English 
V
Rating: 5 out of 5
Easy to use and pay for. We received an instant message and an email with the codes for the door and lockers. Perfect size for our luggage.
Customer reviews of CITY-LOCKER Paris
Trust Attestation
9,5
/10
Overall rating: 9,5 out of 10
Based on 11 610 published reviews
Summary of reviews
CITY-LOCKER Paris provides accessible, well-located lockers close to major sights and transport hubs, with spacious units and easy, practical access. The service emphasizes security and a smooth process, including personal access codes and a clear, efficient booking experience, making it convenient to store luggage while sightseeing or waiting for a flight. Customers consistently highlight convenient locations near the Eiffel Tower, Opéra Garnier, Notre Dame, and central areas, along with reliable, straightforward use and helpful staff. Overall, the experience is described as practical, safe, and user-friendly, enabling visitors to enjoy their day with luggage secured.
Reviews 1, 4 and 5 stars
Reset filtersV
Rating: 5 out of 5
Very easy to use. Location was central and clean. Luggage was placed in single lockers that stayed locked (not backroom of a store or hotel) with a code that only I had. I felt this was a very safe and convenient luggage locker.
V
Rating: 5 out of 5
Tutto perfetto
V
Rating: 5 out of 5
It was all online. Easy, prompt and very convenient. I would use it again and recommend to friends and family when they visit Paris.
V
Rating: 5 out of 5
Easy to find and to use. No problem at all! Everything went great.
V
Rating: 4 out of 5
Very handy for Paris tourists to use, just remember book locker online.
V
Rating: 5 out of 5
This worked perfectly to hold our bags as wwe toured the Citi of Paris before our AirBnB arrival time. Thanks!
A
Rating: 5 out of 5
Very conveniently located, responsive and competent team
Translated reviews
V
Rating: 5 out of 5
Easy to navigate, easy to book! After booking I needed to make a change to add a day at the front end (not extend), and the used the contact on the email I received. Once I explained what I needed, Benoit got it done quickly and efficiently. Bravo!
V
Rating: 5 out of 5
Works great inspite of my fear!
A
Rating: 4 out of 5
Very practical when the trains are at the end of the day and the hotels/apartments have to be returned early. However, the locker had a problem retrieving our luggage: the code given didn't work, so a person inside had to open it for me. Same problem with the locker code, this time we had to do it 3 times before they opened.
Translated reviews
V
Rating: 4 out of 5
Good to use
V
Rating: 4 out of 5
Good space, good location. Easy to use.
V
Rating: 5 out of 5
Gréât and efficient !
V
Rating: 5 out of 5
Muy buen servicio cerca de todo
V
Rating: 5 out of 5
Great spot! Good location and access!
V
Rating: 5 out of 5
Easy to use.
V
Rating: 5 out of 5
Easy to book, easy to access from both stations (North & East), easy to operate. Must if you want to save time. The price might be slightly higher than than the left baggage in the station, but definitely worth it.
A
Rating: 5 out of 5
Safe, technological, easy to use
Translated reviews
V
Rating: 4 out of 5
Algunas puertas no encajaban bien y había que darle golpes para que cerraran.
A
Rating: 4 out of 5
Chipped facade to be repainted to make it more welcoming
Translated reviews
V
Rating: 4 out of 5
Very good service and location, but we had a little difficult opening the main door. The keypad doesn't respond like it should
V
Rating: 5 out of 5
O serviço passa muita segurança! Foi essencial utilizar o locker para guardar meus pertences e poder aproveitar um pouco mais da cidade de Paris. Consegui facilmente receber as orientações para acessar o local e o armário disponibilizado, que tem um tamanho excelente!
V
Rating: 5 out of 5
Everithing goes perfect
V
Rating: 5 out of 5
so so easy and great!!
V
Rating: 5 out of 5
Very safe and simple to use!
V
Rating: 4 out of 5
Fácil de usar e seguro.
V
Rating: 4 out of 5
Realmente sencillo de contratar, precios claros, app intuitiva y sencilla, al momento se recibe sms con códigos, la verdad es que el servicio está muy bien y muy cómodo de usar. Las taquillas muy bien, contraté dos, y si lo se contrato sólo una, cabían cuatro troleys perfectamente y una mochila, el espacio es generoso.
V
Rating: 5 out of 5
easy & fair
A
Rating: 4 out of 5
Very satisfied
Translated reviews
V
Rating: 4 out of 5
The instructions were very clear, except perhaps how slowly you needed to enter the locker codes. However, we called the help number and got a response right away, so that was good!
V
Rating: 5 out of 5
It was easy to book on the website and find the location. The place and the lockers were secure.
V
Rating: 5 out of 5
Great location! feels safe! would do it again! Convenient to book online, complete instructions, etc.
V
Rating: 5 out of 5
Excelente service
V
Rating: 5 out of 5
perfect
V
Rating: 5 out of 5
Very convenient; clean; easy to use; centrally located
A
Rating: 5 out of 5
Perfect, at 12€ a locker there's room for 5 backpacks.
Translated reviews
A
Rating: 5 out of 5
Very easy to order; several payment forms.
Translated reviews
V
Rating: 4 out of 5
A bit expensive
V
Rating: 5 out of 5
So simple and convenient. We needed a solution to a very common problem—had to check out of our Airbnb by 13h00 and had flight time of 21h00. Citylocker is that solution. 3 standard carry-on roller bags plus a backpack fit for us in the locker and the price was absolutely reasonable. The space was bright, clean, and secure, and the location so convenient. Such a great service—wish it existed in more cities.