English 
I
Rating: 4 out of 5
Easy to book and quite affordable, have lockers in very accessible places.
Customer reviews of CITY-LOCKER Paris
Trust Attestation
9,5
/10
Overall rating: 9,5 out of 10
Based on 11 610 published reviews
Summary of reviews
CITY-LOCKER Paris provides accessible, well-located lockers close to major sights and transport hubs, with spacious units and easy, practical access. The service emphasizes security and a smooth process, including personal access codes and a clear, efficient booking experience, making it convenient to store luggage while sightseeing or waiting for a flight. Customers consistently highlight convenient locations near the Eiffel Tower, Opéra Garnier, Notre Dame, and central areas, along with reliable, straightforward use and helpful staff. Overall, the experience is described as practical, safe, and user-friendly, enabling visitors to enjoy their day with luggage secured.
Reviews 1, 3 and 4 stars
Reset filtersR
Rating: 4 out of 5
Good.
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R
Rating: 4 out of 5
Everything went well.
I can recommend the service.
I can recommend the service.
R
Rating: 4 out of 5
Easy reachable, easy working but perhaps a little bit expensive
J
Rating: 3 out of 5
The explanation by sms could be in French and clearer. It would also seem that there is no possibility of deleting a number in the event of a mistake... A reminder the day before or the same day would also be appreciated instead of searching in the messaging system...
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Response from CITY-LOCKER Paris
Hello and thank you for taking the time to bring this problem to our attention. As we are very concerned about customer satisfaction, we have taken your feedback into account and are always striving to improve our service in order to better satisfy our customers. We look forward to seeing you again in better conditions.
H
Rating: 4 out of 5
This is a system, that works simple and fast, to get a possibility for safe storage of items. The location of the lockers is central.
Heinz-Dietmar Schimanko
Heinz-Dietmar Schimanko
P
Rating: 3 out of 5
Interesting concept, box grand, but name your sites after the nearest metro station or street.
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Response from CITY-LOCKER Paris
Hello Patrick Thank you for sharing your opinion with us. We are sorry if the location of our locker did not suit you. However, the addresses of the lockers are clearly indicated on the website just before you make a reservation, along with a Google Maps map showing the location in terms of time and distance from your departure point. We wish you a pleasant day and hope to see you soon in one of our lockers.
L
Rating: 4 out of 5
Tutto molto chiaro
T
Rating: 4 out of 5
Pricey but seamless experience
C
Rating: 4 out of 5
It was pratical.
E
Rating: 4 out of 5
Clear how to order!
R
Rating: 4 out of 5
The only problem I have is that you can't choose which locker to put your suitcase in, so I had to put my large suitcase on top.
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Response from CITY-LOCKER Paris
Thank you for using our service. Lockers are allocated according to availability. In the event of a problem, our Hotline, open from 8:00 to 22:00, will be happy to help you and will have assigned you a low locker. Please do not hesitate to contact us next time. See you soon at CITY-LOCKER.
L
Rating: 3 out of 5
To expensive
Response from CITY-LOCKER Paris
Hello Lia, Thank you for using our service. Regarding the price, it is from 15€ for 14 hours for up to 4 luggages means 0,22€/hours/luggage for a full day rent. We guaranty you won't find a cheaper price in Paris unless you leave your luggage to a friend apartment :)! We hope we will have the pleasure of welcoming you again in one of our 6 locations in Paris. Have a nice evening.
A
Rating: 4 out of 5
Good service but a bit too expensive
D
Rating: 4 out of 5
Handling was very easy and locker big enough to put in our two suitcases.
S
Rating: 4 out of 5
Easy to use
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F
Rating: 4 out of 5
Ottimo servizio
R
Rating: 1 out of 5
The apartment for 4 people was supposed to have a bedroom separated by a door, a large table and a large living area, which was not the case.
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Response from CITY-LOCKER Paris
This comment doesn't concern us; we're a luggage storage company, not an apartment rental company.
S
Rating: 4 out of 5
Order ok
N
Rating: 4 out of 5
Very practical service but really expensive because you can't set the time you need.
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Response from CITY-LOCKER Paris
Thank you very much Noëllie for entrusting us with your luggage. We are sorry if you found our service expensive, we always try to offer the best service at the best price available by guaranteeing you the highest level of SECURITY for your luggage. We can never do enough to keep your most precious possessions SAFE. You used your locker from 10:47 to 21:00, i.e. over 10 hours, and paid €15, i.e. €1.5 per hour, for a locker that can hold up to 4 pieces of luggage. I'm not sure you'll find anything cheaper in Paris :) Looking forward to seeing you again at CITY-LOCKER
S
Rating: 4 out of 5
I like the Idea, Easy access, in City Center, next to the station Generally location was good.
As rate I think it's expensive I used only for 3 hr and I paid 15 EUR, what I mean there is no options for hrs only days.
But Generally is a good option and solution
As rate I think it's expensive I used only for 3 hr and I paid 15 EUR, what I mean there is no options for hrs only days.
But Generally is a good option and solution
A
Rating: 1 out of 5
Too expensive. 15 euros for 2 hours? Make options less than 24hours
Response from CITY-LOCKER Paris
Hello , Thank you for using our service. Regarding the price, it is from 15€ for 14 hours for up to 4 luggages means 0,22€/hours/luggage for a full day rent. We guaranty you won't find a cheaper price in Paris unless you leave your luggage to a friend apartment :)! We hope we will have the pleasure of welcoming you again in one of our 6 locations in Paris. Have a nice evening.
S
Rating: 4 out of 5
The storage space was also good. The space was also quite spacious and clean. However, be careful as the keypad is sometimes recognized twice.
K
Rating: 4 out of 5
Useful solution for tourists in the city centre, however the experience is not optimal - no warning that you must book in advance, and we arrived to the door of the locker that was the nearest to our needs in Paris only to find that it is full. Had to schlepp with the luggage to another one.
D
Rating: 4 out of 5
The lock system is well made and secure. No handle on the door tho, locker needs to be pre purchased to enter
A
Rating: 3 out of 5
Relatively expensive luggage storage
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Response from CITY-LOCKER Paris
Thank you very much André for entrusting us with your luggage. We are sorry if you found our service expensive, we always try to offer the best service at the best price available by guaranteeing you the highest level of SECURITY for your luggage. We can never do enough to keep your most precious possessions SAFE. We look forward to seeing you again at CITY-LOCKER.
M
Rating: 4 out of 5
Good position.
Lockers not si big, but it is oj
Lockers not si big, but it is oj
H
Rating: 4 out of 5
It’s great that you can access the locker any time between 8am and 10pm, but the it took quite a lot of attempts to get the code to work. Unsure if this was because of the buttons or if the instructions weren’t clear enough.
N
Rating: 4 out of 5
Everything was ok except the fact that the handle of the front door was missing
D
Rating: 4 out of 5
We have some problems with the acess. The code fail some times.
Z
Rating: 3 out of 5
Paid way in advance and got codes to use the lockers right away, which was good. Olympics street closures and bus detours I did not foresee prevented me from utilizing the lockers. It was close to Champs de Mars (area of opening and closing ceremony for 2024 Olympics). No refunds, so I lost €36!!!
Response from CITY-LOCKER Paris
Hello, Thanks for using our service and sorry it does not reach your expectations. We take good note of your comments that will help us improve our service. Have a nice day and a nice week-end and once again thanks for using our service and we hope we'll have the pleasure of welcoming you again in one of our 6 locations in Paris. City-Locker's Team
P
Rating: 4 out of 5
Lack of hourly or half-day rates
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J
Rating: 3 out of 5
Los casilleros son muy pequeños, creo que decir que caben 4 maletas es engañoso e induce a error.
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Response from CITY-LOCKER Paris
Hello, we'd like to remind you of the size of our lockers: Locker dimensions: W.48cm x H.61cm x D.85cm. This size fits most large suitcases and can hold up to 4 pieces of IATA international size cabin luggage (55 x 35 x 20cm). Indeed, if your luggage is larger, the number of pieces that can fit in a locker is smaller;
L
Rating: 4 out of 5
Easy ans helpful
R
Rating: 4 out of 5
Best solution.
B
Rating: 4 out of 5
Booking method was quick and easy, you receive codes via sms and email to have always them at disposal.
B
Rating: 4 out of 5
Nahe zum Bahnhof
Immer offen und günstig
Immer offen und günstig
M
Rating: 4 out of 5
It was good but number 11 locker doors couldnt close good enough, so we were little bit scared of losing our bags but it was good at the end.
A
Rating: 4 out of 5
Super easy to book and use directly on site, even without advance booking.
W
Rating: 3 out of 5
Not inexpensive
Response from CITY-LOCKER Paris
Bonjour Wai Ching, merci de nous faire part de votre avis, les espaces City-Locker sont surveillés par nos caméras de vidéosurveillance 24h/24h 7j/7, notre équipe veille à ce que vos bagages soient stockés dans la plus grande sécurité possible. Notre assurance couvre également vos effets personnels à hauteur de 1500 euros par casier. Et tout cela à un coût effectivement, et nous sommes les seuls sur Paris à vous proposer ce niveau de sécurisation. Et de plus, ramener au bagages cela coute 3,75€ pour la journée (8:00-22:00) Nous espérons avoir répondu à vos interrogations et vous souhaitons une excellente journée !