Reviews CITY-LOCKER Paris : Discover customer reviews from citylocker.paris (Page 18)

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佐々木由.

Published on 30/09/2023 à 11h10 following a purchase from 25/09/2023

Thanks to this service, I was able to travel comfortably. The procedure for leaving luggage was very easy and convenient.

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Vilhelmina J.

Published on 29/09/2023 à 09h47 following a purchase from 25/09/2023

I needed to keep my luggage for 1 hour but Citylocker charged me for one day with a time limit until 22:00h. If i need to keep my luggage until 22:30 i would need to pay for a second day!

Response from CITY-LOCKER Paris Published on 29/09/2023

Hello , Thank you for using our service. Regarding the price, it is from 12€ for 14 hours for up to 4 luggages means 0,22€/hours/luggage for a full day rent. It is clearly indicated on our website before you book a locker, it is the same for the hours. We hope we will have the pleasure of welcoming you again in one of our 6 locations in Paris. Have a nice evening.

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Vilas N.

Published on 28/09/2023 à 09h55 following a purchase from 24/09/2023

very bad, technical issues and locker not opening and call center not too effective in resolving

Response from CITY-LOCKER Paris Published on 28/09/2023

Bonjour Vilas we are so sorry for the problem you have had; On Sunday we have had a big technical problem and it is not fare to say that we were not effective in opening the locker as we manage to do it in distance. I am sure you can understand technical problem can happened and you coment is very rude as we manage to provide you the service. Have a nice day.

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Stanislava S.

Published on 27/09/2023 à 13h59 following a purchase from 23/09/2023

the system is easy to use, very practical. the only downside is that I find it a little expensive.

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Response from CITY-LOCKER Paris Published on 27/09/2023

Hello Stanislava, Thank you very much for entrusting us with your luggage, we are sorry if you found our service expensive, we always try to offer the best service at the best price available given that our rates are for lockers and not per baggage and that you can put up to 4 bags per locker or maximum 3.75€ per baggage for one day (8:00-22:00). We hope to see you again and wish you a pleasant day!

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Ricardo S.

Published on 27/09/2023 à 12h36 following a purchase from 23/09/2023

Too smal

Response from CITY-LOCKER Paris Published on 27/09/2023

Hello, Thanks for using our service and sorry it does not reach your expectations. We take good note of your comments that will help us improve our service. Have a nice day and a nice week-end and once again thanks for using our service and we hope we'll have the pleasure of welcoming you again in one of our 6 locations in Paris. City-Locker's Team

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Thiago S.

Published on 26/09/2023 à 17h55 following a purchase from 16/09/2023

The Locker is close to the metro and on a quiet street, which is a positive thing. The space is well organized and clean, everything went well. I just wish there were different sizes, my suitcase was small so a smaller space at a lower price would be interesting.

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Wesyes O.

Published on 26/09/2023 à 14h59 following a purchase from 16/09/2023

Good location, easy in-and-out system, very large(deep) lockers too!

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Darwin S.

Published on 24/09/2023 à 02h16 following a purchase from 15/09/2023

Very good idea! Only downside for me is that when you get the lockers on top, because you have to lift your luggage however heavy it is to put it inside.

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Leonardo B.

Published on 24/09/2023 à 00h17 following a purchase from 15/09/2023

Very userul lockers but i hope they have bigger ones as well to fit 2 big luggages so that there will be options. Just my opinion. But as of my experience, the lockers were helpful for i know that my luggages are safe. Thank you!

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pornthip S.

Published on 22/09/2023 à 23h17 following a purchase from 14/09/2023

All good. So easy. Will back again. Thanks

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Aurélie M.

Published on 22/09/2023 à 01h18 following a purchase from 09/09/2023

correct performance

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Morag Z.

Published on 21/09/2023 à 19h40 following a purchase from 02/09/2023

easy to book

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Ellen B.

Published on 21/09/2023 à 13h38 following a purchase from 11/09/2023

Google maps comes up one street over so had to walk round to find it but once there it was easy to access with codes emailed and to access the locker, nice and clean inside amd felt secure would recommend to others and would use again

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Andy T.

Published on 20/09/2023 à 00h43 following a purchase from 11/09/2023

good but too expensive :(

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Rok O.

Published on 19/09/2023 à 19h50 following a purchase from 03/09/2023

Easy and afordable

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Anissa L.

Published on 19/09/2023 à 12h51 following a purchase from 09/09/2023

Easy to use. Lockers large enough to hold several pieces of luggage.

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Joaquin S.

Published on 19/09/2023 à 08h15 following a purchase from 10/09/2023

The lockers was broken and the door is not easy to open. They charge and you do everything

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Alejandro De F.

Published on 18/09/2023 à 06h33 following a purchase from 25/08/2023

Good location

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Angelique L.

Published on 18/09/2023 à 03h29 following a purchase from 12/09/2023

Great location and very easy to access with pin codes.Site was clean and safe. Just a suggestion- a toilet would be very helpful and a terrific value add.

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Ilona K.

Published on 17/09/2023 à 20h45 following a purchase from 13/09/2023

Good service easy to use

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lucas K.

Published on 17/09/2023 à 13h36 following a purchase from 13/09/2023

The only downside is a lack of support at the location. Maybe having a Wi-Fi available would improve.

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simona T.

Published on 17/09/2023 à 09h26 following a purchase from 12/09/2023

I think in general the service is very convenient

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nadja M.

Published on 16/09/2023 à 11h21 following a purchase from 10/09/2023

War alles super

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Erin S.

Published on 15/09/2023 à 23h10 following a purchase from 01/08/2023

Convenient. Secure codes. Only problem was I didn’t realize how large my luggage was and I needed to rent another locker on the spot. But that was easy to do right away.

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Ana P.

Published on 15/09/2023 à 09h33 following a purchase from 29/08/2023

They didn't return the deposit, they didn't solve the problems that had arisen.

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Response from CITY-LOCKER Paris Published on 15/09/2023

Hello, thank you, but what are you talking about? Caution? More precision would help us understand. Thank you

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John Roland S.

Published on 14/09/2023 à 15h49 following a purchase from 10/09/2023

Jeez this was scary. We used two lockers for 2 hours. I got nervous and went back to pull our stuff out and upon returning noticed that another locker had been ripped open (the locker doors are particle board). Another couple walked in and asked us about our experience as they were weary of the security as well. They had paid for a locker but never got a code emailed in. They had to call customer service for the locker combo and while we were there the punched in the number and their locker was filled with someone else’s stuff! I’m not kidding. Company gave out someone’s locker combo to another customer and a locker was broken into in the span of two hours that we used the service. Very scary and super lucky we got away unscathed. PSG location.

Response from CITY-LOCKER Paris Published on 14/09/2023

Hello, Thank you for sharing your opinion, We understand your concern but the door which has been missing, has not been ripped but broken so the locker is not use until the door is fix. Regarding the locker fills with others people stuff, unfortunately it has happened that people use a locker who does not belong to them because the people before them, forgot to close their locker but it's rare, we are sorry that it happens to you. The City Locker's Team wishes you a great day.

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edelynne I.

Published on 14/09/2023 à 13h09 following a purchase from 10/09/2023

Lickers are clean and look safe. Booking is online and easy. A bit expensive compared to other luggage storage, I pid 15€ for one locker that fits at least 3 trolleys. The other loccker near Porte Maillot costs 6,50€ only, any bag size.

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Georgios P.

Published on 14/09/2023 à 07h17 following a purchase from 05/09/2023

I didn't manage to open the door with the code. i try to communicate for information but I couldn't. I paid for nothing.

Response from CITY-LOCKER Paris Published on 14/09/2023

Hello Georgios, Thanks for sharing your opinion, Have a good day.

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Jani G.

Published on 13/09/2023 à 23h56 following a purchase from 05/09/2023

Very good

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Fabio V.

Published on 13/09/2023 à 23h07 following a purchase from 05/09/2023

It worked pretty well.

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Luca C.

Published on 13/09/2023 à 13h03 following a purchase from 25/08/2023

Avevo capito che il locker fosse dentro la stazione.
Oltre a ciò, sia in fase di deposito che in fase di ritiro, ho dovuto effettuare 4/5 tentativi prima di riuscire. Oltre a me anche un altro gruppi di persone che stava effettuando il deposito. Sarebbe molto utile avere un display che mostri il codice che si sta immettendo (al limite, per sicurezza, cifrato...giusto per capire se non sono rimasti in memoria altri caratteri).
Con 6 euro avrei potuto depositare i bagagli in un negozio...a 15 euro mi aspettavo molto molto meglio!!!

Response from CITY-LOCKER Paris Published on 14/09/2023

Hello, Thanks for using our service and sorry it does not reach your expectations. We take good note of your comments that will help us improve our service. Have a nice day and a nice week-end and once again thanks for using our service and we hope we'll have the pleasure of welcoming you again in one of our 6 locations in Paris. City-Locker's Team

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Carlota T.

Published on 13/09/2023 à 09h30 following a purchase from 10/07/2023

The overall experience has been good. No problems to report.

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Giulia D.

Published on 11/09/2023 à 10h44 following a purchase from 02/09/2023

Everything all right. Easy and quick.

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Silvia S.

Published on 10/09/2023 à 19h26 following a purchase from 29/08/2023

good service.

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Gideon F.

Published on 07/09/2023 à 12h28 following a purchase from 02/09/2023

Worked as described, felt more secure than all the options which basically involve leaving your bags in the front of a shop.

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Pascal H.

Published on 06/09/2023 à 20h00 following a purchase from 02/09/2023

well placed but would deserve an hourly rate, rather than a flat rate

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Helena G.

Published on 06/09/2023 à 11h46 following a purchase from 25/08/2023

System works very well. Too far from the station (staircase) or big detour to make.

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Grenoy J.

Published on 03/09/2023 à 16h27 following a purchase from 30/08/2023

The locker size is very good. Enough to fit 2 small spit cases and 3 small bags. The place is secured with cameras and entrance code. The only thing is that we were not aware that a reservation was needed (to be made online). So, after arriving from a long trip we had to make an account and pay etc. Also could use a little more tidiness as we found empty bags and bottles inside our locker.
Otherwise, very good location near the Gare du Nord, fair price, and great locker size.
Recommend to people who want to visit Paris without having to carry their luggage.

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Mathilde V.

Published on 01/09/2023 à 18h08 following a purchase from 12/08/2023

A bit pricey for a day out, but easy to get to. There were no problems.

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Steven V.

Published on 01/09/2023 à 13h03 following a purchase from 28/08/2023

The location and process to get access were great, the lockers only held two bags.

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Customer reviews of CITY-LOCKER Paris

Summary of reviews

Reviews 1 and 4 stars