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V
Rating: 5 out of 5
Very professional and helpful. Clean and secure. Definitely recommended.
Customer reviews of CITY-LOCKER Paris
Trust Attestation
9,5
/10
Overall rating: 9,5 out of 10
Based on 11 997 published reviews
Summary of reviews
City-Locker Paris consistently delivers convenient, well-located lockers that are easy to use and secure, with clear directions and simple access via a door code. The lockers are described as spacious and practical, enabling multiple bags or backpacks to be stored comfortably, and the locations near major transit hubs or landmarks make drop-off and pick-up straightforward. Customers highlight quick and reliable service, intuitive interfaces, and a smooth experience from arrival to departure, with several noting the value and practicality for early arrivals or sightseeing days. Overall, the service is praised for reliability, accessibility, and peace of mind in securely storing belongings.
Reviews 1, 3 and 5 stars
Reset filtersV
Rating: 5 out of 5
Easy to use and cheap
V
Rating: 5 out of 5
Muy cómodo y muy buen situado.
V
Rating: 5 out of 5
Great idea, close to two big stations and super safe, you can't get in/open a locker with out the unique code.
V
Rating: 5 out of 5
Easy to use, close to the subway station, large cabinet!
V
Rating: 5 out of 5
Website is easy to use and easy to book a locker. Good variety of locations in the city.
A
Rating: 5 out of 5
Perfect from start to finish.
Translated reviews
V
Rating: 5 out of 5
Todo muy bien,repetire en futuros viajes
V
Rating: 3 out of 5
Good idea and practical. The code on the door is the same code as for the lockers. Only one number needs to be added. I find this very insecure. A woman stood constantly at the code field. At first we thought she was looking for her own code because she was constantly doing something on her cell phone. Unfortunately, we were too careless at first and entered the code in front of the woman. Then she just squeezed through the door and was then in the room. She just stood at the code field the whole time and waited for us to enter our code and our luggage. So beware of scammers! The situation was too unsafe for us and unfortunately we couldn't use the locker. Waste of money.
Response from CITY-LOCKER Paris
Hi Sophia, thank you for using our lockers and we are really sorry that you had a bad experience. However, our hotline is reachable in case of any problems and we could have helped you with this situation. Furthermore, although we understand the embarrassment of your situation, we can’t be held in charge of people’s behaviors. We wish you a great day from all City-Locker’s team.
V
Rating: 5 out of 5
Excelent oportunity to enjoy sightseeing ...
V
Rating: 5 out of 5
All good. No problems
V
Rating: 5 out of 5
Worked well, need to book online. Little bit hard to plug the code
V
Rating: 5 out of 5
Easy, seamless, and secure process.
V
Rating: 5 out of 5
IT WAS PERFECT.
V
Rating: 5 out of 5
Very happy..not far from Eiffel Tower..would use them again
V
Rating: 5 out of 5
Muito pratico, rapido e funciona bem todo o esquema digital.
A
Rating: 5 out of 5
Quick registration for immediate access
Translated reviews
V
Rating: 5 out of 5
Super safe. Great value. Hope it was 24/7.
A
Rating: 5 out of 5
Navigation on the app very easy and straightforward, easy payment.
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A
Rating: 5 out of 5
Very good
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V
Rating: 5 out of 5
Excellent luggage facility in the Paris Opera district. East to find and external door and locker codes worked first time. Would recommend and use again myself.
V
Rating: 5 out of 5
Convenient and nice location. Instructions was good on email
V
Rating: 5 out of 5
Secure
V
Rating: 5 out of 5
Everything worked out well and we could enjoy a day in Paris without having to carry around our luggage. Price is ok because the lockers are big enough for more than 1 suitcase.
V
Rating: 5 out of 5
Super easy and convenient. We got on the website and booked our locker as we stood out front. It took maybe 30 seconds to get the code.
V
Rating: 5 out of 5
Really easy and super convenient
A
Rating: 5 out of 5
Great service and very helpful! Thank you
Translated reviews
V
Rating: 5 out of 5
Everything went smoothly. Used it for the day and felt very comfortable keeping my belongings here.
A
Rating: 5 out of 5
Easy to find, accessible, well-priced and above all very safe!
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A
Rating: 5 out of 5
Convenient, secure service. Booking is easy on the website. I recommend it!
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V
Rating: 5 out of 5
Clean. Easy. Safe. Highly recommend.
V
Rating: 5 out of 5
Great!
V
Rating: 5 out of 5
Very easy and handy to use.
V
Rating: 5 out of 5
Loved this
V
Rating: 5 out of 5
easy to book, locate and use ! very safe, large lockers. recommendable !!
V
Rating: 5 out of 5
Very useful service, easy to make a reservation and find the place. Everything went smoothly.
A
Rating: 5 out of 5
I recommend +++
Translated reviews
V
Rating: 5 out of 5
It's perfect deal because you can open and close your locker as many times as you need during the day!! Perfect to sightseeing Paris without minding your luggage:)
A
Rating: 1 out of 5
Impossible to modify or cancel a locker reservation. This penalizes not only the customer, but also future customers who could have benefited from the locker! This is nonsense and outdated business practice.
Translated reviews
Response from CITY-LOCKER Paris
Hello As indicated in the General Terms and Conditions of Sale (which you validated when you placed your order) and in accordance with the provisions of article L. 221-28-12° of the French Consumer Code, reservations are neither exchangeable nor refundable. Only a closure at the initiative of CITY-LOCKER, caused by a technical incident or a case of force majeure, can give rise to a refund or postponement.
A
Rating: 3 out of 5
I had a setback that forced me to cancel my order and I asked for a full or partial refund. This was refused.
Translated reviews
Response from CITY-LOCKER Paris
Hello As indicated in the General Terms and Conditions of Sale and in accordance with the provisions of article L. 221-28-12° of the French Consumer Code, reservations are neither exchangeable nor refundable. Only a closure at the initiative of CITY-LOCKER, caused by a technical incident or a case of force majeure, can give rise to a refund or postponement.