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A
Rating: 5 out of 5
Really great service
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Customer reviews of CITY-LOCKER Paris
Trust Attestation
9,5
/10
Overall rating: 9,5 out of 10
Based on 11 992 published reviews
Summary of reviews
City-Locker Paris consistently delivers convenient, well-located lockers that are easy to use and secure, with clear directions and simple access via a door code. The lockers are described as spacious and practical, enabling multiple bags or backpacks to be stored comfortably, and the locations near major transit hubs or landmarks make drop-off and pick-up straightforward. Customers highlight quick and reliable service, intuitive interfaces, and a smooth experience from arrival to departure, with several noting the value and practicality for early arrivals or sightseeing days. Overall, the service is praised for reliability, accessibility, and peace of mind in securely storing belongings.
Reviews 1, 3 and 5 stars
Reset filtersV
Rating: 5 out of 5
Convenient and close to Metro and bus stops :)
V
Rating: 5 out of 5
5 star
V
Rating: 5 out of 5
The service was good.
A
Rating: 5 out of 5
Very practical, works well.
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V
Rating: 5 out of 5
Easy to use.
V
Rating: 5 out of 5
Excellent
A
Rating: 5 out of 5
Highly reliable
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V
Rating: 5 out of 5
The service was perfect. After the payment the company sent us an email e voilà! Our looker was ready to use. The space was enough for 3 small suitcases!
A
Rating: 5 out of 5
Very easy to use.
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V
Rating: 5 out of 5
Very good service!
A
Rating: 5 out of 5
18/20
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V
Rating: 5 out of 5
It was very convenient and safe.
V
Rating: 5 out of 5
Simple. Easy to use. Recommend
A
Rating: 5 out of 5
Reservations made and codes received in just a few clicks.
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V
Rating: 5 out of 5
Super convenient location and easy to use.
A
Rating: 5 out of 5
So easy and convenient. Be sure to register online in advance.
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V
Rating: 5 out of 5
All went well and easily. I had to create an account and paid 15 EUR for one locker via PayPal and immediately received an SMS and email with the deposit code and locker number. The locker is sufficient to store one large luggage, one small-sized luggage, and two backpacks.
A
Rating: 5 out of 5
Simple and practical, with the option of booking online, which guarantees that you'll have a locker and won't have to go out of your way for nothing.
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A
Rating: 5 out of 5
Great!
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A
Rating: 5 out of 5
Fast and easy
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V
Rating: 5 out of 5
easy to use
V
Rating: 3 out of 5
User friendly.
V
Rating: 5 out of 5
Worked perfectly - very quick to book and got straight in. Just what we needed!
V
Rating: 3 out of 5
The front door was broken.
Response from CITY-LOCKER Paris
Hello and thank you for your message. Rest assured the door is only open during business hours, the site is under video surveillance. The door will be spotted today by our technical team who were waiting for the part to be repaired.
A
Rating: 5 out of 5
Quick and easy
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A
Rating: 5 out of 5
Easy to reserve and convenient to use! Large locker capacity
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V
Rating: 1 out of 5
We arrived 8 minutes after 10 pm and we couldn’t get our luggage. Nobody answered our messages or phone calls and we had to go to our hotel (50 min away from the centre) without our luggage. We had to come back the following day and pay for the whole day again.
Response from CITY-LOCKER Paris
Hello and thank you for your message We are open from 8 a.m. to 10 p.m. as indicated on our website and on the windows of our stores. When making your reservation you were aware of the situation, you indicate that you arrived 8 minutes after 10 p.m., for the safety of the place and the luggage present inside the door is automatically locked at 10 p.m. and the alarms is ok
V
Rating: 1 out of 5
Accidentally chose wrong location. Requested a voucher for another use or refund. No one bothered to get back to me. Bad service when there is no customer service. Would not recommmend.
Response from CITY-LOCKER Paris
Hello the service is neither refundable nor modifiable as indicated in our general conditions of sale that you have validated and in the FAQs We have sent you an email to confirm this.
V
Rating: 5 out of 5
Super easy, excellent!
V
Rating: 5 out of 5
Me encanto, muy fácil y seguro
V
Rating: 5 out of 5
Just what we needed and everything worked as advertised
A
Rating: 5 out of 5
No problem at all
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V
Rating: 5 out of 5
Very easy to book; once booked, the details came through in a text which meant I had them to hand when I needed to use the lockers.
A
Rating: 5 out of 5
Practical, simple and effective!
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V
Rating: 5 out of 5
Very easy to book. Super convenient and easy to store our luggage. Would definitely use again!
V
Rating: 5 out of 5
Super easy! A life saver for us when we had to check out early but didn’t leave until the evening. Clean, secure, all the good things
A
Rating: 5 out of 5
Perfect
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V
Rating: 5 out of 5
Very good. The on-line experience was clear, simple to follow and making a reservation was a cinch. It all had some positive reviews which made us first time users select this from the competition which was listed ahead of City Locker.
A
Rating: 5 out of 5
Very practical.
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