Customer reviews of CITY-LOCKER Paris

9,5 /10

Based on 11 610 published reviews

5 9 876 85% 4 1 154 10% 3 295 3% 2 117 1% 1 168 1%

Summary of reviews

CITY-LOCKER Paris provides accessible, well-located lockers close to major sights and transport hubs, with spacious units and easy, practical access. The service emphasizes security and a smooth process, including personal access codes and a clear, efficient booking experience, making it convenient to store luggage while sightseeing or waiting for a flight. Customers consistently highlight convenient locations near the Eiffel Tower, Opéra Garnier, Notre Dame, and central areas, along with reliable, straightforward use and helpful staff. Overall, the experience is described as practical, safe, and user-friendly, enabling visitors to enjoy their day with luggage secured.

Reviews 1, 4 and 5 stars

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Verified Buyer

Published on 11/04/2023 à 23h12 following a purchase from 02/04/2023

First time trying Citylocker and I was nervous that something would go wrong but everything was perfect. Lifesavers.

Acheteur Vérifié

Published on 11/04/2023 à 21h55 following a purchase from 07/04/2023

Muy fácil y práctico. Recomiendo

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Verified Buyer

Published on 11/04/2023 à 16h40 following a purchase from 17/03/2023

Great service. Easy to book online. Access codes emailed immediately after booking. Good, secure locker storage facility. Highly recommend. Would definitely use again.

Verified Buyer

Published on 11/04/2023 à 05h22 following a purchase from 14/03/2023

Great service. It's very easy and convenient to book a locker.

Acheteur Vérifié

Published on 09/04/2023 à 21h44 following a purchase from 13/03/2023

fast, convenient booking and payment site. Immediate confirmation sms

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Verified Buyer

Published on 09/04/2023 à 20h43 following a purchase from 05/04/2023

Easy to book, easy to use… Not very cheap but ok for three bags.

Acheteur Vérifié

Published on 09/04/2023 à 16h37 following a purchase from 05/04/2023

Super convenient. Very large locker.

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Verified Buyer

Published on 09/04/2023 à 16h34 following a purchase from 05/04/2023

Easiy

Verified Buyer

Published on 09/04/2023 à 13h41 following a purchase from 30/03/2023

Good!!

Verified Buyer

Published on 09/04/2023 à 10h29 following a purchase from 03/04/2023

quick, convenient, secure

Verified Buyer

Published on 08/04/2023 à 23h28 following a purchase from 15/03/2023

https://maps.app.goo.gl/2uzfqDwSh5kq45Qr9?g_st=ic

Acheteur Vérifié

Published on 08/04/2023 à 16h57 following a purchase from 25/03/2023

Very good

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Acheteur Vérifié

Published on 08/04/2023 à 15h50 following a purchase from 03/04/2023

Very bad. When we arrived. People were stuck inside because the code to open the door didn't work. We didn't leave our suitcases for fear of being locked out too; I lost 15 euros and we left our suitcases elsewhere.

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Response from CITY-LOCKER Paris Published on 08/04/2023

Hello We are very surprised to read your message because our system informs us that you dropped off your belongings at 10:37 and picked them up at 18:33. Our system allows us to track locker opening times. What's more, you are not asked for a code to exit. We have just sent you an e-mail to get more information so that we can of course reimburse you if you have really encountered a problem.

Verified Buyer

Published on 08/04/2023 à 13h25 following a purchase from 04/04/2023

goooood!!

Response from CITY-LOCKER Paris Published on 24/04/2023

Thanks for sharing your opinion and for sharing your experience with us. We are glad that you had appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon.

Verified Buyer

Published on 08/04/2023 à 13h17 following a purchase from 04/04/2023

Excellent location and very simple to make online booking and use the locker facility.

Acheteur Vérifié

Published on 07/04/2023 à 12h29 following a purchase from 18/02/2023

Easy to book on the website.

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Verified Buyer

Published on 06/04/2023 à 23h09 following a purchase from 29/03/2023

Easy to access, codes arrived quickly, good location.

Verified Buyer

Published on 06/04/2023 à 20h29 following a purchase from 01/04/2023

Very easy to book and pay.

Verified Buyer

Published on 06/04/2023 à 19h56 following a purchase from 02/04/2023

Easy to use, large lockers, really convenient.

Acheteur Vérifié

Published on 06/04/2023 à 19h24 following a purchase from 28/03/2023

control, easy access to the locker

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Verified Buyer

Published on 06/04/2023 à 18h42 following a purchase from 31/03/2023

Bastante espacio y por buen precio

Verified Buyer

Published on 05/04/2023 à 14h41 following a purchase from 01/04/2023

Very easy and good location

Verified Buyer

Published on 05/04/2023 à 02h23 following a purchase from 25/03/2023

Excelente servicio al cliente y atención inmediata en las solicitudes realizadas, el servicio de city locker nos ayudo a continuar disfrutando de nuestro viaje sin maletas.

Verified Buyer

Published on 04/04/2023 à 18h41 following a purchase from 22/11/2022

Very convenient, secure, and easy to use. Plenty of room, even for larger luggage.

Verified Buyer

Published on 04/04/2023 à 17h53 following a purchase from 31/03/2023

Very great location to let you luggage. Safe and easy! Really recommend!

Verified Buyer

Published on 04/04/2023 à 16h39 following a purchase from 27/03/2023

Good location options Very easy process

Acheteur Vérifié

Published on 04/04/2023 à 10h36 following a purchase from 26/03/2023

I didn't manage to use my code to open the front door, but fortunately there were a lot of people around, which made things easier. Very practical for 4 suitcases.
I'll use it again.

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Acheteur Vérifié

Published on 03/04/2023 à 13h41 following a purchase from 25/03/2023

Abri a aplicação e pedi um cacifo Paguei enviaram me o código 5 estrelas Serviço recomendado

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Response from CITY-LOCKER Paris Published on 03/04/2023

Hello aida Thank you for your review and for using our service. We hope to have the pleasure of seeing you again during your next stay in Paris.

Verified Buyer

Published on 03/04/2023 à 08h41 following a purchase from 24/03/2023

Easy to find, easy to use, everything clean

Verified Buyer

Published on 03/04/2023 à 00h21 following a purchase from 24/03/2023

Great location! Clean and easy to figure out.

Verified Buyer

Published on 02/04/2023 à 18h59 following a purchase from 31/01/2023

Perfect - exactly what I needed and very simple to use. Thank you!!

Response from CITY-LOCKER Paris Published on 03/04/2023

Hello Sheri, Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon. Have a good day.

Verified Buyer

Published on 02/04/2023 à 17h07 following a purchase from 28/02/2023

Excellent service.

Verified Buyer

Published on 01/04/2023 à 14h01 following a purchase from 27/03/2023

Everything was fine.

Acheteur Vérifié

Published on 31/03/2023 à 18h16 following a purchase from 27/03/2023

Fast, efficient navigation. Clear site.

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Verified Buyer

Published on 31/03/2023 à 17h15 following a purchase from 26/03/2023

Easy and useful

Verified Buyer

Published on 31/03/2023 à 15h45 following a purchase from 27/03/2023

Very bad experience. I almost lost my airplane due to a problem with the door locker that we cannot open.

Response from CITY-LOCKER Paris Published on 31/03/2023

Thanks for using our service and sorry for the problem you have had. Could you please give us more information about what happened as it sounds that you have not contact us either by phone or mail to help you. That will helped us understanding what happened with your booking Thank you very much

Verified Buyer

Published on 31/03/2023 à 14h19 following a purchase from 27/03/2023

Good Day
I was unable to locate lockers in the Gare De Nord location. The attendants working there sent me to another locker location and said there was no City Locker. I paid in advance and tried to contact City Lockers by email and no one ever responded.
Thank you

Response from CITY-LOCKER Paris Published on 31/03/2023

Bonjour Sorry you did not found us as we are outside the railway station as clearly indicated in our booking confirmation. Address and direction are indicated by google map on our booking confirmation. The hotline can be reach by phone and not mail especially for emergency. We will be very happy to offer you a credit note valid 6 months even though we are not responsible for this matter. Please contact [email protected] Thank you

Acheteur Vérifié

Published on 30/03/2023 à 20h43 following a purchase from 17/03/2023

Perfect, ideally located and very pleasant to work with.

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Verified Buyer

Published on 30/03/2023 à 19h24 following a purchase from 26/03/2023

Easy and comfortable!

Verified Buyer

Published on 30/03/2023 à 16h16 following a purchase from 26/03/2023

Excellent experience. Very well located and ease to use