English 
N
Rating: 5 out of 5
Easy to use, simple instructions, items safe!
Customer reviews of CITY-LOCKER Paris
Trust Attestation
9,5
/10
Overall rating: 9,5 out of 10
Based on 11 615 published reviews
Summary of reviews
CITY-LOCKER Paris provides accessible, well-located lockers close to major sights and transport hubs, with spacious units and easy, practical access. The service emphasizes security and a smooth process, including personal access codes and a clear, efficient booking experience, making it convenient to store luggage while sightseeing or waiting for a flight. Customers consistently highlight convenient locations near the Eiffel Tower, Opéra Garnier, Notre Dame, and central areas, along with reliable, straightforward use and helpful staff. Overall, the experience is described as practical, safe, and user-friendly, enabling visitors to enjoy their day with luggage secured.
Reviews 1, 4 and 5 stars
Reset filtersJ
Rating: 5 out of 5
Easy to book online. Convenient but not cheap as required 3 lockers for 3 bigger suitcases and used twice (Approx AUD$165 total over 2 different days). Was busy with long line the first drop off so had to wait for others to get in & out of the small building space. Otherwise worked well keeping our bags secure.
J
Rating: 5 out of 5
Very practical, easy to access.
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A
Rating: 5 out of 5
very well located, 2 minutes from the Bastille metro station. This was the first time I'd used it, and the instructions are pretty clear. A code opens the door, then you go to the machine and type in the code for your locker, and the same for the return trip.
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N
Rating: 5 out of 5
Practical site
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A
Rating: 5 out of 5
Really easy to use and super practical !
M
Rating: 5 out of 5
Everything worked as described, with no surprises.
E
Rating: 4 out of 5
Great
S
Rating: 5 out of 5
Easy access. Smooth process
M
Rating: 5 out of 5
The service I was looking for. It worked well and I had no problems.
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J
Rating: 5 out of 5
Excellent system, codes were emailed, and lockers were as described .
J
Rating: 4 out of 5
Large locker. Well secured area.
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T
Rating: 4 out of 5
Overall I like the Citylocker. It offers a reasonable price and the location fits my tour route. The space is big. However, there is a flaw. The combination for opening the door did work when picking up my luggage. A nice lady opened the door from inside.
M
Rating: 5 out of 5
All good
S
Rating: 1 out of 5
You're too expensive at 15€ per day for a backpack. It's outrageous.
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Response from CITY-LOCKER Paris
Hello, Thank you for using our service, sorry if you found it a little expensive, we always try to offer the best service at the best price available. We hope to see you soon in one of our City-Lockers and wish you a nice day!
L
Rating: 5 out of 5
Really easy to online book.
J
Rating: 5 out of 5
Very useful, easy-to-use service
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C
Rating: 4 out of 5
Good
E
Rating: 4 out of 5
the locker we had reserved would not close, but a call to the emergency number solved the problem by allocating another locker.
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C
Rating: 5 out of 5
Quick and easy
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C
Rating: 5 out of 5
It works great and it's practical
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S
Rating: 5 out of 5
Simple clear instructions process was very smooth and location great
V
Rating: 5 out of 5
Great. Ten minute walk from Paris Gare de Lyon.
M
Rating: 5 out of 5
Convenient, dependable.
M
Rating: 5 out of 5
Excelente servicio, muy seguro y muy cómodo.
A
Rating: 5 out of 5
Great automated service
R
Rating: 5 out of 5
Easy to find, clean, efficient, perfect!
A
Rating: 5 out of 5
As simple and effective as ever
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N
Rating: 5 out of 5
Quick and efficient. Would recommend
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M
Rating: 1 out of 5
Terrible, I had to type my entry code 100x to even get inside and then I was EVEN unable to open my locker. I had to leave my stuff unprotected in a room. Tried all combinations of my locker code, nothing worked. Really terrible experience.
Response from CITY-LOCKER Paris
Bonjour Miroslav et merci d'avoir pris le temps de porter ce problème à notre attention. Étant très soucieux de la satisfaction de nos clients, nous prenons en compte votre retour et veillons toujours à améliorer notre service afin de toujours mieux satisfaire nos clients. Au plaisir de vous revoir dans de meilleures conditions.
S
Rating: 5 out of 5
Best locker option for keeping your bags safe for hours. Its very easy booking and the instructions were very clear.
B
Rating: 4 out of 5
Alles gut funktioniert. Nur befindet sich dieser City Locker schon 10 Minuten entfernt von der Metro Station.
G
Rating: 5 out of 5
The service is very efficient and the locations are close to most attractions and public transportation hubs
D
Rating: 5 out of 5
Brilliant service so handy to use safe and secure this is the 2nd time we used them would use and again and would recommend to friends.
C
Rating: 5 out of 5
No worries
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A
Rating: 4 out of 5
The site could be more responsive, but it needs the job.
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M
Rating: 5 out of 5
Very good and easy to use
A
Rating: 5 out of 5
It was very close to where we were originally staying so carrying our luggage was easy! I felt very safe keeping my belongings in the lockers as the site is on a quiet street and each locker has a lengthy pass code. Would recommend to others!
D
Rating: 4 out of 5
Surprisingly easy to use. Great location for garde du Nord which was only a few minutes walk away. I would recommend pre-booking. We booked there and then because we hadn’t realised that the case store at the station was closed. All worked very well with last minute booking and at 15€ was good value for money. I was able to store a medium suitcase, a boot bag and a ruck sack in a single locker with still some room to spare. Could have done with a little more signage on how to use once we got into the store.
M
Rating: 5 out of 5
Hat alles super gekappt. Jederzeit wieder!