CITY-LOCKER Paris provides accessible, well-located lockers close to major sights and transport hubs, with spacious units and easy, practical access. The service emphasizes security and a smooth process, including personal access codes and a clear, efficient booking experience, making it convenient to store luggage while sightseeing or waiting for a flight. Customers consistently highlight convenient locations near the Eiffel Tower, Opéra Garnier, Notre Dame, and central areas, along with reliable, straightforward use and helpful staff. Overall, the experience is described as practical, safe, and user-friendly, enabling visitors to enjoy their day with luggage secured.
Misinformation regarding the amount of luggage able to fit in locker resulted in us having to purchase a second locker upon arriving. This was further challenged by the fact that no cell reception is able to be accessed in the shop leaving me standing outside in rain trying to purchase locker online. Upon acquiring a second locker it was revealed that our designated locker was faulty and did not properly close. I then proceeded to contact helpline whilst standing outside in rain again only to find the helpline is only in french. Would give zero stars if I could!
Response from CITY-LOCKER Paris
Hello, Thank you for your opinion, Regarding our locker's size, you can fit 4 cabin luggage according to the IATA standard or one large suitcase. Furthermore, you could have reach our hotline (which is available in French, Enligsh and Spanish) and we would have changed your defaulting locker. CityLocker's team wish you a great day !
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/01/2023
Excellent
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Verified Buyer
Rating: 1 out of 5
following a purchase from 31/12/2022
Io ed i miei abbiamo prenotato e pagato 6 cassette e non ne abbiamo utilizzata neanche una in quanto non si aprivano
Abbiamo atteso più di un'ora, tra tentativi e arrivo del tecnico ma in alcune prove si aprivano, subito dopo, riprovando no.
Probabilmente c'era un guasto tecnico.
Alla fine ce ne siamo andati nel timore che al ritorno avremmo perso troppo tempo nel riaprirle.
Pessima esperienza, inoltre abbiamo fatto presente la problematica via chat, ma non siamo stati neanche risarciti
Response from CITY-LOCKER Paris
Hello Bianca, Thank you for your opinion, We are sorry you had troubles during your visit, in case of any problems do not hesitate to call the hotline. As soon as we were informed, one of our members came to solved the issue. After checking, we have refunded you on an exceptional and commercial basis. CityLocker's team wish you a great day !
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Verified Buyer
Rating: 4 out of 5
following a purchase from 30/12/2022
....
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Verified Buyer
Rating: 5 out of 5
following a purchase from 30/12/2022
Very convenient.
Cheaper than other lockers, but the lockers in Paris are expensive.
They are big and hold a lot.
I wish there were more lockers in convenient places, like near bus stops.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 29/12/2022
Excellent
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Verified Buyer
Rating: 5 out of 5
following a purchase from 01/01/2023
Muy seguro y sencillo! Un poco caro, pero buen servicio
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/01/2023
Perfect. Easy and useful. I dudnt received the email with the codes but i received the sms.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/01/2023
Simple and practical, but a little expensive.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 08/01/2023
Easy to use, fit large suitcase and was perfect for the day. Highly recommend if you need a place to store you luggage for the day. Busy early morning, make your reservation.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/01/2023
The service was good, agile and practical. On the other hand, I found it a little expensive. Still, very practical.
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Verified Buyer
Rating: 4 out of 5
following a purchase from 03/01/2023
Todo bien pero es un servicio caro.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/12/2022
Muy cercano al centro de Paris. Me gusto poder dejar allí mis pertenencias. Un sitio seguro.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 03/01/2023
Easy to book & use, a hidden gem! Genuinely safe.
Good size locker to fit a large suitcase in.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 25/12/2022
Great location and super easy to use!
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Verified Buyer
Rating: 5 out of 5
following a purchase from 04/01/2023
Easy to reach - well organized - very large lockers
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Verified Buyer
Rating: 5 out of 5
following a purchase from 05/01/2023
It was really easy to use.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/01/2023
Availability and ease of purchase and use. Small problem when entering the locker opening code. Fortunately, a City Locker representative was on hand to explain...
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Verified Buyer
Rating: 5 out of 5
following a purchase from 31/12/2022
Close to the Eiffel Tower, save, autoservice. It was perfect!!
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Verified Buyer
Rating: 4 out of 5
following a purchase from 04/01/2023
There could be the possibility to inform the bag size and take a lower locker. If you are alone and needs to lift a 23kg bag estou the top locker, you can have some difficulties.
The system works very good and the location was nice.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 01/01/2023
Excellent service and easy to book.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 03/01/2023
Easy to navigate the booking (which is only online), good sized lockers, could fit about 5 backpacks with no issue. The code system is great, there's cctv and a person inside cleaning and keeping an eye on things.
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Verified Buyer
Rating: 4 out of 5
following a purchase from 02/01/2023
Pretty good. Location is quite central.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 03/01/2023
Very useful and easy-to-use service. Very helpful for tourists who wants to spend time in the town and skip trip to and from hotel.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 01/01/2023
Very easy to find.
Great location.
Does what it is supposed to do, easy to use and informative guide on how to use.
Definitely recommend if needing a luggage locker in Paris city centre!
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Verified Buyer
Rating: 5 out of 5
following a purchase from 01/01/2023
This was a fantastic service. Very easy to use.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/12/2022
Very easy to understand and use.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 31/12/2022
It was fairly easy to use and get to. For reference, our family of 5 needed 3 lockers for 5 small suitcases, 5 carry-ons, jackets, and a few misc items. It was good that it opened at 8:00am (the others opened at 10:00) and it was open on Jan 1 (others were not).
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Verified Buyer
Rating: 4 out of 5
following a purchase from 27/12/2022
Difficult to open the door by entering pin code. The input must be done very slowly….
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Verified Buyer
Rating: 5 out of 5
following a purchase from 30/12/2022
Muy buena ubicación (muy cerca de la torre) seguro, confiable, el locker es súper espacioso, recomendable 100%
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Verified Buyer
Rating: 5 out of 5
following a purchase from 15/12/2022
Easy enough to find, The lockers are secure as you have to type the code in SLOWLY and it is obvious when you get it correctly. Nice neighborhood, nice places to eat and some shopping. Near bus and Metro lines.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 30/12/2022
Perfect
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Verified Buyer
Rating: 5 out of 5
following a purchase from 25/12/2022
Absolutely brilliant! Booked online and when I got to the locker was able to insert everything with no problem and found all my items still there!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/12/2022
The site is very easy to use and already shows us all the information we need.
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Verified Buyer
Rating: 1 out of 5
following a purchase from 29/12/2022
Not happy paid for 4 lockers however when I went one was being used and was full of someone’s cases.
This is very unsafe as items could be stolen. And I have not been refunded either
Response from CITY-LOCKER Paris
Hello Narhisa, Thank you for your opinion, we are sorry that you had troubles during your visit. However, after checking, you only used one locker among the four that you booked and never called the hotline to get a refund, we could have helped you with your problem. We wish you a great day from the City Locker's Team.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 15/12/2022
very good service
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Verified Buyer
Rating: 5 out of 5
following a purchase from 25/09/2022
Booking is easy ans site easy to navigate, communication is good and all went well.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 26/12/2022
Order was easy and quick.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/12/2022
Very good
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Verified Buyer
Rating: 1 out of 5
following a purchase from 27/12/2022
It says 2 Euros on the website it did cost us 15 euro per bag. just put the upfront price
Response from CITY-LOCKER Paris
Hello Theo, Thank you for sharing your opinion, the prices of our lockers can be found on our website and they are really reasonables. It’s important to notice that the indicated price matches the price by locker which can contain up to 4 suitcases but we are sorry if the prices didn’t fit your expectations. Furthermore, the price for some days can decrease down to 2 euros if you book for several days. We wish you a very good day and we hope to see you again in one of our storages very soon.
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