English 
V
Rating: 5 out of 5
Straight forward and easy to follow instructions. I couldn't do check-in till late and this place secured my belongings while I went out to explore Paris. Would definitely use this service again!
Customer reviews of CITY-LOCKER Paris
Trust Attestation
9,5
/10
Overall rating: 9,5 out of 10
Based on 11 610 published reviews
Summary of reviews
CITY-LOCKER Paris provides accessible, well-located lockers close to major sights and transport hubs, with spacious units and easy, practical access. The service emphasizes security and a smooth process, including personal access codes and a clear, efficient booking experience, making it convenient to store luggage while sightseeing or waiting for a flight. Customers consistently highlight convenient locations near the Eiffel Tower, Opéra Garnier, Notre Dame, and central areas, along with reliable, straightforward use and helpful staff. Overall, the experience is described as practical, safe, and user-friendly, enabling visitors to enjoy their day with luggage secured.
Reviews 1, 4 and 5 stars
Reset filtersV
Rating: 5 out of 5
City Locker was a life-saver when I had hours to kill before my flight out of Paris and didn't want to drag lots of luggage with me. I had gone first to Bounce Luggage which felt like a scheme because they were not at the address given (I'm glad I didn't pay site unseen). City Locker was great, everything worked as expected, they cost was reasonable and I felt safe the whole time.
A
Rating: 5 out of 5
Very easy to use.
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V
Rating: 5 out of 5
Convenient, Secure way to store your bags so that you can explore Paris between travel or lodging check-in. This is located right near the Seine, Notre Dame, and the Jardin du Luxembourg. Its a great place for photos, souvenir shopping, and choice of many cafes for dining.
V
Rating: 4 out of 5
I love City locker!
We were able to Story our 2 backpacks in this HUGE lockers easily.
Its very save with door combination + locker combination.
Although i rate only 4 Stars because the locker was quite für from any train Station.
We were able to Story our 2 backpacks in this HUGE lockers easily.
Its very save with door combination + locker combination.
Although i rate only 4 Stars because the locker was quite für from any train Station.
V
Rating: 5 out of 5
Worked perfectly. :)
V
Rating: 4 out of 5
Cool fast and easy locker service, but a bit pricey.
V
Rating: 5 out of 5
Super easy to use and very convenient!
V
Rating: 5 out of 5
Practical, easy to access, good locations.
V
Rating: 5 out of 5
This was honestly the best service I've ever come across. I wish I could find more location like this back home in Malaysia and in the UK where my brother lives. I will definitely recommend this to my friends. It's safe and secure and easy to use.
V
Rating: 5 out of 5
Very easy to order and you can do everything on your phone
A
Rating: 5 out of 5
Easy to use and process - thanks
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A
Rating: 5 out of 5
Easy and practical.
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V
Rating: 5 out of 5
Good. Felt safe.
A
Rating: 5 out of 5
Super safety
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V
Rating: 4 out of 5
Aaaa
V
Rating: 5 out of 5
Cumpriu com o que promete
V
Rating: 5 out of 5
Convenient and easy to follow the instructions
A
Rating: 5 out of 5
Easy online ordering
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V
Rating: 4 out of 5
Really good offer to let your bags one day and go around in the town. Downside is a bit difficult to gather all the information. For example, the door is a bit heavy to open, don't give up, your code is valid, the door is old! Second, please note that a box is very large, enough for 4 backpacks or one big luggage. We did book several boxes before entering the place because we didn't know how big the boxes were. Otherwise great + good location + secure.
A
Rating: 5 out of 5
Well organized, clean and safe
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V
Rating: 5 out of 5
molto buono
V
Rating: 1 out of 5
Bad customer service
Response from CITY-LOCKER Paris
Hello You contacted us following your cancellation of your trip to Paris. As we have told you, we are not responsible for the cancellation of your trip and our general conditions of sale are clear on this subject and you validated them when you made your reservation. As indicated in the General Conditions of Sale and in accordance with the provisions of Article L. 221-28-12° of the Consumer Code, reservations are neither exchangeable nor refundable. Only a closure at the initiative of CITY-LOCKER, caused by a technical incident or a case of force majeure, can give rise to a refund or postponement. We offered you a credit note that you declined.
V
Rating: 5 out of 5
Very very good
V
Rating: 4 out of 5
Could be opened at least until midnight
V
Rating: 5 out of 5
Awesome experience, fast and easy. Highly recommended.
V
Rating: 4 out of 5
Easy to use, practical place to drop of your bag whilst waiting to check in to a hotel or catching a late flight.
A
Rating: 4 out of 5
Too bad you have to register online before you can drop off your luggage. No room for last-minute decisions or for people who don't have internet access.
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A
Rating: 5 out of 5
No hotel could keep our 2 large valize for more than a few hours and we needed 4 days to make a round trip to England. It was perfect and the daily coding system was brilliant.
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A
Rating: 5 out of 5
Clear and simple
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V
Rating: 5 out of 5
Great
V
Rating: 5 out of 5
good!
V
Rating: 5 out of 5
Easy, fast.
V
Rating: 4 out of 5
In the middle between Gare de l‘est and Gare du Nord.
V
Rating: 4 out of 5
Very good. The neighborhood is a little difficult to navigate. And the facility could use a paint job.
V
Rating: 1 out of 5
Horrible experience
Response from CITY-LOCKER Paris
Hello Thanks for your message You contacted us following your cancellation of your trip to Paris. As we have told you, we are not responsible for the cancellation of your trip and our general conditions of sale are clear on this subject and you validated them when you made your reservation. As indicated in the General Conditions of Sale and in accordance with the provisions of Article L. 221-28-12° of the Consumer Code, reservations are neither exchangeable nor refundable. Only a closure at the initiative of CITY-LOCKER, caused by a technical incident or a case of force majeure, can give rise to a refund or postponement. We offered you a credit note that you declined.
A
Rating: 5 out of 5
Clear site
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V
Rating: 5 out of 5
Simply and clear
V
Rating: 5 out of 5
Todo sin problemas
V
Rating: 5 out of 5
Tutto perfetto!! Ottima posizione!