English 
V
Rating: 5 out of 5
Easy to reserve a spot! Thanks!
Customer reviews of CITY-LOCKER Paris
Trust Attestation
9,5
/10
Overall rating: 9,5 out of 10
Based on 11 610 published reviews
Summary of reviews
CITY-LOCKER Paris provides accessible, well-located lockers close to major sights and transport hubs, with spacious units and easy, practical access. The service emphasizes security and a smooth process, including personal access codes and a clear, efficient booking experience, making it convenient to store luggage while sightseeing or waiting for a flight. Customers consistently highlight convenient locations near the Eiffel Tower, Opéra Garnier, Notre Dame, and central areas, along with reliable, straightforward use and helpful staff. Overall, the experience is described as practical, safe, and user-friendly, enabling visitors to enjoy their day with luggage secured.
Reviews 1, 4 and 5 stars
Reset filtersA
Rating: 5 out of 5
Very good, easy access
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V
Rating: 5 out of 5
Easy to book and good value for money.
V
Rating: 1 out of 5
No service, it was all self-service. Happy to pay the fine as it was my fault but nothing can be done till the next day was ridiculous. This is supposed to bring convenience but it’s the other way around.
Response from CITY-LOCKER Paris
hello As indicated on our site when you placed your order, our opening hours are from 8 a.m. to 10 p.m. For the security of lockers and luggage inside, our doors close at 10 p.m. and alarms go off. We cannot be responsible for the fact that you arrive late to collect your luggage.
V
Rating: 5 out of 5
Perfect!
V
Rating: 5 out of 5
Easy to find and use, a nice secure location
V
Rating: 5 out of 5
The best!
V
Rating: 5 out of 5
All went well
V
Rating: 5 out of 5
Very good. Easy to book. I would recommend.
V
Rating: 1 out of 5
After I had put the luggage in the compartment, I wanted to try opening it again for later, just to be on the safe side. Well, the code I entered was no longer accepted and the compartment could no longer be opened. But the code I entered was definitely correct. To be honest, I also had the feeling that someone in the background was having fun and deliberately not accepting the code. I was able to open it a few hours later, but City Locker definitely ruined the last day of my holiday, because the whole time I couldn't be sure that I would be able to get my luggage out again in time. I was thinking about my luggage the whole time. Next time, I will use the locker at the station.
Response from CITY-LOCKER Paris
Hello and thank you for your message. We reassure you that no one plays behind to annoy you... you did not enter the correct code so your locker cannot be opened. When you returned you entered the correct code and your locker opened. In case of concern, a hotline is at your disposal from 8 a.m. to 10 p.m. every day, we could have reassured you from the start if you had contacted us.
V
Rating: 4 out of 5
Everything worked well, no complaints.
V
Rating: 5 out of 5
Easy and safe!
V
Rating: 5 out of 5
Sure
V
Rating: 5 out of 5
Instruction is very easy.
V
Rating: 5 out of 5
Very satisfied with the service. I booked a locker for the same day and everything went smoothly. Would use it again!
A
Rating: 5 out of 5
Perfect
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A
Rating: 5 out of 5
Perfect
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V
Rating: 5 out of 5
Very simple solution to storing bags while traveling. Lockers were large, clean and easy to acess. Station was in a safe area and cost of storage was reasonable. Phone contact available to assist with access issues for someone who dies not speak French. I highly recommend this service.
A
Rating: 4 out of 5
There's nothing to say about safety and cleanliness. However, it's a bit expensive and it's a pity not to have the choice of the time needed for parking. But the lockers are a good idea.
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V
Rating: 5 out of 5
Works as expected
V
Rating: 5 out of 5
Easy and functional
A
Rating: 5 out of 5
Simply perfect, accessible and secure
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A
Rating: 5 out of 5
easy to use
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A
Rating: 5 out of 5
Very easy and reliable as well as your customer service
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V
Rating: 5 out of 5
okok
A
Rating: 5 out of 5
Rápido, sencillo y tremendamente valioso! La mejor manera de aprovechar el día de llegada o de vuelta.
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A
Rating: 5 out of 5
Easy & fast to register
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V
Rating: 4 out of 5
I traveled to Paris in late May and had several hours before I could check into my Air BnB and didn’t want to haul my bags everywhere. I used the Châtelet - Les Halles lockers for several hours. It was close by to the major tourist spots. I booked online and didn’t get a code for the door/locker immediately but emailed the company with my confirmation booking # and they resent a code in the following hour. I would use this company again and recommend for luggage storage.
V
Rating: 5 out of 5
Is a great service. Love that is autoservice.
A
Rating: 5 out of 5
Easy navigation
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Rating: 4 out of 5
....
V
Rating: 5 out of 5
very practical website. well explained content which results in a quick booking. when we travel we always try
look for the citylocker because it gives us the most confidence and security
look for the citylocker because it gives us the most confidence and security
V
Rating: 5 out of 5
Es ist ok.
V
Rating: 5 out of 5
All very efficient aand good location for stations
V
Rating: 5 out of 5
While my experience with City Locker got off to a rough start, I can’t really blame the company. I had initially thought that the locker locations were staffed, and so I was never considered how I would access my locker if the lockers were not staffed — which in fact is the case. Turns out after the fact I found an email in my “junk” folder with all the necessary access information — but that didn’t help much, because I never checked there. Fortunately, I was able to reach someone at their central office, and they were able to provide the needed access codes. BOTTOM LINE: Check your email and if you don’t see anything, check your “spam/junk” folder!
V
Rating: 5 out of 5
Quick and reliable.
V
Rating: 5 out of 5
Very good
V
Rating: 5 out of 5
Convenient location and clear instructions. Clean lockers
V
Rating: 5 out of 5
It's perfect. Recommended.
A
Rating: 4 out of 5
Not very ergonomic on the mobile.
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