Customer reviews of CITY-LOCKER Paris

Trust Attestation
9,5 /10
Overall rating: 9,5 out of 10
Based on 11 610 published reviews
5 9 876 85% 4 1 154 10% 3 295 3% 2 117 1% 1 168 1%

Summary of reviews

CITY-LOCKER Paris provides accessible, well-located lockers close to major sights and transport hubs, with spacious units and easy, practical access. The service emphasizes security and a smooth process, including personal access codes and a clear, efficient booking experience, making it convenient to store luggage while sightseeing or waiting for a flight. Customers consistently highlight convenient locations near the Eiffel Tower, Opéra Garnier, Notre Dame, and central areas, along with reliable, straightforward use and helpful staff. Overall, the experience is described as practical, safe, and user-friendly, enabling visitors to enjoy their day with luggage secured.

Reviews 1, 4 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/07/2021
It was perfect for us.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 28/09/2021
There was a mistake and I paid twice and didn't get any solution.. Just "to pay" so definitely I won't recommend this service
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Response from CITY-LOCKER Paris
Hello, As we explained to you, in your case, as you validated it during your booking, our general conditions of sale specify that the service is not refundable in your case.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/07/2021
Efficient service
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/09/2021
Easy to use, safe and staff are contactable by phone to help out with any issues.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/09/2021
Very practical and fast
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/07/2021
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/07/2021
Clear, ergonomic and attractive site. Booking was quick and easy
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/01/2022
Easy access and spacious. Too bad the lockers aren't accessible later at night.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 26/02/2022
Pazzesco
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/12/2021
very practical!
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Verified Buyer
Rating: 5 out of 5
following a purchase from 27/11/2021
Everything at the website was described so as it was on the street. We were able to put 2 “big cabin luggage” to the storage compartment.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 23/01/2022
Big Lockers & Convenient
We had an evening flight on our last day in Paris so reserved a "City Locker" in the area we'd be visiting so that we could go straight to the airport rather than return to our hotel to grab our luggage.
The lockers are sizeable & for €12 you can squeeze in multiple bags (vs other services that charge by the bag) ... we had 3 carryon bags (1 'wheelie' bag & 2 backpacks) they they fit comfortably ... I don't think that 2 'wheelie' carryon bags would fit though.
The facility & lockers were secure (personal access code to enter from the street, personal access code & locker code to access your locker).
There are discounts for multiple days (good for city/country vacations where you don't want to haul around more formal city cloths everywhere) ... and not sure if it provides an 'in & out' (to retrieve something you left in the locker but still leave the luggage).
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Verified Buyer
Rating: 5 out of 5
following a purchase from 06/02/2022
Easy to use and felt safe.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 01/09/2021
Navigation is good!!! and easy to drop off youre stuff!!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/12/2021
Very practical, reasonable price
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/07/2021
Fully satisfied
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Verified Buyer
Rating: 5 out of 5
following a purchase from 20/11/2021
perfect
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Verified Buyer
Rating: 4 out of 5
following a purchase from 16/08/2021
Ho usato questo servizio durante una breve visita alla città. Ho avuto qualche difficoltà con i codici di accesso ma sono stati risolti velocemente con una semplice telefonata. Molto comodo, armadio spazioso e pulito.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 04/09/2021
Sito ben organizzato, acquisto facile, informazioni chiare e dettagliate.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 24/02/2022
Very good service exceeded all expectation.
Had to check out of apartment but because of city locker we were free to enjoy the city for whole extra day.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 23/01/2022
Sencilla gestión.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/12/2021
fast, efficient and safe
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/12/2021
Super
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/02/2022
good perfect
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Verified Buyer
Rating: 5 out of 5
following a purchase from 17/08/2021
great service
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/02/2022
A bit expensive ...
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Response from CITY-LOCKER Paris
Hello, thank you for your feedback. You can put 3 carry-on suitcases in 1 locker for €4 per suitcase, which is the cheapest rate in Paris.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 03/10/2021
Gerne wieder! Die Buchung war problemlos im Internet, wir haben den Laden gut gefunden, er liegt zentral in Paris, die Box war ausreichend groß für unser Gepäck und das Schloss hat gut funktioniert. Also was will man mehr!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/02/2022
Code access no problem. Lockers are large.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/02/2022
Everything was fine
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/12/2021
Very well organized City locker team.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 24/10/2021
very easy to understand and place the order, quick response
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Verified Buyer
Rating: 5 out of 5
following a purchase from 22/02/2022
The direction for locker access is clear. The customer service is fast response & helpful.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/06/2021
super
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Verified Buyer
Rating: 5 out of 5
following a purchase from 23/01/2022
All perfect organized
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Verified Buyer
Rating: 5 out of 5
following a purchase from 25/02/2022
Everything was as described on the website
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Verified Buyer
Rating: 5 out of 5
following a purchase from 27/08/2021
Looked safe and very good automated experience
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Verified Buyer
Rating: 5 out of 5
following a purchase from 15/10/2021
Works perfectly
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Verified Buyer
Rating: 1 out of 5
following a purchase from 14/11/2021
It didn’t work… we lost a lot of time to call for help
Response from CITY-LOCKER Paris
Hello We remind you that our telephone hotline is available from 8 a.m. to 10 p.m. every day.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 02/08/2021
Perfect service !!
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Verified Buyer
Rating: 4 out of 5
following a purchase from 29/12/2021
a bit away from Chatelet-Les _Halles metro station, but fine there was another station at short distance. The lockers was pretty large.
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