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C
Rating: 4 out of 5
Fácil de reservar, rápido y muy útil
Customer reviews of CITY-LOCKER Paris
Trust Attestation
9,5
/10
Overall rating: 9,5 out of 10
Based on 11 610 published reviews
Summary of reviews
CITY-LOCKER Paris provides accessible, well-located lockers close to major sights and transport hubs, with spacious units and easy, practical access. The service emphasizes security and a smooth process, including personal access codes and a clear, efficient booking experience, making it convenient to store luggage while sightseeing or waiting for a flight. Customers consistently highlight convenient locations near the Eiffel Tower, Opéra Garnier, Notre Dame, and central areas, along with reliable, straightforward use and helpful staff. Overall, the experience is described as practical, safe, and user-friendly, enabling visitors to enjoy their day with luggage secured.
Reviews 1, 3 and 4 stars
Reset filtersS
Rating: 4 out of 5
12 € the box for a few hours for a bag, it is expensive. Otherwise very practical
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M
Rating: 4 out of 5
The door to enter the room was open when we wanted to collect our luggage. Everybody could enter, not very protecting… For the rest is was perfect and worked easily!
C
Rating: 4 out of 5
Few minutes to book, clear information to open the main door and our locker. Will definitely use city locker in the future
S
Rating: 4 out of 5
Booking was simple and efficient. Information received by email and SMS. I just find a lack of explanation on the rates, which change quickly from one day to another if you don't make the reservation immediately.
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M
Rating: 4 out of 5
Practice
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A
Rating: 3 out of 5
Het was goed. Maar het is wel duur. Wij wilden het maar 2uur en half gebruiken, en het had fijn geweest moesten we kunnen voor beperkte tijd huren. Op zich was de services wel vlot.
S
Rating: 3 out of 5
expensive for the service
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Response from CITY-LOCKER Paris
Thank you very much Sylvain for entrusting us with your luggage. We are sorry if you found our service expensive, we always try to offer the best service at the best price available by guaranteeing you the highest level of SECURITY for your luggage. However, you dropped off your luggage at 12:32 and picked it up at 17:11, i.e. almost 5 hours of use, i.e. an average of 2.4 euros per hour, certainly for several pieces of luggage. I challenge you to find a cheaper service in Paris, unless you drop off your luggage at a friend's! Hope to see you again at CITY-LOCKER!
L
Rating: 3 out of 5
L’ambiente era sporco con una bottiglia di vetro spaccata per terra e un forte odore di birra , nonostante questo rimane un servizio molto comodo.
Response from CITY-LOCKER Paris
Hello, Lorenzo Thanks for using our service and sorry it does not reach your expectations. We take good note of your comments that will help us improve our service. Have a nice day and a nice week-end and once again thanks for using our service and we hope we'll have the pleasure of welcoming you again in one of our 6 locations in Paris. City-Locker's Team
Á
Rating: 3 out of 5
Dirty
A
Rating: 4 out of 5
I love the concept of city locker. great location. But i'm 4"9 and was auto assigned the top locker. I had a lot of trouble lifting my large suitcase above my head to get it in. Took me many tries. Add stools maybe, or the ability to select top or bottom preference in the future.
G
Rating: 4 out of 5
Easy
T
Rating: 1 out of 5
People spent the night in the room
Weiter
Weiter
Response from CITY-LOCKER Paris
Bonjour not sure to understand what you say. Our CITY-LOCKER are closed from 10 pm to 8:00 am under alarma and video so that is is impossible for people to sleep in. Are you sure your are talking about us? Thank you
E
Rating: 3 out of 5
El sitio está bien, y es fácil acceder con los códigos, pero tuvimos que alquilar dos taquillas porque en una no cabían, llevábamos dos de cabina pequeñas y otra un poquito más grande, así que 30€ por 3 maletas y un total de 3h que estuvieron es algo caro. Pero si vas con un par de cabina y aprovechas el día completo te compensa .
W
Rating: 4 out of 5
at €15, it's not the cheapest of options but it really helped us out and worked like a charm. easy peasy.
J
Rating: 4 out of 5
Make it 24/7
S
Rating: 3 out of 5
While it was easy to navigate and close to the station, it did not fit as much as it said it could so I was required to buy two lockers.
Response from CITY-LOCKER Paris
Thank for using our service Shannon The size of the lockers is H.61cm x W.48cm x D.85cm. This dimension is suitable for most large suitcases and should allow to fit up to 4 small luggages international IATA format (55 x 35 x 20cm) so that the number that can feat in on luggage depends of your locker size. So our lockers can feat up tu 4 luggaes ONLY and ONLY if the size of locker ins under or equal to the IATA format (55 x 35 x 20cm)
S
Rating: 4 out of 5
It does the job, it's secure. What's missing is an hourly rate, when the need is short.
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P
Rating: 3 out of 5
Location was good.
Response from CITY-LOCKER Paris
Bonjour Philip, Merci de nous faire part de votre avis, Nous sommes heureux que vous ayez apprécié votre passage chez CityLocker et espérons vous revoir très vite au sein de l’une de nos consignes. Bonne journée.
P
Rating: 4 out of 5
THE LOCATION OF CITY LOCKER ON GOOGLE IS NOT GOOD (the address is on a street parallel to the right street). The door of the locker where I put my suitcase closes very badly. Otherwise everything went well.
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M
Rating: 4 out of 5
beaucoup trop cher mais bon, bien utile…
P
Rating: 4 out of 5
Bom serviço, recomendo.
A
Rating: 4 out of 5
Excellent service. I was only concerned to find all the boxes already taken. It would help to know availability online
E
Rating: 4 out of 5
Good service. A bit deceptive when it’s marketed as lockers from €2/day, only to open it to a €15 minimum and full day locker when only needed for an hour or so
T
Rating: 4 out of 5
It could always be easier and more intuitive. In today's world, the fastest and clearer, the better. Companies than make their services super easy and fast are the winners.
M
Rating: 3 out of 5
In the end, I had to pay for a second locker because, contrary to what was indicated, the lockers don't take 4 suitcases...
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Response from CITY-LOCKER Paris
Thank you for using our service. We would like to remind you of the size of our lockers, which are specified on our website: W.48cm H.61cm D.85cm This size fits most large suitcases and can hold up to 4 pieces of IATA international size cabin luggage (55 x 35 x 20cm). Have a nice evening
I
Rating: 4 out of 5
When we first arrived, we had a little trouble opening the door. But after that, everything went smoothly.
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D
Rating: 4 out of 5
Rather practical site, but beware of the location, which can be quite remote with suitcases.
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M
Rating: 4 out of 5
Easy and efficient to use. We would have liked access to larger lockers to accommodate several large suitcases. For a family, having to use 5 lockers is a real drain on the budget.
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C
Rating: 3 out of 5
El servicio genial, pero para nosotros, PEQUEÑAS
Response from CITY-LOCKER Paris
Thank for using our service The size of the lockers is H.61cm x W.48cm x D.85cm. This dimension is suitable for most large suitcases and should allow to fit up to 4 small luggages international IATA format (55 x 35 x 20cm) so that the number that can feat in on luggage depends of your locker size. So our lockers can feat up tu 4 luggaes ONLY and ONLY if the size of locker ins under or equal to the IATA format (55 x 35 x 20cm)
O
Rating: 1 out of 5
Le code de la porte ne marchait pas...
Response from CITY-LOCKER Paris
Bonjour Oussama we are so sorry for the problem you have had; Could you please give us more information about it like : at what time you were here? Have you called the hotline for assistance? Thanks for helping understanding what happened. Thanks a lot and once again sorry for the problem.
M
Rating: 4 out of 5
Clean and practical place for what I had to do. A pity that the front door lock doesn't unlock more easily (error on one character not to be filled in). We could appreciate that there's no time limit (why close at 10pm when everything is automatic?).
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E
Rating: 4 out of 5
very good, small problem with the code, note that you have to enter the code very slowly
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C
Rating: 4 out of 5
Very good and very practical, but it's a shame that you have to collect your bags before 10pm!
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J
Rating: 4 out of 5
Easy to book
S
Rating: 4 out of 5
Too expensive
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Response from CITY-LOCKER Paris
Shunya Thank you for using our service. We take note of your comment and will pass it on to the relevant department. The price of 15€/day/4 pieces of luggage makes our service the cheapest in Paris considering the level of luggage security we offer. We take note of your comments and will do our best to earn your 5 stars on your next visit. We hope to see you again soon.
M
Rating: 4 out of 5
....
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Response from CITY-LOCKER Paris
Hello MICKAEL, Thank you for sharing your opinion with us. We are delighted that you enjoyed your stay at CityLocker and hope to see you again soon in one of our lockers. Have a nice day.
M
Rating: 4 out of 5
It was difficult to put heavy luggage on the top shelf.
It would have been easy if there was a stepping stone.
The procedure for entering the room was easy.
I'm glad I didn't have to go sightseeing with heavy luggage.
It would have been easy if there was a stepping stone.
The procedure for entering the room was easy.
I'm glad I didn't have to go sightseeing with heavy luggage.
S
Rating: 4 out of 5
Practice
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B
Rating: 3 out of 5
Todo excelente pero un poco caro
Response from CITY-LOCKER Paris
Hello Borja, On the site it is written From 2€, you have access to information on the site The price is €12.00/day per locker for one day (8:00-22:00). (€15.00/day on weekends and public holidays) For reservations of several days, the rates are decreasing. Some days benefit from promotions, which can go down to 2€/day.