from 07/04/2023
Everything ok - only one problem: we had to try several times to get into the shop.
V
Verified Buyer
Rating: 3 out of 5
following a purchase from 03/04/2023
Kept my luggage secure as I needed it but expensive for what it was
A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 03/04/2023
Very bad. When we arrived. People were stuck inside because the code to open the door didn't work. We didn't leave our suitcases for fear of being locked out too; I lost 15 euros and we left our suitcases elsewhere.
Translated reviews
Response from CITY-LOCKER Paris
Hello We are very surprised to read your message because our system informs us that you dropped off your belongings at 10:37 and picked them up at 18:33. Our system allows us to track locker opening times. What's more, you are not asked for a code to exit. We have just sent you an e-mail to get more information so that we can of course reimburse you if you have really encountered a problem.
V
Verified Buyer
Rating: 4 out of 5
following a purchase from 01/04/2023
Very easy to book and pay.
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/03/2023
control, easy access to the locker
Translated reviews
V
Verified Buyer
Rating: 4 out of 5
following a purchase from 01/04/2023
Very easy and good location
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/03/2023
I didn't manage to use my code to open the front door, but fortunately there were a lot of people around, which made things easier. Very practical for 4 suitcases.
I'll use it again.
Translated reviews
V
Verified Buyer
Rating: 1 out of 5
following a purchase from 27/03/2023
Very bad experience. I almost lost my airplane due to a problem with the door locker that we cannot open.
Response from CITY-LOCKER Paris
Thanks for using our service and sorry for the problem you have had. Could you please give us more information about what happened as it sounds that you have not contact us either by phone or mail to help you. That will helped us understanding what happened with your booking Thank you very much
V
Verified Buyer
Rating: 1 out of 5
following a purchase from 27/03/2023
Good Day
I was unable to locate lockers in the Gare De Nord location. The attendants working there sent me to another locker location and said there was no City Locker. I paid in advance and tried to contact City Lockers by email and no one ever responded.
Thank you
Response from CITY-LOCKER Paris
Bonjour Sorry you did not found us as we are outside the railway station as clearly indicated in our booking confirmation. Address and direction are indicated by google map on our booking confirmation. The hotline can be reach by phone and not mail especially for emergency. We will be very happy to offer you a credit note valid 6 months even though we are not responsible for this matter. Please contact [email protected] Thank you
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 24/03/2023
ok. Not too usable on the laptop.
Translated reviews
Response from CITY-LOCKER Paris
Hello Henry and thank you for taking the time to bring this problem to our attention. As we are very concerned about our customers' satisfaction, we have taken your feedback into account and will ensure that this problem does not recur. We look forward to seeing you again in better conditions.
V
Verified Buyer
Rating: 3 out of 5
following a purchase from 03/03/2023
This location is described as "five minutes from Les Halles," but it's more like 15-20 minutes walking, which is a long way to drag heavy bags. Otherwise, it worked fine.
Response from CITY-LOCKER Paris
Hello Lorraine, Thank you for sharing your opinion, We are sorry if the localisation of our storage didn’t fit your expectations. However, storage’s addresses are clearly indicated on the website just before ordering a booking. Furthermore, there is also a Google Maps which allows you to measure the distance and time from your departure location to the storage. We wish you a great day and we hope to see you in one of our storage very soon.
V
Verified Buyer
Rating: 3 out of 5
following a purchase from 26/03/2023
Helps with keeping luggage secure, but the difficulty in contacting support is annoying.
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 26/03/2023
A great way to enjoy the day without your luggage.
The first city locker we wanted wasn't easy to find, and once we did, we couldn't get inside.
The second city locker was better signposted but we had a problem with the front door not recognizing the code straight away.
Translated reviews
Response from CITY-LOCKER Paris
Hello and thank you for taking the time to bring this problem to our attention. As we are very concerned about our customers' satisfaction, we have taken your feedback into account and will ensure that this problem does not recur. We look forward to seeing you again in better conditions.
V
Verified Buyer
Rating: 4 out of 5
following a purchase from 09/03/2023
Having to make an account and all that is a hassle, specially when you are in a hurry and you must have internet access, there is no physical person to assist, but location is convenient, not far from subway. The lockers are clean and location easy to find.
V
Verified Buyer
Rating: 4 out of 5
following a purchase from 24/03/2023
I loved using City Locker! I only wish it was available for a few hours instead of the entire day....
V
Verified Buyer
Rating: 3 out of 5
following a purchase from 22/03/2023
Too expensive for just a bag for 3 hours
Response from CITY-LOCKER Paris
Hello Madalin, thank you for sharing your opinion. The prices of our lockers can be found on our website and they are really reasonables. It’s important to notice that the indicated price matches the price by locker which can contain up to 4 suitcases but we are sorry if the prices didn’t fit your expectations. Furthermore, the price for some days can decrease down to 2 euros if you book for several days. We wish you a very good day and we hope to see you again in one of our storages very soon
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/03/2023
It works
Translated reviews
Response from CITY-LOCKER Paris
Hello, thank you for using our service and for your feedback. As we are constantly striving to improve our quality of service, please let us know if you have encountered any difficulties, so that we can rectify any malfunctions and make improvements. Thank you very much.
V
Verified Buyer
Rating: 4 out of 5
following a purchase from 19/03/2023
very smart design and i felt very secure leaving my bags there, however it was a bit difficult to find
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 19/03/2023
A little expensive
Translated reviews
Response from CITY-LOCKER Paris
Hello, thank you for sharing your opinion with us, the prices of our lockers can be consulted on the website before booking and they are very reasonable. It is important to note that the price indicated corresponds to the price per locker and that they can accommodate up to 4 suitcases but we are sorry if they did not suit you. What's more, our rates are sliding scale, down to 2 euros per day if you book for several days. We wish you an excellent day and hope to see you soon in one of our spaces.
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/02/2023
The order went very well
Translated reviews
Response from CITY-LOCKER Paris
ANNE-CLAIRE We would like to thank you most sincerely for your message, which rewards the efforts of our entire team to provide our customers with total satisfaction. We are delighted to have been able to provide you with a quality service and a response adapted to your needs.
V
Verified Buyer
Rating: 4 out of 5
following a purchase from 16/03/2023
Its very easy to use. Instruction is clear. Wish it was little bit closer to station. Not easy to carry big luggages on those sidewalks. But overall its good options to have.
V
Verified Buyer
Rating: 4 out of 5
following a purchase from 12/03/2023
Good service. Too bad it closes so early (10pm)
V
Verified Buyer
Rating: 4 out of 5
following a purchase from 16/03/2023
To fare away
Response from CITY-LOCKER Paris
Hello Wolfgang, thank you for your opinion, However, CityLocker Gare du Nord is located exactly between the two train stations ( 7 min (550m) to Gare du Nord and 5 min (400m) to Gare de l'Est) so we don't really understand from what place we are to far away. CityLocker's team wish you a great day.
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/03/2023
Good
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/03/2023
Good, practical.
Translated reviews
V
Verified Buyer
Rating: 4 out of 5
following a purchase from 16/03/2023
It’s $15 per locker not $2, they discount the more days you get. Kinda misleading but hey welcome to Paris hope you brought your entire savings. $5 for water.
V
Verified Buyer
Rating: 4 out of 5
following a purchase from 06/03/2023
Good solutio
V
Verified Buyer
Rating: 4 out of 5
following a purchase from 10/03/2023
We used it for an evening flight after an early checkout. It was very easy to use, easy navigation, and very helpful for us.
Only downside - from the website we got the impression the locker will be much bigger. no way we could fit 4 suitcases in this locker.
V
Verified Buyer
Rating: 4 out of 5
following a purchase from 14/03/2023
Hjjbj
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/03/2023
No problems to report, a discreet, easily accessible and practical place. The lockers are practical and can hold a lot of stuff, which is what I was afraid of, for a relatively affordable price for a day.
Translated reviews
We use cookies for audience measurement and improving user experience.
English 
Français 
Español 
Portuguese 
Italiano 
Deutsch 