CITY-LOCKER Paris provides accessible, well-located lockers close to major sights and transport hubs, with spacious units and easy, practical access. The service emphasizes security and a smooth process, including personal access codes and a clear, efficient booking experience, making it convenient to store luggage while sightseeing or waiting for a flight. Customers consistently highlight convenient locations near the Eiffel Tower, Opéra Garnier, Notre Dame, and central areas, along with reliable, straightforward use and helpful staff. Overall, the experience is described as practical, safe, and user-friendly, enabling visitors to enjoy their day with luggage secured.
It was a conveniently located place to leave our luggage after check out and before our train left. The lockers are smaller than they claimed and we ended up needing three for our bags. We had three carry ons, one large bag, and a couple backpacks. I would say the lockers only held 3 carry ons not the four they claim.
Response from CITY-LOCKER Paris
Hello, Thank you for sharing your opinion, The lockers sizes are written on our website and can be stored up to 4 luggages (IATA Regulations), it also depends on the luggages size of course. We hope to see you again in one of our storages very soon ! Have a nice day.
V
Verified Buyer
Rating: 4 out of 5
following a purchase from 17/06/2023
A bit difficult to find and quite a walk from Les Halles/Chatelet underground station, but easy to handle once you are there.
Response from CITY-LOCKER Paris
Hello Jörg, Thank you for sharing your opinion, We are sorry if the localisation of our storage didn’t fit your expectations. However, storage’s addresses are clearly indicated on the website just before ordering a booking. Furthermore, there is also a Google Maps which allows you to measure the distance and time from your departure location to the storage. We wish you a great day and we hope to see you in one of our storage very soon.
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/06/2023
Op voorhand reserveren + Prijs -
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V
Verified Buyer
Rating: 4 out of 5
following a purchase from 01/06/2023
The lockers were good snd spackous but too far away from Les Halles walking with suitcases
Response from CITY-LOCKER Paris
Hello Marie, Thank you for sharing your opinion, We are sorry if the localisation of our storage didn’t fit your expectations. However, storage’s addresses are clearly indicated on the website just before ordering a booking. Furthermore, there is also a Google Maps which allows you to measure the distance and time from your departure location to the storage. We wish you a great day and we hope to see you in one of our storage very soon.
V
Verified Buyer
Rating: 4 out of 5
following a purchase from 11/06/2023
Not really cheap for one day, but affordable. Everything else works safe and easy.
Response from CITY-LOCKER Paris
Hello André, Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon. Have a good day.
V
Verified Buyer
Rating: 4 out of 5
following a purchase from 08/06/2023
Easy and smooth process to book online and access the locker location. Convenient location. Day access only.
Response from CITY-LOCKER Paris
Hello J, Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon. Have a good day.
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/06/2023
Too expensive for just a few hours!
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Response from CITY-LOCKER Paris
Hello Véronique, thank you for sharing your opinion with us. The prices of our lockers can be consulted on the website before booking and they are very reasonable. It is important to note that the price indicated corresponds to the price per locker and that they can accommodate up to 4 suitcases, but we are sorry if they did not suit you. In addition, we offer a sliding scale of charges, down to 2 euros per day if you book for several days. We wish you an excellent day and hope to see you soon in one of our spaces.
V
Verified Buyer
Rating: 4 out of 5
following a purchase from 08/06/2023
Sin problema
Response from CITY-LOCKER Paris
Hello María, Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon. Have a good day.
V
Verified Buyer
Rating: 4 out of 5
following a purchase from 12/06/2023
Very convenient if you're taking the Roissybus to the airport, but the exterior door wasn't locked the day I was there, so I have to admit that I was concerned that my luggage may not be there when I returned and only stored my bags because I had already paid online. The reason for my concern was that there were a few of the lockers with missing doors that had obviously been pried off. I was relieved to find that my bags were still there when I returned, and would use the service again if the exterior door is secure, as publicized on City Locker website.
Response from CITY-LOCKER Paris
Bonjour Claudia We are so sorry for the problem you have had, Could you please give us more information about it like : at what time you were here? Have you called the hotline for assistance? Thanks for helping understanding what happened. Thanks a lot and once again sorry for the problem.
V
Verified Buyer
Rating: 4 out of 5
following a purchase from 11/06/2023
quite practical solution to store your luggage. Typing the code required a certain skillfulness, but finally we manged to type the numers in the proper way.
Response from CITY-LOCKER Paris
Hello Johannes, Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon. Have a good day.
V
Verified Buyer
Rating: 4 out of 5
following a purchase from 06/06/2023
Easy access and nice value
Response from CITY-LOCKER Paris
Hello Jonas, Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon. Have a good day.
V
Verified Buyer
Rating: 4 out of 5
following a purchase from 03/06/2023
Overall the expérience was good. We often had to enter the code for the locker more than once as it wouldn't open first go. It was a very convenient service and close to where I was staying.
Response from CITY-LOCKER Paris
Hello Sally, Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon. Have a good day.
V
Verified Buyer
Rating: 4 out of 5
following a purchase from 10/06/2023
Все было ок, но дорого и если без интернета- услугой не воспользоваться.
Response from CITY-LOCKER Paris
Hello , Thank you for using our service. Regarding the price, it is from 12€ for 14 hours for up to 4 luggages means 0,22€/hours/luggage for a full day rent. We guaranty you won't find a cheaper price in Paris unless you leave your luggage to a friend apartment :)! We hope we will have the pleasure of welcoming you again in one of our 6 locations in Paris. Have a nice evening.
V
Verified Buyer
Rating: 1 out of 5
following a purchase from 28/05/2023
When I was leaving my luggage at the locker another group arrived and they had a reservation with the exact same code and locker as I had.
By chance I was still at the location. otherwise I might got my stuff robbed.
Response from CITY-LOCKER Paris
Hello Alfredo, We are truly sorry for what happened, our technical department is actually working to find the reason of this problem. We are keeping you inform as soon as we find the origin of the problem. Have a good day from the City-Locker's team
A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 22/05/2023
No non-refundable cancellations
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Response from CITY-LOCKER Paris
Good evening Thank you for using our service. As clearly stated in our terms and conditions, the service is refundable in the event of a technical problem. We don't understand the reason for your comment as you have used our service and have not sent us any request for a refund. We have tried to contact you but to no avail. A comment only makes sense if it reflects your experience.
V
Verified Buyer
Rating: 4 out of 5
following a purchase from 05/06/2023
I think this is a great option to drop bags off in between lodgings. This particular location is somewhat close to the train station. It was easy to enter the codes. The locker is not quite as big as they advertise. The locker only held 3 carryon suitcases instead of 4. The locker does not hold 2 medium suitcases together. Instead you need 2?lockers for 2 medium suitcases which leaves a bit of extra space in each locker. I believe for what we paid for 3 lockers - 4 carryons and 2 medium suitcases - at City Locker, we could’ve paid a little less at Nanny Bag and not have to walk as far.
Response from CITY-LOCKER Paris
Hello Amy, Thank you for sharing your opinion, The lockers sizes are written on our website and can be stored up to 4 luggages (IATA Regulations), it also depends on the luggages size of course. We hope to see you again in one of our storages very soon ! Have a nice day.
V
Verified Buyer
Rating: 4 out of 5
following a purchase from 23/05/2023
Good.
Response from CITY-LOCKER Paris
Hello Michael, Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon. Have a good day.
V
Verified Buyer
Rating: 4 out of 5
following a purchase from 07/06/2023
Good location nearby the two railway stations. Size of locker okay, citylocker room a little bit small but okay.
Response from CITY-LOCKER Paris
Hello Axel, Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon. Have a good day.
V
Verified Buyer
Rating: 1 out of 5
following a purchase from 03/06/2023
Horrible experience! I paid for the service and then a code was never sent to my email. I’ve put in multiple complaints and tried calling the help line many times but have received no help.
Response from CITY-LOCKER Paris
We are so sorry for the problem you have had but after checking your customer's information it appears that the given information (email) could have been wrong; that is may be why you did not received your codes; We wish to remind you that you that as per our general terms and conditions it is under your responsability to be sure to provide a valid email and phone number otherwise we cannot send you the codes. Please get in touch with [email protected] to have more information.
A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 31/05/2023
After reserving the locker and arriving at the city locker, we found that it was locked and that the code sent to us did not work to open the door. We also met people in the same situation as us. To make matters worse, the answering machine went dead every time we tried to contact customer service. As you can imagine, we didn't get the service we had paid for and, despite our messages, we didn't get our money back.
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Response from CITY-LOCKER Paris
Bonsoir First of all sorry if you have had a problem with our service. In order to find the best commercial solution for you please contact [email protected]. We need more information to understand what happened. are you sure you went yo the good address? If not it is normal you could not open the door as each address and lockers has his own codes. Which number you have dial to contact the hotline? Thank You and once again sorry
V
Verified Buyer
Rating: 4 out of 5
following a purchase from 04/06/2023
Good
Response from CITY-LOCKER Paris
Hello Francesco, Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon. Have a good day.
V
Verified Buyer
Rating: 4 out of 5
following a purchase from 31/05/2023
Easy to book and pay, central location, lockers big enough to stash all your luggage. Bit expensive maybe but I guess that’s their business model.
Response from CITY-LOCKER Paris
Hello Miriam, Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon. Have a good day.
V
Verified Buyer
Rating: 4 out of 5
following a purchase from 30/05/2023
Easy to use and great to be able to book online!
Response from CITY-LOCKER Paris
Hello Hannah, Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker ! Just to help us improving our system, can you tell us what has stop you to put five stars ? We hope to see you again in one of our storages very soon. Have a good day.
V
Verified Buyer
Rating: 4 out of 5
following a purchase from 26/05/2023
Good this service exists. Lockers are good size. Code to get into the locker room did not work twice when we returned to get luggage.
Response from CITY-LOCKER Paris
Hello Anne, Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon. We take good note of your comments that will help us improving the system. Have a good day.
V
Verified Buyer
Rating: 4 out of 5
following a purchase from 01/06/2023
Convenient location. Clean. Would have been perfect if it was open 24/7 though
Response from CITY-LOCKER Paris
Hello Jess, Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon. Have a good day.
V
Verified Buyer
Rating: 4 out of 5
following a purchase from 26/05/2023
The website was quite nice. Figuring out the date and pricing were a bit confusing though.
Response from CITY-LOCKER Paris
Hello Angelina, Thanks for using our service, We take good note of your comments that will hep us improving our service. Have a nice day and a nice week-end and once again thanks for using our service and we hope we'll have the pleasure of welcoming you again in one of our 6 locations in Paris. City-Locker's Team
V
Verified Buyer
Rating: 4 out of 5
following a purchase from 21/04/2023
Migliorabile.
Response from CITY-LOCKER Paris
Hello Alessandro, Thanks for using our service, We take good note of your comments, can you tell us what you think would be to improve please ? Have a nice day and a nice week-end and once again thanks for using our service and we hope we'll have the pleasure of welcoming you again in one of our 6 locations in Paris. City-Locker's Team
V
Verified Buyer
Rating: 1 out of 5
following a purchase from 27/05/2023
When I arrived to pick up my bags, my door code wouldn't open the door. Others people where locked out as well, and we all waited for over 30 minutes for the door to open during normal business hours. I almost missed my flight. Never again.
Response from CITY-LOCKER Paris
Bonsoir Thanks for using our service and sorry if you have had problem. We have check our system and video and are a little hit surprised as it seemed nothing happen. Just to be sure could you please tell us whether you called the hotline? Thank you in advance so that we can see what happened if something happen of course Merci
V
Verified Buyer
Rating: 4 out of 5
following a purchase from 30/05/2023
Todo correcto.Sin problemas.Cómodo y asequible
Response from CITY-LOCKER Paris
Hello Mikel, Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon. Have a good day.
V
Verified Buyer
Rating: 4 out of 5
following a purchase from 24/05/2023
Very good option for us: 11am checkout and tickets for Eiffel Tower. Code got us in the door, then similar, but different code opened the pre-asssigned locker from the central keypad. I might prefer to choose my locker but this method ensures that we put our stuff in the assigned place. Overall would use again if needing to store luggage.
Response from CITY-LOCKER Paris
Hello Janet, Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon. Have a good day.
V
Verified Buyer
Rating: 4 out of 5
following a purchase from 08/05/2023
Location is easy find, a quick walk from Paris Gare du Nord. Fairly clean, and the locker was spacious and easily fit 4 duffel bags, 3 backbacks, and a carry-on.
Response from CITY-LOCKER Paris
Hello Dave, Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon. Have a good day.
V
Verified Buyer
Rating: 4 out of 5
following a purchase from 24/05/2023
Easy to book.
Response from CITY-LOCKER Paris
Hello, Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon. Have a good day.
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/05/2023
I had one preconceived idea, but it quickly faded away...the premises are spacious and the locker allows you to store all your day's belongings.
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Response from CITY-LOCKER Paris
Hello Nadine, Thank you for sharing your opinion with us. We are delighted that you enjoyed your stay at CityLocker and hope to see you again soon in one of our lockers. Have a nice day.
V
Verified Buyer
Rating: 4 out of 5
following a purchase from 22/05/2023
It was convenient
Response from CITY-LOCKER Paris
Hello Shoko, Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon. Have a good day.
V
Verified Buyer
Rating: 4 out of 5
following a purchase from 21/05/2023
It was easy to book your service via the website. The emails arrived quickly and paying was fast.
Response from CITY-LOCKER Paris
Hello Axel, Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon. Have a good day.
V
Verified Buyer
Rating: 4 out of 5
following a purchase from 18/05/2023
it was good
Response from CITY-LOCKER Paris
Hello, Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon. Have a good day.
V
Verified Buyer
Rating: 4 out of 5
following a purchase from 20/05/2023
The Citylocker facility works perfectly and is is very convenient. I rated four stars for two reasons: they advertise the locker as being able to accommodate 4 bags, we could hardly fit in 3 carry-on sized suitcases. Secondly, the 10PM closing time is too early. We were forced to travel and collect our bags mid-dinner.
Response from CITY-LOCKER Paris
Hello Zak, Thank you for using our service, for the moment for security reasons it is not possible to leave the shop open 24 hours a day, we are sorry. The lockers sizes are written on our website and can be stored up to 4 luggages (IATA Regulations), it also depends on the luggages size of course. We hope to see you again in one of our storages very soon ! Have a nice day.
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/05/2023
Perfectly matches expectations, practical but the price is still high for a locker.
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Response from CITY-LOCKER Paris
Hello , Thank you very much for entrusting us with your luggage, we are sorry if you found our service expensive, we always try to offer the best service at the best price available given that our rates are for lockers and not per baggage and that you can put up to 4 bags per locker or maximum 3.75€ per baggage for a day (8:00-22:00). We hope to see you again and wish you a pleasant day!
V
Verified Buyer
Rating: 4 out of 5
following a purchase from 18/05/2023
This entire enterprise provided an excellent service. It lacked one star becuz we stood outside not realizing that the procedure was done all online. We have ised other services like this that didn’t work online. Fortunately someone came along and explained.
Response from CITY-LOCKER Paris
Hello Linda, Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon. Have a good day.
V
Verified Buyer
Rating: 4 out of 5
following a purchase from 18/05/2023
Very easy to use and excellent sized locker.
Response from CITY-LOCKER Paris
Hello Gail, Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon. Have a good day.
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