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V
Rating: 5 out of 5
Good. Felt safe.
Customer reviews of CITY-LOCKER Paris
Trust Attestation
9,5
/10
Overall rating: 9,5 out of 10
Based on 11 997 published reviews
Summary of reviews
City-Locker Paris consistently delivers convenient, well-located lockers that are easy to use and secure, with clear directions and simple access via a door code. The lockers are described as spacious and practical, enabling multiple bags or backpacks to be stored comfortably, and the locations near major transit hubs or landmarks make drop-off and pick-up straightforward. Customers highlight quick and reliable service, intuitive interfaces, and a smooth experience from arrival to departure, with several noting the value and practicality for early arrivals or sightseeing days. Overall, the service is praised for reliability, accessibility, and peace of mind in securely storing belongings.
Reviews 1, 4 and 5 stars
Reset filtersA
Rating: 5 out of 5
Super safety
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V
Rating: 4 out of 5
Aaaa
V
Rating: 5 out of 5
Cumpriu com o que promete
V
Rating: 5 out of 5
Convenient and easy to follow the instructions
A
Rating: 5 out of 5
Easy online ordering
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V
Rating: 4 out of 5
Really good offer to let your bags one day and go around in the town. Downside is a bit difficult to gather all the information. For example, the door is a bit heavy to open, don't give up, your code is valid, the door is old! Second, please note that a box is very large, enough for 4 backpacks or one big luggage. We did book several boxes before entering the place because we didn't know how big the boxes were. Otherwise great + good location + secure.
A
Rating: 5 out of 5
Well organized, clean and safe
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V
Rating: 5 out of 5
molto buono
V
Rating: 1 out of 5
Bad customer service
Response from CITY-LOCKER Paris
Hello You contacted us following your cancellation of your trip to Paris. As we have told you, we are not responsible for the cancellation of your trip and our general conditions of sale are clear on this subject and you validated them when you made your reservation. As indicated in the General Conditions of Sale and in accordance with the provisions of Article L. 221-28-12° of the Consumer Code, reservations are neither exchangeable nor refundable. Only a closure at the initiative of CITY-LOCKER, caused by a technical incident or a case of force majeure, can give rise to a refund or postponement. We offered you a credit note that you declined.
V
Rating: 5 out of 5
Very very good
V
Rating: 4 out of 5
Could be opened at least until midnight
V
Rating: 5 out of 5
Awesome experience, fast and easy. Highly recommended.
V
Rating: 4 out of 5
Easy to use, practical place to drop of your bag whilst waiting to check in to a hotel or catching a late flight.
A
Rating: 4 out of 5
Too bad you have to register online before you can drop off your luggage. No room for last-minute decisions or for people who don't have internet access.
Translated reviews
A
Rating: 5 out of 5
No hotel could keep our 2 large valize for more than a few hours and we needed 4 days to make a round trip to England. It was perfect and the daily coding system was brilliant.
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A
Rating: 5 out of 5
Clear and simple
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V
Rating: 5 out of 5
Great
V
Rating: 5 out of 5
good!
V
Rating: 5 out of 5
Easy, fast.
V
Rating: 4 out of 5
In the middle between Gare de l‘est and Gare du Nord.
V
Rating: 4 out of 5
Very good. The neighborhood is a little difficult to navigate. And the facility could use a paint job.
V
Rating: 1 out of 5
Horrible experience
Response from CITY-LOCKER Paris
Hello Thanks for your message You contacted us following your cancellation of your trip to Paris. As we have told you, we are not responsible for the cancellation of your trip and our general conditions of sale are clear on this subject and you validated them when you made your reservation. As indicated in the General Conditions of Sale and in accordance with the provisions of Article L. 221-28-12° of the Consumer Code, reservations are neither exchangeable nor refundable. Only a closure at the initiative of CITY-LOCKER, caused by a technical incident or a case of force majeure, can give rise to a refund or postponement. We offered you a credit note that you declined.
A
Rating: 5 out of 5
Clear site
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V
Rating: 5 out of 5
Simply and clear
V
Rating: 5 out of 5
Todo sin problemas
V
Rating: 5 out of 5
Tutto perfetto!! Ottima posizione!
A
Rating: 4 out of 5
Fast and efficient
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A
Rating: 5 out of 5
Very Fast and very easy
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A
Rating: 5 out of 5
Excellent! Easy to access because directions were super clear.
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V
Rating: 4 out of 5
Easy to use, big lockers
V
Rating: 5 out of 5
Was a excellent option to left my baggage
V
Rating: 5 out of 5
The site is easy to use, booked without issues, codes for locker were delivered almost instantly by SMS. The location was easy to find and figure out how to use, located very close to Chatelet. Good value for money, close in price to other similar services. All in all was very satisfied with service.
V
Rating: 5 out of 5
Highly recommend! Very smooth sailing… easy to access the unit and inputs the code in to open the locker. Will be using again.
V
Rating: 5 out of 5
It felt really safe to store our luggage here for some hours. We were told it’s not possible to store luggage at the train station because of the terror attacks in Paris the later years, so we were happy to find this place. We got a code both to open the door, and to the locker, and the price wasn’t too bad.
A
Rating: 4 out of 5
Rather well done site, intelligent mapping
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V
Rating: 4 out of 5
The Eiffel tower location was very good. The keypad works well and was super easy and safe. The locker was big I could fit 2 carry-on and 2 duffel bags. Amazing.
V
Rating: 5 out of 5
Easy to use! And no problems there
V
Rating: 5 out of 5
Such a great service, easy to book online, good location, easy to find and code system worked perfectly.
V
Rating: 5 out of 5
Easy, fast, reliable