Customer reviews of CITY-LOCKER Paris

The keypad is jammed so typing in the code is not easy. Also, everywhere they advertise "From €2" but it's minimum €15 for a day, so that's false advertising which is not right.
But good service if you're desperate :)

Has a problem and never got a response back.

Excellent service. We store our luggage in the Le Halles location. Be aware that the address is not in the mall but like 8 minutes walk so if you need a train for/from the airport you need to take the time and the distance in consideration

Very very very pricy

Un po’ sporco, ma molto funzionale. Consigliato.

Everything went fine, but the prices should be different according to the time you need to keep the suitcases. You pay the same if you use the locker the entire day or half a day or even one hour and it doesn't make sense. Also, the day you pay shouldn't end at 10pm, it also doesn't make sense since it's an automatic place and you pay an entire day of locker.

Easy and fast booking.

The front door opened only after contacting the customer service. But they helped immediately.

No service, it was all self-service. Happy to pay the fine as it was my fault but nothing can be done till the next day was ridiculous. This is supposed to bring convenience but it’s the other way around.

Wij ontvingen tweemaal dezelfde code

After I had put the luggage in the compartment, I wanted to try opening it again for later, just to be on the safe side. Well, the code I entered was no longer accepted and the compartment could no longer be opened. But the code I entered was definitely correct. To be honest, I also had the feeling that someone in the background was having fun and deliberately not accepting the code. I was able to open it a few hours later, but City Locker definitely ruined the last day of my holiday, because the whole time I couldn't be sure that I would be able to get my luggage out again in time. I was thinking about my luggage the whole time. Next time, I will use the locker at the station.

Everything worked well, no complaints.

There's nothing to say about safety and cleanliness. However, it's a bit expensive and it's a pity not to have the choice of the time needed for parking. But the lockers are a good idea.

Lockers were great but the codepanel on the frontdoor was old and from times to times the door didn't open even when the code was right

I traveled to Paris in late May and had several hours before I could check into my Air BnB and didn’t want to haul my bags everywhere. I used the Châtelet - Les Halles lockers for several hours. It was close by to the major tourist spots. I booked online and didn’t get a code for the door/locker immediately but emailed the company with my confirmation booking # and they resent a code in the following hour. I would use this company again and recommend for luggage storage.

....

Not very ergonomic on the mobile.

Perfect but a bit expensive.

Very easy to book. Very small room with no air. Difficult to operate the code to open both the access door and the locker for depositing suitcases.

easy and good

Very good

The reserved locker was not available. Emergency telephone number responded too late. After our Paris trip we've sent citylocker an email regarding the refuind of the locked. Since than (1,5 week ago)no answer from citylocker.

Good, easy and safe

I had to pay for two lockers since I never got confirmation from the first. Then when I finally got my locker the door didn't work so I had to call customer service, who didn't answer. I had to bargain with someone over text to re-send my new code. The entire process was more expensive and took more time than a supposedly "convenient" service.

I wish they were open for longer and not just till 10 PM. We had to run to make it on time.

La navegacion perfecta

Dear

reserve 7 taquillas y nos sobraron 4

All good.could be cleaner.....

A scam: the website says "starting from 2 euros", but I actually had to pay 30 euro for dropping my luggage a few hours. Indeed the lockers are very small and you'll probably need more than one. In my case 2 at 15 euro each. Notice that everything is authomatic so they don't even give work to a guardian!

Excellent locker room, 4 stars and not 5 just because is close to tour Eiffel but I expected it to be closer, anyway absolutely suggested

Too expensive

good

It worked perfectly.

This was a reasonably priced Service, and a good solution to a later check in at my Airbnb. It was completely self service, so make sure to bring your codes. The lockers were roomie and clean. I did wish that I could have specifically chosen a lower locker, as it was a bit challenging to lift my heavy suitcase without assistance. But, I probably should’ve packed lighter.

Good

while booking two lockers I received a failed notification, so I booked it online again.
Funny enough it turns out the first booking wasn´t a failure, the fee was charged two times and I ended up having 4 lockers, while I only needed 2 and used only two There is no way to cancel.
So - the lockers are what they are - funtioning, but the booking system is below zero

A bit far from the Eiffel tower.

Since the queue for lockers at Gare du Nord was insanly long, we were happy, we found the offer from city locker. Everything worked out fine, but it wasn't exactly cheap (€15; whe only used one locker for about 5 hours).

Very useful service, esay booking, quick confirmation. Both the room and the lockers were very clean. Price is fair. I give 4 star instead of 5 just because in two out of two venues I had a bit of problem with the keypads that open the door. But the overall impression is still very positive.