Customer reviews of CITY-LOCKER Paris

9,5 /10

Based on 11 610 published reviews

5 9 876 85% 4 1 154 10% 3 295 3% 2 117 1% 1 168 1%

Summary of reviews

CITY-LOCKER Paris provides accessible, well-located lockers close to major sights and transport hubs, with spacious units and easy, practical access. The service emphasizes security and a smooth process, including personal access codes and a clear, efficient booking experience, making it convenient to store luggage while sightseeing or waiting for a flight. Customers consistently highlight convenient locations near the Eiffel Tower, Opéra Garnier, Notre Dame, and central areas, along with reliable, straightforward use and helpful staff. Overall, the experience is described as practical, safe, and user-friendly, enabling visitors to enjoy their day with luggage secured.

Reviews 1, 4 and 5 stars

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Verified Buyer

Published on 13/02/2023 à 09h39 following a purchase from 02/02/2023

Tutto ok

Acheteur Vérifié

Published on 12/02/2023 à 22h17 following a purchase from 08/02/2023

Excellent option for getting rid of your suitcases for a few hours; the system is very easy to use but I find it very expensive. There's no option to rent by the hour, which makes the system expensive, very expensive indeed.

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Response from CITY-LOCKER Paris Published on 13/02/2023

Thank you for using our service. We take note of your comment and will pass it on to the relevant department. The price of 15€/day/4 pieces of luggage makes our service the least expensive in Paris, given the level of baggage security. We take note of your comments and will do our best to earn your 5 stars on your next visit. We look forward to seeing you again soon.

Verified Buyer

Published on 12/02/2023 à 18h33 following a purchase from 07/02/2023

Really easy to book and use.

Verified Buyer

Published on 11/02/2023 à 23h40 following a purchase from 03/02/2023

Perfect, easily to enter. All our lugage fit. Really close to Garde de Nord, so that was handy. Would use it again for sure!

Verified Buyer

Published on 10/02/2023 à 22h32 following a purchase from 02/02/2023

Very clear information on the website and easy to book and pay.

Acheteur Vérifié

Published on 10/02/2023 à 18h00 following a purchase from 03/02/2023

On the positive side, good communication, easy to use, the site is very well placed, but on the negative side, the code didn't work right away, and no one answered the emergency number, which was a bit of a scare! In any case, very practical, I'd do it again.

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Response from CITY-LOCKER Paris Published on 13/02/2023

We take note of your comments and will do our best to earn your 5 stars on your next visit. We look forward to seeing you again soon.

Verified Buyer

Published on 10/02/2023 à 17h54 following a purchase from 06/02/2023

Eventually it did its job as expected and our luggage was kept there for several hours. However, although we were sent a text with a password for the door and another one for the locker itself: The entrance door could be opened just by pushing it, so no extra security layer, and when it comes to the locker, we spent a good 15 minutes trying to understand what we were doing wrong and the locker wouldn’t open. Eventually after many attempts where we were literally inserting the same code again and again, all of a sudden the locker did us the favour and opened.

Response from CITY-LOCKER Paris Published on 11/02/2023

Thanks for your comment and having used our service. The day you booked we were facing a technical problem with the door. During this period the controls with the video had been increased in order to check and ensure the sécurisation of your belongings. Now the problem is fixes:). Sorry for this problem you have had be sure we do all our best every day to guaranty a high level of sécurisation on your luggage.

Verified Buyer

Published on 10/02/2023 à 15h03 following a purchase from 05/02/2023

Huge locker easily fitted 4 carry ons. Hassle free

Verified Buyer

Published on 09/02/2023 à 17h34 following a purchase from 03/02/2023

Easy and fast

Verified Buyer

Published on 09/02/2023 à 16h25 following a purchase from 05/02/2023

Excellent service and it was convenient to put the suitcase in the box. I don't put excellent only because we had problems with the entrance door, once the code sent was entered it did not open immediately. After a few calls it worked.

Acheteur Vérifié

Published on 09/02/2023 à 16h08 following a purchase from 04/02/2023

Very easy to use!

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Verified Buyer

Published on 09/02/2023 à 15h44 following a purchase from 05/02/2023

loooove it

Verified Buyer

Published on 08/02/2023 à 00h45 following a purchase from 30/01/2023

Website was very easy to navigate and directions to access the locker were very clear.

Verified Buyer

Published on 07/02/2023 à 18h37 following a purchase from 03/02/2023

Very quickly and comfortable!

Acheteur Vérifié

Published on 07/02/2023 à 13h44 following a purchase from 27/01/2023

Secure, few people, we were able to get everything in, it was perfect.

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Response from CITY-LOCKER Paris Published on 11/02/2023

Thank you for your feedback and for using our service.

Acheteur Vérifié

Published on 07/02/2023 à 12h57 following a purchase from 26/01/2023

Un po' scomodo rispetto gare de lion

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Acheteur Vérifié

Published on 07/02/2023 à 10h03 following a purchase from 28/01/2023

Too expensive for a few hours

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Response from CITY-LOCKER Paris Published on 07/02/2023

Hello Pierre, thank you for sharing your opinion with us. The prices of our lockers can be consulted on the website before booking and they are very reasonable. It is important to note that the price indicated corresponds to the price per locker and that they can accommodate up to 4 suitcases, but we are sorry if they did not suit you. In addition, we offer a sliding scale of charges, down to 2 euros per day if you book for several days. We wish you an excellent day and hope to see you soon in one of our spaces.

Verified Buyer

Published on 06/02/2023 à 22h23 following a purchase from 29/01/2023

Eccellent service, we spent all the last morning visiting Paris without carrying our heavy bags. Registration was very quick and security of baggages is guaranteed.

Verified Buyer

Published on 06/02/2023 à 18h11 following a purchase from 21/01/2023

All was ok

Verified Buyer

Published on 06/02/2023 à 12h27 following a purchase from 23/01/2023

good place,safety,good price

Verified Buyer

Published on 05/02/2023 à 15h21 following a purchase from 01/02/2023

Good price for the amount of space given in a great spot close to Roissy airport bus.

Verified Buyer

Published on 05/02/2023 à 10h41 following a purchase from 26/01/2023

Very practical & useful.

Verified Buyer

Published on 04/02/2023 à 00h06 following a purchase from 24/01/2023

Simple abs straight forward. The only negative is no refund policy if plans change.

Verified Buyer

Published on 03/02/2023 à 18h54 following a purchase from 23/01/2023

We couldn't open the door at the beginning, so we tried several times. For the rest, perfect! I recommend it.

Verified Buyer

Published on 03/02/2023 à 18h51 following a purchase from 25/01/2023

Great! Simple, smooth clean and safe!

Verified Buyer

Published on 03/02/2023 à 14h56 following a purchase from 29/01/2023

All good !

Acheteur Vérifié

Published on 03/02/2023 à 12h57 following a purchase from 30/01/2023

Fácil de usar. Cerca de Norte Dame

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Verified Buyer

Published on 03/02/2023 à 12h48 following a purchase from 28/01/2023

Buena ubicación muy cerca De la Torre Eiffel.Fácil acceso y buena seguridad.Me cupo 3 maletas pequeñas y una mochila pequeña.Recomendable.

Verified Buyer

Published on 03/02/2023 à 00h56 following a purchase from 25/01/2023

fast and easy to use service. I recommend it strongly

Verified Buyer

Published on 02/02/2023 à 14h09 following a purchase from 23/01/2023

Perfectly organised!

Verified Buyer

Published on 02/02/2023 à 00h18 following a purchase from 23/01/2023

Everything gone very well ! It was easy to use and very comfortable. The locker have a lot of space and it was very secure

Verified Buyer

Published on 01/02/2023 à 23h12 following a purchase from 23/01/2023

The site was easy to use. The first time I purchased a locker here I did it last minute by smartphone while standing in front of the building. It only took a minute or two after the credit card transaction for the key code for the door to activate.

Verified Buyer

Published on 01/02/2023 à 23h01 following a purchase from 24/01/2023

Very easy to book online and great instructions. Also good instructions how to get in etc.

Verified Buyer

Published on 01/02/2023 à 17h45 following a purchase from 28/01/2023

Eu gostei da experiência, mas quando estava contratando a tela recarregou e peguei outro endereço sem querer. Mandei solicitação pra cancelar e ninguém respondeu.

Verified Buyer

Published on 01/02/2023 à 17h40 following a purchase from 28/01/2023

good, a bit expensive

Verified Buyer

Published on 01/02/2023 à 16h38 following a purchase from 26/01/2023

Great service and easy to use

Verified Buyer

Published on 01/02/2023 à 14h05 following a purchase from 28/01/2023

Good.

Verified Buyer

Published on 01/02/2023 à 13h39 following a purchase from 26/01/2023

Good

Verified Buyer

Published on 31/01/2023 à 21h03 following a purchase from 08/12/2022

It was easy and comfortable to make the reservation and payment for the locker service. Confirmation came prompt and reliable.

Acheteur Vérifié

Published on 29/01/2023 à 22h18 following a purchase from 19/01/2023

Simple and efficient

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