English 
L
Rating: 4 out of 5
Advertised you could store 4 x carry on luggage bags, in reality it was it was only 2 cases.
Customer reviews of CITY-LOCKER Paris
Trust Attestation
9,5
/10
Overall rating: 9,5 out of 10
Based on 11 610 published reviews
Summary of reviews
CITY-LOCKER Paris provides accessible, well-located lockers close to major sights and transport hubs, with spacious units and easy, practical access. The service emphasizes security and a smooth process, including personal access codes and a clear, efficient booking experience, making it convenient to store luggage while sightseeing or waiting for a flight. Customers consistently highlight convenient locations near the Eiffel Tower, Opéra Garnier, Notre Dame, and central areas, along with reliable, straightforward use and helpful staff. Overall, the experience is described as practical, safe, and user-friendly, enabling visitors to enjoy their day with luggage secured.
Reviews 1 and 4 stars
Reset filtersJ
Rating: 1 out of 5
We got in just fine to drop our bags- however- our code stopped working when we returned to collect them. Neighbors saw us banging on the door and told us this is a common issue. No one would answer the phone. We did purchase a new locker and the new door code worked. Miserable experience panicking over potentially not getting our family of 5s clothes and items.
Response from CITY-LOCKER Paris
Hello, Jessica Thanks for your message and for using our service, Sorry you have had problem in contacting the hotline; it can be reached by phone from 8:00 am to 10pm; they answer by text message unless emergencies. We will work on improving the given information and once again, thank you for using city locker and we will work on getting your 5 stars next time.
N
Rating: 4 out of 5
the website works very well and provides all the necessary information, the location is good, but the cabinets are a little small for the price paid.
N
Rating: 4 out of 5
Front door isn't working well. Took me about 5 minutes to open, putting the right code, while Uber was waiting. Should replace the keyboard. All the rest was ok, but when you aren't able to open the main gate of the building...
J
Rating: 4 out of 5
The Citi Lockers Paris procedure was simple and there were no problem doing it.
A
Rating: 4 out of 5
Eine super Möglichkeit sein Gepäck tagsüber loszuwerden. Onlinebuchung und Nutzung haben problemlos funktioniert. Die Lage ist perfekt zu den beiden Bahnhöfen und der Metro.
M
Rating: 4 out of 5
Unfortunately citylocker wasn't that easy to find as said before but it worked rally good.
B
Rating: 4 out of 5
A little bit far away from gare de lyon as you said and also there is no exact description of your Place in Google maps so we had hard time to find it
D
Rating: 4 out of 5
I give it a four out of five stars because the lockers were small. But the business runs very well and the price was fair. Website works very well. Needed another locker immediately and was able to obtain one in 3 minutes. Good Internet technology!
F
Rating: 4 out of 5
Buon servizio,ma il box è piccolo. Arrivata sul posto ho dovuto prenderne un secondo perché il piccolo trolley non ci stava con la valigia più grande. Ed ecco che 30 € sono volate. Ma il servizio è chiaro e semplice
A
Rating: 1 out of 5
the cashier didn't work. I had to pay another one right away. I called and nobody answered. 0/10
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Response from CITY-LOCKER Paris
Hello Alfredo Thank you for taking the time to leave a review of our service, we are sorry that we have not fully met your expectations. More details from you about your experience would help us improve the quality of our service. Thank you for your time.
D
Rating: 4 out of 5
Good service, good position, simple using
R
Rating: 4 out of 5
The only issue we found was that once we'd booked it, the actual location was further away from the station than it sounded in the description.
R
Rating: 4 out of 5
All ok, but it would said that the locker is so far from the station
C
Rating: 4 out of 5
handling without any problems
P
Rating: 4 out of 5
La ubicación de las taquillas muy bien, para poder visitar la ciudad, y cerca del transporte en tren, para desplazarte.
W
Rating: 4 out of 5
Great location and easy to use. Needs a cleanup and front door lock fixed. Otherwise- good!
O
Rating: 4 out of 5
Easy to use, would recommend it.
E
Rating: 4 out of 5
A little expensive but very safe
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S
Rating: 4 out of 5
great
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M
Rating: 4 out of 5
easy use, clear communication, easy to find, not cheap, large locker
A
Rating: 4 out of 5
All good
H
Rating: 4 out of 5
パリに飛行機で朝に到着し、その日の夜に電車でジュネーブに行く予定の間の観光で利用しました。
M
Rating: 4 out of 5
Not very easy street...but good service
S
Rating: 4 out of 5
The location was easy enough to find and access. Maybe I did something wrong when trying to book a locker but I only needed it for a few hours and couldn’t find an option for that so still had to pay for a full day. Otherwise, the process was easy and I would use again.
J
Rating: 4 out of 5
Nice Service
A
Rating: 4 out of 5
The bottons didn't work very well, but the rest was perfect! thank you
V
Rating: 4 out of 5
Bem localizado e seguro
C
Rating: 4 out of 5
I was well taken care of.
D
Rating: 4 out of 5
Все було добре. Знайти було не важко. Шафа дійсно велика. Чотири рюкзаки вмістилися. Можливо було б краще розширити час роботи хоча б до 23:00.
A
Rating: 4 out of 5
All service is auto automated and we had no issues using accessing the lockers.
S
Rating: 4 out of 5
Was very easy and quick to use, locker was big enough for a middle size bag and 2 smaller backpacks. Close to the train station, easy to find. But the lockers in the train station are actually cheaper than this offer.
R
Rating: 4 out of 5
the online service was fine.
R
Rating: 4 out of 5
Easy booking, good location for the stations, the security of the door code and locker code system needs to be made clearer, are they unique to each user, or could anyone entering the lockers that day open any locker, because that's what it felt like.
E
Rating: 4 out of 5
Very practical and safe, but overpriced.
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A
Rating: 1 out of 5
very poorly signposted overpriced location
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Response from CITY-LOCKER Paris
Hello Audrey, Thank you for sharing your opinion with us. We are sorry if the location of our locker did not suit you. However, the addresses of the lockers are clearly indicated on the website just before you make a reservation, along with a Google Maps map showing the location in terms of time and distance from your departure point. We wish you a pleasant day and hope to see you soon in one of our lockers.
C
Rating: 4 out of 5
Lockers can only fit 2 medium size bags - larger than carry on but not super big. Will only fit one big suitcase. Everything worked well.
Y
Rating: 4 out of 5
Close to Metro station, a bit expensive,
D
Rating: 4 out of 5
It was a great place to leave stuff during my stay in Paris. Great location with safe entrance and lots of places nearby to take a break before continuing your day
The only thing I didn't like about it is that you couldn't chose the locker yourself
I had a 23kg bag and I was assigned the top locker, when I saw that I was almost ready to cry, so have that in mind when booking
The only thing I didn't like about it is that you couldn't chose the locker yourself
I had a 23kg bag and I was assigned the top locker, when I saw that I was almost ready to cry, so have that in mind when booking
R
Rating: 4 out of 5
The locker was easy to locate. The area is safe to keep luggage