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V
Rating: 5 out of 5
This facility worked great for the day I left my Airbnb.
Customer reviews of CITY-LOCKER Paris
Trust Attestation
9,5
/10
Overall rating: 9,5 out of 10
Based on 11 997 published reviews
Summary of reviews
City-Locker Paris consistently delivers convenient, well-located lockers that are easy to use and secure, with clear directions and simple access via a door code. The lockers are described as spacious and practical, enabling multiple bags or backpacks to be stored comfortably, and the locations near major transit hubs or landmarks make drop-off and pick-up straightforward. Customers highlight quick and reliable service, intuitive interfaces, and a smooth experience from arrival to departure, with several noting the value and practicality for early arrivals or sightseeing days. Overall, the service is praised for reliability, accessibility, and peace of mind in securely storing belongings.
Reviews 1, 4 and 5 stars
Reset filtersV
Rating: 1 out of 5
No internet service at the city locker location, lots of problems accessing their system, finally we got the access codes, but again many tries to open the front door. We then deposited our luggage, and left their premise. Upon we tried to retrieve our luggage, first the front door would not open with our correct codes, even the Uber driver tried for us. Finally the front door opened, and we tried to open the locker. Same thing happened, the locker would not open with the correct code. It took something like 30 minutes to retrieve the luggage........what a nightmare dealing with this City Locker
Response from CITY-LOCKER Paris
hello. thank you for your message. I assure you tower is working properly and you yourself have been able to verify that tower is working because your uber driver was able to easily use the service... are we responsible if you did not succeed?? have you contacted our hotline which is available 7 days a week from 8 a.m. to 10 p.m. and who could help you open the door and locker remotely??? we weren't lucky enough to have you online it's because everything went well contrary to what you say .... the disaster scenario to harm is useless ... it was enough to contact the hotline if you really had a problem ....
V
Rating: 5 out of 5
Easy to use
V
Rating: 4 out of 5
Everything worked out fine.
In the beginning it was a bit confusing to enter the pin.
In the beginning it was a bit confusing to enter the pin.
V
Rating: 5 out of 5
VERY CONVENIENT FOR THOSE WHO WANT TO VISIT THE CITY WITHOUT LUGGAGE
V
Rating: 5 out of 5
Very good, great service. I would recommend.
V
Rating: 4 out of 5
All ok
A
Rating: 5 out of 5
Super system, secure and easy
Translated reviews
V
Rating: 5 out of 5
Easy access, great location, good conditions
V
Rating: 4 out of 5
place isn't bad.
V
Rating: 4 out of 5
City locker is great, but it wasn’t obvious that I needed to book in advance and wait for an email. I bumped into another traveller at the lockers that gave me that info.
That said, it was very easy to understand how to open the door, and how the lockers worked once I reserved online.
Great service, easy to access, and an excellent location!
That said, it was very easy to understand how to open the door, and how the lockers worked once I reserved online.
Great service, easy to access, and an excellent location!
V
Rating: 5 out of 5
Customer service was quick and responsive when I accidentally booked the wrong location. Really loved the locker system, easy to get in and out. I felt that my belongings were safe and secure.
V
Rating: 5 out of 5
Extremely simple and easy to use. Code(s) received via Mail, entered at the door and the panel inside. Done!
V
Rating: 1 out of 5
The locker is broken and they can’t refund 15$ for me
Response from CITY-LOCKER Paris
Hello Thank you for your message which surprises us and does not reflect the truth As our teams told you, the locker works very well but you did not manage to use it (the other customers manage to open and close it without problem) However, as you recommended a locker, we had very exceptionally refunded the first locker... Hence our misunderstanding of your message which only aims to harm our reputation
V
Rating: 5 out of 5
Ease to use
V
Rating: 5 out of 5
Very practical, easy and affordable!
V
Rating: 5 out of 5
It was an easy find everything went smoothly
V
Rating: 5 out of 5
Very convenient and close to both Gare de l'Est and Gare de Nord
V
Rating: 5 out of 5
Really helpful service, easy to book
V
Rating: 5 out of 5
Super
V
Rating: 5 out of 5
It’s a very convenient and safe, albeit expensive service
V
Rating: 5 out of 5
Muito fácil e rápido de acessar ! Me deixou livre das bagagens para explorar uma nova cidade!
V
Rating: 5 out of 5
I found everything as descripted on site. No problems with the codes. No need to ask for help.
V
Rating: 5 out of 5
Perfect location. Simple to use
A
Rating: 5 out of 5
Muito pratico!
Translated reviews
A
Rating: 5 out of 5
it's easy to use. the locker is spacious but only fit for 2 middle-size of baggage.
Translated reviews
V
Rating: 4 out of 5
Everything was great but the number pad for entering to the lockers room was not accepting my code until the fourth time I tried.
V
Rating: 5 out of 5
El espacio es suficiente para guardar tres maletas pequeñas
A
Rating: 5 out of 5
Super
Translated reviews
V
Rating: 5 out of 5
Really good experience. Lockers are an excellent size and fitted one very large and one small suitcase. No problems experienced - would recommend.
V
Rating: 1 out of 5
Expensive. Enough alternatives for Future.
Response from CITY-LOCKER Paris
Hello Lukas, On the site it is written From 2€, you have access to information on the site The price is €12.00/day per locker for one day (8:00-22:00). (€15.00/day on weekends and public holidays) For reservations of several days, the rates are decreasing. Some days benefit from promotions, which can go down to 2€/day.
V
Rating: 5 out of 5
Good service. Very easy to book and intuitive interface. Would recommend.
V
Rating: 5 out of 5
Clean and super simple instructions, would definitely use again!
A
Rating: 4 out of 5
Just make sure you type the numbers very, very slowly. Otherwise it doesn't work.
Translated reviews
V
Rating: 5 out of 5
Clean space and easy access
V
Rating: 5 out of 5
Everything perfect
V
Rating: 4 out of 5
Reserving the locker was easy and and I received the codes by email and sms right away.
Storage room location was great. Once inside the place was cleaned and locker was big enough for my suitcase.
The issue for me was the keypad to enter the place did not easily recognized the code. When I dropped the suitcase, I had to enter the code 5 times before room door opened. When picking suitcase up it didn't work at all, luckily someone was inside and helped me get in.
There is nobody on site to help in these cases and no contact number where one cloud call to ask help on these type of issues.
Storage room location was great. Once inside the place was cleaned and locker was big enough for my suitcase.
The issue for me was the keypad to enter the place did not easily recognized the code. When I dropped the suitcase, I had to enter the code 5 times before room door opened. When picking suitcase up it didn't work at all, luckily someone was inside and helped me get in.
There is nobody on site to help in these cases and no contact number where one cloud call to ask help on these type of issues.
A
Rating: 5 out of 5
Quick and easy. Instant booking! Great location: right next to the Roissy Bus stop for Paris Charles de Gaulle airport. Perfect for a tourist arriving by plane whose arrival in Paris is several hours before the apartment is available. Thank you very much!
Translated reviews
V
Rating: 5 out of 5
Easy to reach! Everything good!!!
V
Rating: 5 out of 5
Great location, good communication, no problems locking/unlocking